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- All HBS Web (693)
- Faculty Publications (237)
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- All HBS Web (693)
- Faculty Publications (237)
- 01 Dec 2014
- News
Dressing by Number
of expertly picked goodies delivered to your door. (True story: That “aha” moment came courtesy of a delivery of farmer-endorsed seasonal veggies.) Now she’s translated that idea into Stitch Fix, the Pandora of fashion. This rapidly growing online styling and shopping... View Details
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
into an underserved market by allowing clients to invest as little as $5,000. Wealthfront doesn’t even charge a fee for assets of less than $10,000—and even after that charges a 0.25 percent fee, as opposed to fees of 2 to 3 percent by... View Details
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
existential questions for companies that pride themselves in serving clients at any hour. This is especially true for professional services firms in management consulting, law, and finance, the research... View Details
- 01 Dec 2010
- News
The Transformers
money in the bank, Bridgespan has shared its reports, case studies, and other content freely in the interest of promoting knowledge in the social sector. When your clients are nonprofits and foundations, Bradach and Tierney reasoned, the... View Details
- 26 Jul 2011
- First Look
First Look: July 26
Quality: Evidence from 1978-1980 Authors:Kevin Koh, Shivaram Rajgopal, and Suraj Srinivasan Abstract We provide evidence for the long-standing concern on auditor conflicts of interest from providing non-audit services (NAS) to audit View Details
Keywords: Sean Silverthorne
- January 2020 (Revised November 2020)
- Case
Crisis at the 11th Hour
A successful lawyer describes an important decision she had to make as a young attorney about whether to disclose information in a contract. View Details
Keywords: Contracts; Agreements and Arrangements; Attorney and Client Relationships; Rank and Position; Trust; Decisions; Legal Services Industry; New York (city, NY)
Fubini, David G., Rebecca Henderson, Sarah Gulick, and Trevor Fetter. "Crisis at the 11th Hour." Harvard Business School Case 320-041, January 2020. (Revised November 2020.)
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
Summing Up Hard-wiring Performance Is Great In Concept...but.... The responses to the concept of promising and delivering results rather than selling products or services are in, and you've agreed that hard-wiring performance is a winning... View Details
Keywords: by James Heskett
- Career Coach
Sarah Hoffner
industry as well as how to leverage career resources across HBS. She studied Public Health and History at Vanderbilt University and spent six years as a Client Service Lead at Entree Health, a pharmaceutical... View Details
- 01 Jun 2001
- News
Merrill Lynch's Stan O'Neal
floor of Merrill Lynch headquarters at Manhattan’s World Financial Center. As president of Merrill’s U.S. Private Client Group, O’Neal oversees sixteen thousand brokers — or financial advisors, as he calls them — in eight hundred branch... View Details
- 23 Nov 1999
- Research & Ideas
What’s Your Strategy for Managing Knowledge?
previously developed solutions — as well as value propositions that helped him estimate how much money the client would save by implementing the system. Because Love reused this material, Ernst & Young won the project and closed the... View Details
- 01 Sep 2003
- News
Andrea Silbert
particular, the diversity of the population CWE serves: About half of last year’s sixteen hundred clients were low-income individuals. The variety of the programs and services offered by CWE reflects the... View Details
- Web
Partners - Managing the Future of Work
professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more... View Details
- 03 Apr 2019
- News
Finding Common Ground
assumed it was some combination of choice, poor financial decisions, and bad luck,” says Shumway, the founder, chairman, and former CEO of Cicero Group, a Salt Lake City–based consulting firm that uses advanced analytics to help clients... View Details
Keywords: Deborah Blagg
- 01 Jun 1997
- News
Carla Small
corporate clients wishing to develop such programs. After various positions in the firm's sales and strategic planning areas, she eventually became director of new product development. "I loved creating new View Details
Keywords: Linda Goodspeed
- 24 Mar 2021
- News
Clubs Reaffirm Equity in Community Partners Work; Alumni Angels Invest in Member Education
leaders, averages 14 projects a year with between 35 and 50 alumni volunteers. While the pandemic changed the way things were done, it didn’t stop the work. “We were able to have more interaction with our clients via Zoom, and in some... View Details
Keywords: Margie Kelley
- 01 Jun 2012
- News
Straight to the Heart
think the client hasn’t found his or her mate yet, so I can quickly get in-depth emotional indicators. Those sources will say things to me that they would never say to the client. That feedback is a confidential, incredibly powerful... View Details
- 01 Mar 2017
- News
Bringing Out the Best
need to be able to bring out the best in them.” As an example, Curry cites working with millennials in her role as president of National Office Services for Colliers International, the world’s third-largest publicly traded real estate... View Details
- 11 Jun 2014
- News
The First Five Years: Brittani Rettig (MBA 2010)
Your Twitter bio reads like that of a superhero ("Management consultant by day, fitness instructor & wellness blogger by night"). Can you tell us about your day and evening jobs? "By day I'm a manager at Deloitte Consulting. I work with View Details
- 17 Feb 2011
- News
Field Report: Rwanda
a private media company and Karisimbi client. The group worked with Tele-10 to identify ways to improve its advertising sales process for radio advertising and to help improve customer service for its satellite television business. “We... View Details
- 01 Jun 2022
- News
Vision: Into the Breach
plays a role in nudging enterprises toward less risky digital practices. “Saving our clients from being breached is the prime directive,” says Itskovich, who previously worked at Bain Capital and financial View Details
Keywords: Alexander Gelfand