Complete Information - Publications - Faculty & Research

16 Jul 2007
Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

should purchase the used Toyota Camry. How consumers weigh those decisions is crucial information for retailers, and is the subject of recent research by Harvard Business School doctoral candidates Todd Rogers and Katy Milkman, in... View Details

Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation

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Online Management Course | HBS Online

not receive a certificate and will not be eligible to retake the course. More detailed information on course requirements will be communicated at the start of the course. No grades are assigned for Management Essentials. Participants will... View Details

30 Mar 2003
Research & Ideas

The Future of IT Consulting

designing their own backbone and architecture. We think it is important that it is tempting but risky to completely turn over IT initiatives to IT consulting firms.— Nolan and Bennigson And, there are forces that will drive new demand.... View Details

Keywords: by Sarah Jane Johnston; Consulting

September 2018 (Revised May 2021)
Teaching Plan

Eastern Bank: Innovating Through Eastern Labs

By: Karen Mills, Dennis Campbell and Aaron Mukerjee

Eastern Bank is a 200-year-old New England mutual bank with a community focus. Eastern specializes in small business lending, having made strategic investments to become the top SBA lender in New England in the midst of the Great Recession, when other banks were... View Details

Keywords: Banks; Fintech; Innovation; Innovation ＆ Entrepreneurship; Innovation And Strategy; Technological Change; Technology And Innovation Management; Entrepreneurial Management; Intrapreneurship; Banks and Banking; Innovation and Invention; Entrepreneurship; Innovation Strategy; Technological Innovation; Information Technology; Management

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26 Aug 2024
Blog Post

HBS Lingo 101

nonprofits, and government organizations—complete with the constraints and incomplete information found in real business issues—and places the student in the role of the decision maker. Students will read 500 cases during their two years... View Details

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HBR Classics - Alumni

visit our help page .) For free online access to the most recent issues of the Harvard Business Review, register with your HBS email address by following the procedures outlined here . For information on subscription discounts for HBS... View Details

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Academics - Health Care

interests in organizations that provide health care (e.g., hospitals, medical groups, retail clinics) or in firms that partner with, supply, consult to, or invest in such organizations (e.g., payers, biopharmaceutical and device companies, health View Details

05 Feb 2019
First Look

New Research and Ideas, February 5, 2019

far from being mainstream and a long way from full adoption. One company—Connections Education—is at the forefront of the movement. The case provides information on the company and the industry (historical and current as of 2017) and... View Details

Keywords: Dina Gerdeman

19 Jan 2023
Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

the model was accurate,” one interviewee told researchers, according to the paper. That employee confidence has big implications. In Tapestry’s case, revenue rose—and the leftover stock was less common—in stores where allocators used the machine learning algorithm to... View Details

Keywords: by Rachel Layne

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Tata Hall | About

Tata Hall Tata Hall is named in honor of Ratan N. Tata (AMP 71, 1975). Tata Hall, a facility completed in December 2013, enhances and expands the School’s Executive Education portfolio. The arc-shaped, seven-story, glass and brick... View Details

12 Jul 2016
First Look

July 12, 2016

on preventing them. She outlines five tactics that research has shown to be effective: encourage reciprocity. You can build trust and prompt other parties to disclose strategic information by sharing View Details

Keywords: Sean Silverthorne

12 Jun 2018
First Look

New Research and Ideas, June 12, 2018

Further, participants lacking these skills are able to compensate for more imprecise information from Boolean searches through superior reading and information sifting skills. Our study contributes to... View Details

Keywords: Dina Gerdeman

10 Jan 2017
First Look

First Look at New Research: January 10, 2017

“particularly on high cost of failure situations where good information on potential service providers is correspondingly of high value.” Angie's List had a paid subscription model as it charged “members” for access to the View Details

Keywords: Sean Silverthorne

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

and seeing what sort of results and ads he’d get back. He wasn’t happy with what he saw . Some of the ads were completely unrelated to the search . In a normal company, the CEO, seeing a bad product, would call the person in charge of the... View Details

Keywords: by James Heskett

20 Sep 2016
First Look

September 20, 2016

staggered boards can be beneficial for early-life-cycle firms, which exhibit greater information asymmetries between insiders and investors. These results are validated using a larger sample of firms from the Investor Responsibility... View Details

Keywords: Sean Silverthorne

11 Apr 2017
First Look

First Look at New Research, April 11

calculations—are powerful. Even though algorithms often outperform human judgment, people resist allowing a numerical formula to make decisions for them (Dawes, 1979). Nevertheless, people increasingly depend on algorithms to inform their... View Details

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

we refer to the situation in most emerging markets when specialist institutions and intermediaries—such as executive search firms and business schools—are either completely absent or not functioning as well as they might. So, in this... View Details

Keywords: by Martha Lagace

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

processing orders) but how long it takes to complete one unit of that activity (the time required to process one order). Once again, precision is not critical; rough accuracy is sufficient. In the case of our example, let's suppose that... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

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Virtual Job Search Teams - Alumni

program, you will meet virtually with a career coach and your team of fellow HBS alumni. You will leave the program with completed self-assessment, updated collateral, networks identified, and more. Program Outline Who should join a... View Details

January 2022 (Revised February 2022)
Case

Introducing EVA at ISS: A Better Way to Evaluate CEO Performance and Compensation?

By: Jonas Heese, Charles C.Y. Wang and James Weber

In early 2019, Anthony Campagna, the global director of fundamental research at ISS EVA, a unit of the proxy advisory firm Institutional Shareholder Services (ISS), was preparing to release ISS's analyses of public company performance and CEO compensation ahead of Say... View Details