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  • All HBS Web  (12,809)
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Show Results For

  • All HBS Web  (12,809)
    • People  (47)
    • News  (3,830)
    • Research  (6,247)
    • Events  (48)
    • Multimedia  (202)
  • Faculty Publications  (4,592)
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  • 07 Jan 2013
  • News

Culture Changers: Managing High-Impact Entrepreneurs

    Building a Culture of Experimentation

    Why don’t organizations test more? After examining this question for several years, I can tell you that a central reason is culture. As companies try to scale up their experimentation capacity, they often find that the obstacles are not tools and technology but... View Details

    • June 2010
    • Teaching Note

    Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture (TN)

    By: Ranjay Gulati, Lucia Menzer Marshall and Patrick Cullen
    Teaching Note for 409061. View Details
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    Gulati, Ranjay, Lucia Menzer Marshall, and Patrick Cullen. "Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture (TN)." Harvard Business School Teaching Note 410-127, June 2010.
    • July 1998 (Revised August 1998)
    • Case

    Community Wealth Ventures, Inc.

    By: James E. Austin and Meredith D. Pearson
    Share Our Strength, a successful anti-hunger nonprofit organization, created a for-profit subsidiary--Community Wealth Ventures (CWV)--to provide advisory services to companies and nonprofits on collaboration. Management is reviewing CWV's start-up experience. View Details
    Keywords: Business Subsidiaries; For-Profit Firms; Governing and Advisory Boards; Management Analysis, Tools, and Techniques; Partners and Partnerships; Nonprofit Organizations; Consulting Industry
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    Austin, James E., and Meredith D. Pearson. "Community Wealth Ventures, Inc." Harvard Business School Case 399-023, July 1998. (Revised August 1998.)
    • 2019
    • Article

    Overcoming Cultural Resistance to Open Source Innovation

    By: John Winsor, Jin Hyun Paik, Michael Tushman and Karim R. Lakhani
    Purpose: This article offers insight on how to effectively help incumbent organizations prepare for global business shifts to open source and digital business models.
    Design/methodology/approach: Discussion related to observation, experience and case studies... View Details
    Keywords: Open Source Innovation; Organizational Culture; Organizational Change and Adaptation; Business Model; Technological Innovation; Collaborative Innovation and Invention
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    Winsor, John, Jin Hyun Paik, Michael Tushman, and Karim R. Lakhani. "Overcoming Cultural Resistance to Open Source Innovation." Strategy & Leadership 47, no. 6 (2019): 28–33.
    • Web

    Community | HBS Online

    knowledge, cultural openness and respect, and the ambition of having a great impact on the world from our different professions and walks of... View Details
    • 2018
    • Dictionary Entry

    Communicating about Climate Change with Corporate Leaders and Stakeholders

    By: Andrew J. Hoffman
    Within the corporate sector, climate change represents an unfolding market shift, one that is driven by policy but also by pressures from a variety of market constituents such as consumers, suppliers, buyers, insurance companies, banks, and others. The shift takes... View Details
    Keywords: Adaptation; Climate Change; Transition; Innovation Strategy; Markets
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    Hoffman, Andrew J. "Communicating about Climate Change with Corporate Leaders and Stakeholders." In The Oxford Encyclopedia of Climate Change Communication. 3 vols. Edited by Matthew Nisbet, Shirley Ho, Ezra Markowitz, Saffron O’Neill, Mike Schäfer, and Jagadish Thaker. Oxford University Press, 2018.
    • Research Summary

    Effective Capital Market Communications

    Hutton's most recent research and cases examine how managers enhance the credibility and effectiveness of their financial reports and voluntary disclosures. Her most recent working paper, "Effective Voluntary Disclosure" (co-authored with Greg Miller, HBS, and Douglas... View Details
    • 13 Jul 2015
    • News

    A commitment to community

    The first person in his family to attend college, James Jackson III (MBA 2016) has gained a broader world view at HBS and he remains committed to enabling others to succeed. (Published July 2015) View Details
    • January–February 2014
    • Article

    Can a Strong Culture Be Too Strong?

