Customer Specificity - Publications - Faculty & Research

18 Apr 2005
Research & Ideas

Prosper with Multi-Channel Retailing

views its stores as its most critical selling platform, and inside them it works hard to be in tune with its customers' aspirational leanings. Music pours through Bose sound systems and the stores are sprayed with a scent to envelop View Details

Keywords: by Julie Jette; Consumer Products; Retail

01 Dec 2017
News

Ask the Expert: Human Intelligence

early-stage venture capital firm Glasswing Ventures, Seseri is more focused on today’s “narrow” artificial intelligence: technology capable of mimicking human thought processes and learning when applied to a specific task. “If you go... View Details

Keywords: April White

09 Jan 2006
Research & Ideas

What Really Drives Your Strategy?

they spent enough time understanding what it took to make sure that the specific plans—which products to make in which kind of facility, located where, using which technologies, selling to which customers—were lined up with more abstract... View Details

Keywords: by Martha Lagace

12 Oct 1999
Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

that merchandise would no longer carry individual price tags and that shoppers might be overcharged at the register. More recently, customers have expressed concern that electronic shelf labels could be used to raise prices between the... View Details

Keywords: by Raymond Burke; Retail

24 Oct 2013
News

Engineering a More Secure World

cash. Hearing stories like that, Harris knows he's in the right line of work. Alameda, California–based CSECO, the world's leader in portable contraband-detection equipment, has a customer list that includes the Department of Homeland... View Details

Keywords: Francis Storrs; Management, Scientific, and Technical Consulting Services; Professional Services

Fast Answer

Black Business Leaders and Entrepreneurship

2019-2020 report has a section on African-American consumers. Consumer & Business Demographics Demographic profiles of potential target customers including jobs and occupations, educational attainment, employment status,... View Details

18 Jun 2001
Research & Ideas

Tech Investment the Wise Way

from any innovative venture must be assessed within the framework of a specific business model, which will specify how revenues will be generated, from whom, and what costs will be incurred in so doing. In other words, technology does not... View Details

Keywords: by Henry Chesbrough & Richard S. Rosenbloom

01 Apr 2000
News

Q & A: A Conversation with IRS Chief Charles Rossotti

that can't tell you exactly how much our customers have on deposit. We have 35-year-old systems for maintaining records on tape files. Our collection process and compliance examinations are months or years behind, largely due to... View Details

Keywords: Garry Emmons

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

through word of mouth (WOM); whereas in another context (a cloud-based file storage service), customers who joined through WOM referrals tended to exhibit higher usage. Yet, examining how routes of adoption relate to View Details

Keywords: Dina Gerdeman

26 Jul 2006
Research & Ideas

The Strategic Way to Go to Market

rotten customer experience as well as major financial troubles for some large players. What does Toyota understand about its channels that GM is still learning? A: We didn't specifically focus on Toyota's... View Details

Keywords: by Sean Silverthorne

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

specific customer groups either are overserved or are unsatisfied nonconsumers. Overserved customers consume a product or service but don't need all its features or... View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

16 Jul 2018
Blog Post

3 Key Take-a-Ways From My Summer at Zalando

mid-June, Robert and the diversity team presented the new plan in front of all employees, with very specific and bold targets, and answered any questions that the crowd might have. It was very interesting to see how Zalando approaches the... View Details

Keywords: Consumer Products / Retail

Blog

Inside the Learning: How Faculty Prepare for Class

specific roadblocks will differ depending on who is in the room. These differences are important to uncover and work through together. Even when no clear solution or consensus exists, it is empowering for participants to think through... View Details

Blog

Emerging from the Pandemic: Insights from South Asia and ASEAN

in-person program was like. For them, virtual programs were a good option. A second group had been to our Boston campus and wanted to come back, but had immediate business challenges for which they needed specific skills. They were also... View Details

Web

VCPE Database Comparison | Baker Library

example) Yes (CFRA Industry Overviews) Saved searches/screenings Yes Yes Yes Yes Custom Alerts Yes No Yes Yes Notes on screening variables Comprehensive financials and valuation info for portfolio companies. Extensive screening and... View Details

20 Nov 2019
News

From the Ground Up

books, notebooks, pencils, and that kind of thing. “So we turned our focus away from being more generally involved in the community to specifically focusing on schoolchildren and trying to solve the problem for the children who just... View Details

Keywords: Beverage and Tobacco Product Manufacturing; Manufacturing

Fast Answer

Government data and information sources for public entrepreneurship

News Sources by Region Factiva - access to many national and local newspapers. Limit by location (look under “Location”) or search specific local newspapers (look under “Source”)... View Details

01 Jun 2022
News

Eyes in the Skies

specific customer figures, she says that the commercial business is growing rapidly—which seems hardly surprising, given supply-chain issues in recent years. “The product pretty quickly sells itself,” she... View Details

Keywords: Alexander Gelfand

08 Jan 2019
First Look

New Research and Ideas, January 8, 2019

uses the K-means clustering technique to identify groups of customers who have purchased any number of 32 specific “deals” Booth offered over the year, differentiated by the wine varietal as well as its... View Details