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  • 01 Mar 2024
  • News

Game On

pointing out the features that are designed to convert the casual player, who might otherwise be joining the crowds at the neighborhood rec center, into a club member. Getting out of the rain and not having to wait for court time just... View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 04 Sep 2013
  • What Do You Think?

How Relevant is Long-Range Strategic Planning?

governance problem . The problem is that network governance is not taught in business schools or any other faculties." How can strategic planning be adapted to changing needs? What will it take? What do you think? Original Article From time to time View Details
Keywords: by James Heskett
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

enabling—more customers to support minority-owned enterprises. Companies put a spotlight on Black businesses Luca and his colleagues launched their study soon after a number of tech and non-tech firms, including Yelp, Instagram, Wayfair, GoPuff, Instacart, and Target,... View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • 16 Mar 2010
  • First Look

First Look: March 16

pricing mechanism, capitalism must have the administrative capability to regulate the behavior of economic actors within those markets and the political capability to redesign their institutions; regulation and the design of market... View Details
Keywords: Martha Lagace
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

band together to lobby for government support, the concerns of restaurant owners and the unique realities and concerns of their industry remain largely unaddressed by government programs designed to help small businesses. Two months into... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • January 2025
  • Case

Constitutional Fiction: John Miller & The Legitimacy of Family Constitutions

By: Lauren Cohen, Octavian Graf Pilati and Sophia Pan
John Miller sat reviewing his family’s Constitution, grappling with how best to implement and enforce its provisions. Designed to prevent ambiguity in governance, the Family Constitution set out core values and guidelines to promote harmony and cohesion among family... View Details
Keywords: Conflict Resolution; Cognition; Conflict Of Interest; Perspective Taking; Liabilities; Family; Family Business; Family Ownership; Business Growth and Maturation; Alignment; Cooperation; Conflict and Resolution; Attitudes; Behavior; Cognition and Thinking; Conflict Management; Conflict of Interests; Power and Influence; Perception; Trust; Perspective; Motivation and Incentives; Happiness; Identity; Goals and Objectives; Legal Liability; Contracts; Fairness; Values and Beliefs; Governance Controls; Governing Rules, Regulations, and Reforms; Manufacturing Industry; Germany
Related
  • Web

Topics - HBS Working Knowledge

Stakeholder Relations (4) Business or Company Management (19) COVID-19 (127) Capital Markets (13) Capital Structure (1) Capital (65) Cash Flow (1) Cash (2) Central Banking (2) Change Management (67) Change (116) Civil Society or Community (7) Cognition and View Details
  • Web

Technology & Innovation - Faculty & Research

This AI factory, designed to rapidly build and iterate on new AI products, was central to Hillen's vision of giving VideaHealth a competitive edge in the market. VideaHealth’s AI technology aspires to detect dental conditions on x-rays... View Details
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

the Digital Data Design Institute at Harvard, teamed up with HBS doctoral candidate Ta-Wei Huang to discuss their advice for businesses and their recent research about this rapidly changing landscape. This interview has been edited for... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

—Buell explains in a new working paper, “Last Place Aversion in Queues.” "If I can’t look behind me and see someone else is willing to wait longer than me, I start to question whether waiting in line is worthwhile” Buell’s research investigates how operations can... View Details
Keywords: by Michael Blanding; Retail; Service
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

focus events, and maintaining executive dedication to execute the initiative. The case provides a generalizable example for AHCs of how applying explicit management design can foster robust organizational change with relatively modest... View Details
Keywords: Martha Lagace
  • 06 Sep 2011
  • Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

throw at us. The book is designed not only to inspire individuals who work in organizations to think and do things differently, but also to motivate structured discussions regarding how a team, division, or... View Details
Keywords: by Carmen Nobel
  • 06 Jun 2016
  • Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

can include small “lifestyle” businesses, multi-generational family businesses, high-growth, venture funded technology businesses, and new ventures designed to commercialize breakthrough discoveries in life sciences, clean tech, and other... View Details
Keywords: by HBS Working Knowledge
  • 24 Nov 2009
  • First Look

First Look: Nov. 24

Organizations Authors:Nicolaj Siggelkow and Jan Rivkin Publication:Administrative Science Quarterly (forthcoming) Abstract Theorists argue that an organization's high-level choices, such as its organizational design or the attributes of... View Details
Keywords: Martha Lagace
  • June 28, 2011
  • Article

Using Implementation Intentions Prompts to Enhance Influenza Vaccination Rates

By: Katherine L Milkman, John Beshears, James J. Choi, David Laibson and Brigitte C. Madrian
We evaluate the results of a field experiment designed to measure the effect of prompts to form implementation intentions on realized behavioral outcomes. The outcome of interest is influenza vaccination receipt at free on-site clinics offered by a large firm to its... View Details
Keywords: Behavioral Economics; Nudge; Libertarian Paternalism; Public Health; Flu Shot; Behavior; Consumer Behavior; Health Care and Treatment; Cognition and Thinking
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  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

strategy. Heads of shared service units—marketing, human resources, and information technology, among others—were included in the membership of the leadership team to ensure that information about customers, people, and technology were incorporated in the strategic... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • Profile

Jean Luo

and designers to understand what drives people and create live features and stories. We were doing something that connected people and made them happy.” Despite her satisfaction, Jean was eager for more education. “I love being in an... View Details
Keywords: Financial Services; Tech
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49266 Forthcoming Organizational Behavior and Human Decision Processes The Highest Form of Intelligence: Sarcasm Increases Creativity Through Abstract Thinking for Both Expressers and... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID Two-Step for... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 18 Jul 2023
  • Research & Ideas

Will Global Demand for Oil Peak This Decade?

Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details
Keywords: by Alvin Powell, Harvard Gazette; Energy; Industrial Products; Auto; Green Technology