Convex Ordering Cost - Publications - Faculty & Research

Herbert D. Kelleher

Kelleher is the founder of a low cost and highly profitable airline. Southwest has refined the low-cost, no-frills, no-reserved seats approach to air travel, providing over 2,300 flights daily to about 52 cities in 26 states, with a fleet... View Details

Keywords: Transportation

19 Jul 2010
Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

downtime. Departmental specialists can assist customers during busy periods and order merchandise and arrange their sections during slack hours. The results? Customers receive better service. Employees have more predictable schedules, one... View Details

Keywords: by Julia Hanna; Retail; Food & Beverage

Portrait Project

Josh Solera

the take-out order into the computer system. Twenty minutes later, my take-out orderer arrived – an elderly gentleman. His food was being finished, so we got to talking; he wanted to know about my life, what... View Details

01 Jun 2018
News

Case Study: Tip the Scale

photos courtesy of Walden Local Meat In 2014, Walden Local Meat founder and CEO Charley Cummings (MBA 2011) crisscrossed New England in a company truck to personally deliver orders of chicken, pork, lamb, and beef—all pasture-raised on... View Details

Web

5.3 Annual Notice: Digital Millennium Copyright Act | MBA

penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or "statutory" damages affixed at not less than $750 and not more than $30,000 per work infringed. For "willful"... View Details

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Staff Catering Guidelines | About

order is placed. Please note that a member of the Catering team is happy to work with you in identifying lower cost alternatives for your meeting or event. For more information about how to View Details

07 Feb 2012
First Look

First Look: February 7

2011) Abstract In this paper, we assess the economic viability of innovation by producers relative to two increasingly important alternative models: innovations by single-user individuals or firms and open collaborative innovation. We analyze the design View Details

Keywords: Sean Silverthorne

Dwane L. Wallace

In 1936, Wallace took complete control of Clyde Cessna Aircraft and set out to make it the #1 light plane manufacturer. Wallace’s sharp engineering skills allowed him to create high quality, low cost planes that could be made on efficient... View Details

Keywords: Automotive & Aerospace

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

most studies of the online threat begin. In most, though not all, retail verticals, online retailers can offer lower prices than brick-and-mortar retailers because of their lower cost structures. In the face of this price competition,... View Details

Keywords: Re: Rajiv Lal; Retail

11 Aug 2003
Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

Harvard Business School, discusses how businesses can sidestep the often prohibitive costs and time-consuming trials of experimentation by implementing new technologies. Wendy Guild: We've all heard the old saw, "If it ain't broke,... View Details

Keywords: by Wendy Guild

16 May 2005
Research & Ideas

Confronting the Reality of Web Services

communication exchanges, are not going to happen unless managers better integrate common standards. McAfee studied IBM's B2B midrange ordering system and interviewed key players to find out what worked and what didn't. Using his case... View Details

Keywords: by Sara Grant

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

higher prices," says Frank V. Cespedes, a senior lecturer at Harvard Business School, who spent 12 years running a professional services firm. That's right. Higher prices, not lower. “Competing on price is ultimately a bet on your View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

tasks can cost physicians extra coordination time, plus doctors still need to review and authorize orders in an EHR before they are submitted. The study examined the relationship between physician... View Details

Keywords: by Dina Gerdeman; Health

06 Apr 2010
First Look

First Look: April 6

Fire Unprofitable Customers? Willy C. Shih and Halle Alicia TeccoHarvard Business School Case 610-077 Pandora Radio is at a crossroads. Founder Tim Westergren has just been told by a well known VC to get rid of his unprofitable customers in View Details

Keywords: Martha Lagace

04 Mar 2016
Research & Ideas

Is E-commerce at Risk in Apple's Security Dispute with the FBI?

The FBI has ordered Apple’s help unlocking an alleged terrorist’s iPhone. The company has opposed the request and turned to the court of public opinion for help with a verdict. As a House Judiciary Committee hearing gets underway this... View Details

Keywords: Re: Sunil Gupta; Technology

December 2024 (Revised March 2025)
Case

Strategy and CEO Succession at Starbucks

By: Krishna G. Palepu and David Lane

On August 13, 2024, Starbucks announced that Laxman Narasimhan who was appointed as the CEO only in September 2023, was stepping down as CEO and board director “with immediate effect.” Laxman would be replaced on September 9 by Brian Niccol, CEO since 2018 of Chipotle... View Details

Keywords: Strategy; Corporate Governance; Leadership; Management Succession; Cost Management; Labor Unions; Working Conditions; Order Taking and Fulfillment; Service Operations; Investment Activism; Governing and Advisory Boards; Resignation and Termination; Food and Beverage Industry; United States

Citation

Educators

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VBHCD Initiative - Institute For Strategy And Competitiveness

outcomes in order to idenify opportunities for value improvement and develop reimbursement models aligned with high value care delivery. Read more about Value-Based Health Care Delivery Read more about Measuring View Details

03 Oct 2024
Blog Post

Van den Ende Rozen

which emit a light spectrum that is optimized for rose growing. The transition has reduced energy use by 50% but has also caused a reduction in the amount of heat emitted into the greenhouse. Natural gas heating has been employed to compensate, adding additional... View Details

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

stay-at-home orders will likely make brick-and-mortar stores and shopping malls less appealing to consumers, and will likely fuel online shopping. On a more positive side, consumers are likely to continue to indulge in little luxuries... View Details

Keywords: by Danielle Kost; Retail

23 Feb 2004
Research & Ideas

It’s Back to Business-Basics for Nonprofits

underlying economics of the organization," he said. In order to get a handle on how money is spent, he recommends that companies do a series of basic cost allocation exercises. One helpful exercise is for... View Details

Keywords: by Manda Salls

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