Continuous Improvement - Publications - Faculty & Research

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

message that adaptation and change were necessary if they were to continue to exist. Challenges to the conventional wisdom can be upsetting to individuals and organizations alike, and for that reason are often suppressed or discouraged.... View Details

Keywords: by Garry Emmons

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

we now see an industry back on its heels, massively disrupted by an external force so unprecedented it is almost unfathomable. The severity of this business interruption will continue to endure and be further complicated by the mandate of... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

16 Jul 2012
Working Paper Summaries

Selection, Reallocation, and Spillover: Identifying the Sources of Gains from Multinational Production

Keywords: by Laura Alfaro & Maggie X. Chen

16 May 2023
In Practice

After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

life of an early-stage business. When a situation is declared code red, startups should know who’s on point for communication with each stakeholder, who’s leading a process and how each process will be led. Also, plan for retrospectives after each situation to View Details

Keywords: by Avery Forman; Technology; Financial Services

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

[Editor’s note: This is the third installment of a continuing series on issues that 600 CEOs told us keeps them awake at night. Today's topic: The challenges of making organizational decisions in this uncertain environment.] While we may... View Details

Keywords: by Boris Groysberg and Sarah Abbott

01 Dec 2023
News

Drop Everything, Read This

The Bookshelf Rick Rubin is one of the greatest music producers of all time. His book, The Creative Act: A Way of Being, is about the creative process and is based on his experiences with era-defining musicians. He encourages the reader to be open to clues and... View Details

Keywords: Publishing Industries (except Internet); Information

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

to reflect the change in operating expense associated with introducing the new equipment. The second factor that can cause a change in the activity cost-driver rate is a shift in the efficiency of the activity. Quality programs, View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

aligned with its strategic performance goals and its human and customer-centric values. Because managers at all levels are held accountable for implementing and maintaining this governance and learning system, it becomes embedded in the culture. That ensures View Details

Keywords: by Michael Beer

01 Dec 2023
News

In My Humble Opinion: Plugged In

In a career spent investing in innovative startups at Intel, leading National Grid’s innovation and investment operations, and founding a nonpro t dedicated to advancing women and minorities to positions of top corporate leadership, Lisa Lambert (MBA 1997) always has... View Details

Keywords: Deborah Blagg

08 Feb 2023
News

Alumni-Cofounded Company Sells to CVS for $10.6 Billion

2019. Oak Street Health CEO Mike Pykosz, a 2007 Harvard Law School alumnus, told the Journal that “[this] agreement with CVS Health will accelerate our ability to deliver on our mission and continue View Details

Blog

What Can You Do to Foster Gender Equity?

skills. If you are a woman who has succeeded in moving up in your organization, be aware that others will look to you as an example of what is possible for them, and encourage your male peers to join you in developing junior women to follow in your footsteps. It's... View Details

14 Jul 2023
Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

fellows will be a part of the next decade of life science venture creation. I am truly delighted to continue to be a part of the fellowship’s growth and to be able to mentor the next generation of entrepreneurs who are commercializing... View Details

Web

Faculty & Research | Social Enterprise | Harvard Business School

inception, the Social Enterprise Initiative has explored the role of business in creating social value. Today, SEI continues to examine the challenges and opportunities in harnessing the power of the markets to create both economic and... View Details

Web

Business for Social Impact | Social Enterprise | Harvard Business School

the publication of a book, the development of an MBA elective course on Business at the Base of the Pyramid, and the creation of an executive education program for leaders in the microfinance industry. Today, SEI continues to examine the... View Details

27 Nov 2006
What Do You Think?

What’s to Be Done About Performance Reviews?

suggestions for how to improve them. Typical of these were Thad Juszczak's recommendation that "The process of performance feedback should be continuous." Continuous feedback is an antidote to Hany... View Details

Keywords: by Jim Heskett

16 Mar 2010
First Look

First Look: March 16

takeovers and/or liberation. Capitalist evolution requires the continuing transformation of its three levels of governance. Denial: Why Business Leaders Fail to Look Facts in the Face—and What to Do About It Author:Richard S. Tedlow... View Details

Keywords: Martha Lagace

15 May 2012
First Look

First Look: May 15

Case 512-036 In November 2011, just days before the holiday shopping rush, the senior leadership team of The Home Depot, Inc. (Home Depot), the world's largest home improvement chain, discussed how best to navigate the new interconnected... View Details

Keywords: Carmen Nobel

13 Feb 2020
Book

Open Your Organization to Honest Conversations

conversations elicits the information needed to continuously improve the organization. “If you’re a responsible car owner, you don’t go more than a year without having it in for maintenance, to have it... View Details

Keywords: by Dina Gerdeman

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

responded to these brewing forces with an improved encryption system that put privacy in the hands of the consumer. The company no longer possessed a master key to devices that government officials could request. Instead, when a user... View Details

Keywords: by Avery Forman

01 Sep 2023
Blog Post

Harvard Business School Announces 2023 Goldsmith Fellows

nonprofit and public sector organizations and demonstrate a strong commitment to continued career paths in these areas. New recipients are invited to participate in events with current and former recipients as well as local social... View Details

Publications