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  • 21 Nov 2023
  • Op-Ed

The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?

In my recently published book Deeply Responsible Business, I write about business leaders since the 19th century who have acted responsibly, often by putting the welfare of their communities above the idea of maximizing profits. I make a sharp distinction between... View Details
Keywords: by Geoffrey Jones; Beauty & Cosmetics
  • Web

MBA Experience | Social Enterprise | Harvard Business School

experience by choosing elective courses and independent projects specific to social enterprise. Courses Independent Projects Impact Investing Careers MBA students can engage in a wide variety of career development programs that support... View Details
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

admitted they were struggling. Adept storytellers. Transparent communication and storytelling have never been so critical to leading. Authentic conversations go a long way toward engaging employees and... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • April 2023
  • Case

Twitter: The Freedom to Speak Freely and Be Heard

By: Randolph B. Cohen, Carin-Isabel Knoop and Mel Martin
In April 2022, serial entrepreneur Elon Musk announced that he would be interested in purchasing the social media site Twitter for $44 billion. With more than 100 million twitter followers, Musk had historically leveraged the site to engage with the customers of his... View Details
Keywords: Values and Beliefs; Acquisition; Social Media; Power and Influence; Communications Industry; Communications Industry; Communications Industry; United States
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  • January 2008 (Revised May 2008)
  • Case

Comcast New England: A Journey of Organizational Transformation

By: Michael Beer and Anita Arun
This case describes how Kevin Casey, Comcast's New England Region general manager, transformed a low commitment and performance organization. When he took charge of this Comcast region he inherited an organization that was bureaucratic, had low customer satisfaction,... View Details
Keywords: Transformation; Interpersonal Communication; Customer Satisfaction; Employee Relationship Management; Management Teams; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Performance Improvement; Telecommunications Industry; New England
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  • March–April 2017
  • Article

What's the Value of a Like?: Social Media Endorsements Don't Work the Way You Might Think

By: Leslie John, Daniel Mochon, Oliver Emrich and Janet Schwartz
Brands spend billions of dollars a year on lavish efforts to establish and maintain a social media presence. But do those campaigns actually increase revenue? New research provides an answer to this question, which has vexed marketers ever since social media burst upon... View Details
Keywords: Social and Collaborative Networks; Consumer Behavior; Marketing Strategy; Digital Marketing; Social Media
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  • 18 Feb 2021
  • Blog Post

SIPs in 2021

one of 13 SIPs offered during winter break. Now in their fourth year, SIPs are no-credit, no-fee elective courses, offering MBA students an opportunity to engage deeply in a single subject with professors, practitioners, and experts in... View Details
  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

innovation are giving rise to even greater interdependence and thus demand even greater levels of collaboration and communication than ever before. Teaming is essential to an organization's ability to respond to opportunities and to... View Details
Keywords: Re: Amy C. Edmondson
  • November 2019
  • Case

The Boss Has the Wrong Idea: Confidential Role Material for Lee Clancy

By: Katherine Coffman, Kathleen McGinn, Judith A. Clair and Katherine Chen
“The Boss Has the Wrong Idea” is a two-person conversation exercise in which an MBA student seeks advice from a mentor in her field about how to handle an incident of workplace sexual harassment. The case consists of two confidential role materials: a role for the... View Details
Keywords: Sexual Harassment; Interpersonal Communication; Organizational Culture
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  • November 2019
  • Case

The Boss Has the Wrong Idea: Confidential Role Material for Julia Smith

By: Katherine Coffman, Kathleen McGinn, Judith A. Clair and Katherine Chen
“The Boss Has the Wrong Idea” is a two-person conversation exercise in which an MBA student seeks advice from a mentor in her field about how to handle an incident of workplace sexual harassment. The case consists of two confidential role materials: a role for the... View Details
Keywords: Sexual Harassment; Interpersonal Communication; Organizational Culture
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  • 10 Jan 2023
  • Research & Ideas

How to Live Happier in 2023: Diversify Your Social Circle

people engaging in different activities with different people—it seems to be something more than that,” she says. “Perhaps it’s about the varied topics we discuss with different people, or the diversity of roles we inhabit.” A rich social... View Details
Keywords: by Michael Blanding
  • Program

Ascending the Peak: Finding the Leader Within—Virtual

themselves better, you will gain inspiration to be your best self as you build a tool box of specific action-oriented behaviors and perspectives to help you get there. Through live engagement with renowned Harvard Business School faculty,... View Details
  • Web

The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School

production. 9 AISI was a client of the preeminent PR firm Hill & Knowlton. The institute’s public relations efforts focused not only on increased consumption of steel, but also on the public’s engagement in steel as a matter of interest... View Details
  • Web

Africa - Global

while our Middle East and North Africa (MENA) Research Center based in Istanbul, plays this same role for North African countries. Support for HBS engagement and activities across the school are enabled by these locations. The School... View Details
  • 14 Dec 2016
  • HBS Seminar

Siobhan O'Mahony and Rebecca Karp, Boston University

  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

community too. Like I'm a Harvard professor and I'm darn proud of it. Will this represent you in a way that you'll say, that was a good thing that we did as a community for this world. Will we bring Harvard... View Details
Keywords: by HBS Staff
  • December 2019
  • Article

It Helps to Ask: The Cumulative Benefits of Asking Follow-up Questions

By: Michael Yeomans, Alison Wood Brooks, Karen Huang, Julia A. Minson and Francesca Gino
In a recent article published in Journal of Personality and Social Psychology (JPSP; Huang, Yeomans, Brooks, Minson, & Gino, 2017), we reported the results of 2 experiments involving “getting acquainted” conversations among strangers and an observational field... View Details
Keywords: Question-asking; Conversation; Communication; Relationships; Interpersonal Communication
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  • Web

HBS - The year in Review

student leadership ( Student Sustainability Associates Program ), employee engagement ( Green Office Program and HBS Green Team volunteer staff), and Executive Education outreach , the entire community is... View Details
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

pandemic-related stress. Teams are often reconnecting through online platforms like Zoom where it can be harder to read social cues. “When you're engaging with an extrovert in conversation, they may be gregarious, they may be outgoing,... View Details
Keywords: by Pamela Reynolds
  • Web

Volunteer - Alumni

Volunteer Alumni support the School and the global alumni community by volunteering in a wide range of important roles, from reunion planning to fundraising to writing Class Notes. Alumni Board members on campus for their annual spring... View Details