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Show Results For
- All HBS Web
(850)
- News (139)
- Research (517)
- Events (5)
- Multimedia (1)
- Faculty Publications (105)
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- 14 Oct 2008
- Research & Ideas
Should You Bring Advertising Expertise In-House?
advertiser operate an in-house agency that produces a specific set of services at a lower cost than the compensation required to retain an outside agency? In addition, there are transaction costs. How do the costs of planning, adapting,... View Details
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
heavily on other, usually smaller, companies or external individuals to conduct many of their activities. What part of your iPad is made by Apple? Is the Verizon customer representative you're talking with really part of that company? How... View Details
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
leaders must bring to bear a new perspective on how growth efforts are situated in their companies, how they measure and reward executing the present and building the future, and how they align behaviors to their specific growth... View Details
Keywords: by Paul Michelman
- 13 Apr 2010
- First Look
First Look: April 13
the largest financial services providers in the U.S., indicate that customer sensitivity to service time varies widely and predictably with observable market characteristics. In turn, we find evidence that local operating managers account... View Details
Keywords: Martha Lagace
- 26 Sep 2006
- First Look
First Look: September 26, 2006
School Case 806-073 Follows the growth of an entrepreneur from his early startup activities. As the company evolves from 1998 to 2005, looks at key decisions and turning points as AtHoc's strategy adapts in response to changing market environments, business... View Details
Keywords: Sean Silverthorne
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
quickly and cheaply than ever before. The reason? Tools are being developed that have more knowledge baked into them, meaning manufacturers don’t have to develop as much custom technology to compete. Sean Silverthorne: Can you explain... View Details
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
process-improvement strategies. We used TDABC to evaluate the cost of providing pain control to patients undergoing thoracic surgery and to estimate the impact of specific process improvements on cost. Retrospective healthcare utilization... View Details
Keywords: by Sean Silverthorne
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
are robust to alternative model specifications and sample selection procedures. We demonstrate that an optimal pricing policy should take into consideration the potential costs of two types of strategic View Details
Keywords: Dina Gerdeman
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
behavioral self-control. Finally, Experiment 5 showed that the absence of a self-control conflict eliminated the effect of rituals on behavior, demonstrating that rituals affect behavioral self-control specifically because they alter... View Details
Keywords: Sean Silverthorne
- 12 Sep 2006
- First Look
First Look: September 12, 2006
gift' behavior. Additionally, we introduce a measure of personality characteristics and compare its specific components with pro-social gift behavior in our experiments. We do not find correlations between actual gift behavior and... View Details
Keywords: Sean Silverthorne
- 21 Jul 2015
- First Look
First Look: July 21, 2015
driver of macroeconomic fluctuations. We first exposit that in the presence of Cobb-Douglas production functions and consumer preferences there is a specific pattern of economic transmission whereby demand-side shocks propagate upstream... View Details
Keywords: Sean Silverthorne
- 11 Apr 2017
- First Look
First Look at New Research, April 11
innovations (for whom the price of failure tolerance is too high) can only be started by investors who are not failure tolerant. Since policies to stimulate innovation must often be set before specific investments in innovative projects... View Details
- 30 Jul 2013
- First Look
First Look: July 30
product specifications significantly increases the impact of the price subsidy on take-up. Taken alone, the information manipulation has no significant impact on demand, while the price subsidy substantially increases demand. However,... View Details
Keywords: Anna Secino
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
telecommunications technologies, particularly the Internet, which enabled entirely new ways to communicate with customers and suppliers, as well as internally. This was the era when everybody was developing new initiatives in B2C... View Details
Keywords: by Martha Lagace
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
people witness the luxury, they might want to upgrade, benefiting the cruise line,” he adds. “But it might also lead lower-fare customers to be more disgruntled and unhappy with their current experience. For an airline or cruise line,... View Details
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
robust direct link between CSR and financial performance” It is true that in areas such as environmentally sustainable practices, customers have been willing to pay responsible producers a premium for products; take organic cotton, for... View Details
- 21 Dec 2010
- First Look
First Look: December 21
http://www.isc.hbs.edu/pdf/Vietnam_Competitiveness_Report_2010_Eng.pdf Working PapersInside the Learning Curve: Customer-, Domain-, and Technology-Specific Learning in Outsourced Radiological Services Authors:Jonathan R. Clark, Robert S. Huckman, and Bradley R.... View Details
- 14 Nov 2005
- Research & Ideas
How Can Start Ups Grow?
The track record is well known and sobering for any entrepreneur: 90 percent of all new ventures fail. It's not hard to see why. Start-ups often lack vital resources, must compete against established companies, and have little or no track record with which to woo View Details
- 25 Oct 2016
- First Look
October 25, 2016
analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling framework that connects the rich academic knowledge on innovation diffusion with that on View Details
Keywords: Sean Silverthorne
- 07 Dec 2015
- Research & Ideas
Why Immigrant Workers Cluster in Particular Industries
questions on the business problems that affect entrepreneurs. “They can share insights about customer trends and help find workers to hire,” says Kerr. “They can say, ‘My convenience store is over here, and your convenience store is over... View Details