    By: David A. Garvin
    The article presents a case study of a business enterprise with high employee turnover that is considering adopting a personnel management innovation, referred to as People Support, involving a group of managers whose role is to listen to and help resolve employees'... View Details
    Keywords: Employee Relationship Management; Retention; Organizational Culture
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    Garvin, David A. "Can a Strong Culture Be Too Strong?" Harvard Business Review 92, nos. 1-2 (January–February 2014): 113–117.
    • 1994
    • Chapter

    Communicating the Teacher's Wisdom

    By: James E. Austin, L. B. Barnes, C. R. Christiansen and A. J. Hansen
    Keywords: Teaching; Communication; Knowledge Sharing
    Citation
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    Austin, James E., L. B. Barnes, C. R. Christiansen, and A. J. Hansen. "Communicating the Teacher's Wisdom." In Teaching and the Case Method: Text, Cases, and Readings. Harvard Business School Press, 1994.
    • 25 Jul 2025
    • Video

    Entrepreneurship Powered by Community

    • August 2021
    • Case

    Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

    By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
    Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
    Citation
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    Mills, Karen G., Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez, and Gabriella Elanbeck. "Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19." Harvard Business School Case 322-031, August 2021.
    • 24 Oct 2017
    • Blog Post

    The Latin American Community at HBS

    of our own. But that is the beauty of our tacit arrangement: everyone is welcome.  Quickly, the community started taking shape of its own, and to our surprise it was made up not only by people who were born... View Details
    • 07 Jan 2013
    • Lessons from the Classroom

    Culture Changers: Managing High-Impact Entrepreneurs

    worried about students going into these culture industries only thinking in terms of traditional management styles and industry structures, bottom lines, and financial... View Details
    Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing
    • 2005
    • Book

    Gifts of Time and Money: The Role of Charity in America's Communities

    By: Arthur C. Brooks
    Policymakers, civic leaders, and scholars have increasingly focused their attention over the last decade-and-a-half on the importance of voluntary participation in civil society. From George H. W. Bush's Thousand Points of Light to Bill Clinton's AmeriCorps to George... View Details
    Keywords: Volunteering; Philanthropy and Charitable Giving; Society; United States
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    Brooks, Arthur C., ed. Gifts of Time and Money: The Role of Charity in America's Communities. Lanham, MD: Rowman and Littlefield, 2005.
    • April 2008
    • Case

    TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial

    By: Michael Beer and Sunru Yong
    TerraCog, a successful privately held high-tech firm that develops GPS (global positioning system) and similar products for consumer markets, has recently been caught off-guard by a competitor's new product that makes novel use of satellite imagery. When TerraCog... View Details
    Keywords: Organizational Behavior; Meetings; Decision Making; Group Dynamics; Human Resource Management; Conflict; Information Technology; Leadership; Conflict Management; Competition; Groups and Teams; Organizational Culture; Human Resources; Communication; Decision Choices and Conditions; Crisis Management; Technology Industry
    Citation
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    Beer, Michael, and Sunru Yong. "TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial." Harvard Business School Brief Case 082-184, April 2008.
    • 28 Jul 2021
    • Podcast

    Veeva’s distributed approach to building institutional knowledge and shared culture

    Life sciences cloud software company Veeva's origins as a highly decentralized organization and its early adoption of video conferencing paid off when Covid-19 forced the switch to remote work. The business was able to help speed up the vaccine pipeline. Co-founder and... View Details
    • 03 Dec 2020
    • News

    Race at Work: Lessons in Diversity and Culture from Mastercard

    • Research Summary

    Interviewing and Dating in Two-Sided Matching Markets: Coordination and Communication (joint with M. Schwarz)

    We introduce the interview assignment problem, which generalizes the one-to-one matching model of Gale Shapley (1962) by including a stage of costly information acquisition. Agents do not know their preferences over potential partners unless they choose to conduct... View Details
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