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Show Results For
- All HBS Web
(1,063)
- People (6)
- News (242)
- Research (722)
- Events (1)
- Multimedia (2)
- Faculty Publications (188)
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
makes it difficult for a negotiator to back down from a threat. Other tactics—such as throwing away the steering wheel in a game of Chicken—make it impossible for you not to follow through. There is no better way to make your threat... View Details
Keywords: by Deepak Malhotra
- Research Summary
Research
The founding and expansion of new firms is central to innovation and economic growth, but the determinants of a new idea’s success are difficult to ascertain. The decision to form a new firm and its ultimate outcome are impacted by ownership structure, financing... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
Gulati: The difference between the outside-in and inside-out perspectives is central to the book's arguments. When I began this research, I naively assumed that all firms must indeed have an outside-in orientation whereby they put their customers first in all their... View Details
- 05 Feb 2008
- First Look
First Look: February 5, 2008
Fredberg, Michael Beer, Russell Eisenstat, Nathaniel Foote, and Flemming Norrgren Abstract We tend to assume that great leaders must make difficult choices between two or more conflicting outcomes. In an interview study with 26 CEOs of... View Details
Keywords: Martha Lagace
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
personally profit by violating the law or by harming or misleading others. The stakes can be enormous, especially when a big transaction or career-making decision is involved. This means people in business often face much larger... View Details
Keywords: by Lane Lambert
- 16 Mar 2009
- Research & Ideas
When the Internet Runs Out of IP Addresses
addressing fundamentals. But the time is coming when such upgrades will be unavoidable. Usually when a resource becomes scarce, its price increases. But that hasn't happened here because IP addresses are provided at de minimis cost—a regulatory View Details
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
negotiation of safe paths through the complexities of official regulations and government. The easiest way to understand the Unilever organization, observed an article in the U.S. business magazine Fortune in 1947, was "to think of it as the world's most View Details
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
March 2019 Organizational Behavior and Human Decision Processes Thin Slices of Workgroups By: Satterstrom, Patricia, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan, and Marina Burke Abstract—In this paper, we... View Details
Keywords: Dina Gerdeman
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
long commutes, household chores, and mindless scrolling on social media. We must make deliberate, sometimes difficult choices that protect the precious hours in our days, Whillans says, whether it’s a big View Details
Keywords: by Dina Gerdeman
- 23 Jul 2013
- First Look
First Look: July 23
suppliers and selling them to buyers). We model this as a choice between whether control rights over a non-contractible decision variable (the level of marketing activities) are better held by suppliers (the marketplace-mode) or by the... View Details
Keywords: Anna Secino
- 04 Feb 2010
- What Do You Think?
What’s the Best Way to Make Careful Decisions?
it, " the question should not be rational decision making OR intuition, but rather how to combine both." David Kendall said, "In the most difficult case of no-time and high-risk, reliance on... View Details
Keywords: by James Heskett
- Web
Online Leadership Principles Course | HBS Online
McMaster University Develop techniques for building high-performing teams, coaching, delivering feedback, and handling stressful leadership situations. I'm now more mindful of how my colleagues are experiencing me, and less averse to having View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
You have to project confidence that you’re going to be able to see this through successfully, with a minimum amount of hurt to the company, but also to all of the stakeholders who are relying on your leadership to get them through the View Details
Keywords: by Sean Silverthorne
- 08 Nov 2022
- Research & Ideas
How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate
societies where men were away from home for extended periods to work and found it difficult to monitor the behavior of women, for example in societies that relied more on pastoralism rather than agriculture. In pre-industrial times,... View Details
Keywords: by Kara Baskin
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- 14 Dec 2010
- First Look
First Look: Dec. 14
social comparison, overconfidence, and loss aversion reduce the viability of individual performance-based compensation systems and provides a framework that integrates insights from psychology and decision research into the traditional... View Details
Keywords: Sean Silverthorne
- 18 Dec 2013
- HBS Case
Lessons from the Lance Armstrong Cheating Scandal
Corrupted, which was taught to all incoming MBAs on their second day on campus in the fall. The goal was to get them to think about their own values and the obligations they have to shape the culture of an organization. As much as Armstrong's story says about his own... View Details
- 01 Sep 2023
- News
Case Study: The Home Team
Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details
- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
human decision making, motivation, and interaction, which of course have strong implications for what drives consumption and savings decisions, worker productivity and effort, and market exchange. Only rarely did he make deep links to... View Details
Keywords: by Ann Cullen
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
Because pricing is such a difficult and complex arena, it has confounded sales and marketing executives and scholars for centuries. In no other marketing element is the two-sided conflict and cooperation nature of the buyer-seller... View Details