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Show Results For
- All HBS Web
(888)
- People (1)
- News (250)
- Research (513)
- Multimedia (4)
- Faculty Publications (134)
- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
from Latin America, Africa, Turkey, and South Asia exuded this idea of stability, which assured employees, partners, customers, and everyone else. “After the crisis of 2009, the orders increased and our growth rate over the following five years is 21 percent per year.... View Details
Keywords: by Sean Silverthorne
- 23 Oct 2012
- First Look
First Look: October 23
(forthcoming) Abstract Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but... View Details
Keywords: Sean Silverthorne
- 11 Apr 2017
- First Look
First Look at New Research, April 11
calculations—are powerful. Even though algorithms often outperform human judgment, people resist allowing a numerical formula to make decisions for them (Dawes, 1979). Nevertheless, people increasingly depend on algorithms to inform their decisions. Eight experiments... View Details
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
always lead to the benefits the organizations had anticipated. For example, many organizations anticipated that fundraising would be easier once they were larger. In fact, fundraising did not necessarily become easier with organizational... View Details
Keywords: by Martha Lagace
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
actually removed AI from their marketing and sales messages. While it might not make sense to lead with AI, there’s value in weaving it through the product presentation, especially when it comes to transparency and explaining the... View Details
Keywords: by Rocio Wu
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
companies were overpaying for some tasks, especially lead generation, demos, and certain types of meetings—many of which can be accomplished with either less expensive people or, sometimes, algorithms. Senz: What's the most important... View Details
Keywords: by Kristen Senz
- Web
Harvard Business School
of Boston who served in World War II, Herb Lyken became a professor of Finance and Accounting at the University of Massachusetts, Boston and taught for 15 years. He was also a founder and board member of the Unity Bank and Trust in... View Details
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
productive. That’s a missed opportunity. Questioning is a powerful tool for unlocking value in companies: It spurs learning and the exchange of ideas, it fuels innovation and better performance, and it builds trust among team members. And... View Details
Keywords: Dina Gerdeman
- 01 Dec 2014
- Research & Ideas
The Big Influence of Small Countries in the United Nations Secretariat
kinds of leadership, and sometimes the best leaders are those who rarely have to do or say anything, but [who] can be very effective through quiet example-setting," says Werker. "Maybe we just trust Scandinavians to be nice... View Details
Keywords: by Michael Blanding
- 17 Oct 2022
- Research & Ideas
Why Quiet Quitters Need More Than Money to Re-Engage
employers and employees as ones of material benefits.” After all, it’s not all about making money, says DeLong, a Baker Foundation Professor of Management Practice at HBS. What employees really crave, the paper argues, is meaning. “You and I need to build View Details
Keywords: by Michael Blanding
- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
ideas, more willing to help, and more trusting than would typically be the case. A similarly positive environment can be created if you work with someone who has an attractive personality—someone who is empathetic, for example, or... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
- 03 Dec 2021
- Blog Post
Physicians Off the Beaten Path
engineering and was required to spend equal amounts of time at a laboratory, in front of a computer and at the hospital. “Doctors,” this professor said, “won’t trust you if they know you are engineers.” I later came to know he was being... View Details
- 20 May 2014
- Research & Ideas
Managing the Family Business: Survival’s Secret Sauce
The secret sauce of long-term business success can't be captured in numbers. As the operations manager of a leading and fast-growing Brazilian business recently explained to a reporter, "There's a secret sauce in this business [but] it's... View Details
- 2014
- Working Paper
The Nobel Prize: A 'Heritage-based' Brand-oriented Network
By: Mats Urde and Stephen A. Greyser
Purpose — Understanding the Nobel Prize as a 'true' heritage brand in a networked situation and its management challenges, especially regarding identity and reputation.
Methodology — The Nobel Prize serves as an in-depth case study and is analysed within... View Details
Methodology — The Nobel Prize serves as an in-depth case study and is analysed within... View Details
Keywords: Nobel Prize; Heritage Brand; Brand Network; Networked Brand; Brand Within A Network; Brand Orientation; Brand Stewardship; Corporate Brand Identity; Reputation; Networks; Organizations; Philanthropy and Charitable Giving; Brands and Branding
Urde, Mats, and Stephen A. Greyser. "The Nobel Prize: A 'Heritage-based' Brand-oriented Network." Harvard Business School Working Paper, No. 15-010, August 2014.
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
pursues." Joe Schmid commented that "the 'highest behavior' any leader can expect from those they lead is the 'lowest behavior' they demonstrate." To the extent that fairness and ethical behaviors are in the eye of the... View Details
Keywords: by Jim Heskett
- 24 May 2011
- First Look
First Look: May 24
corporations' environmental transparency. We also focus on the extent to which corporate environmental disclosure is symbolic and, in particular, what leads corporations to selectively disclose relatively benign environmental impacts to... View Details
Keywords: Sean Silverthorne
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
presenting them, even when the merit of one alternative is clearly superior to others. A natural aversion to loss leads us to make irrational choices that minimize it. Choices may be expressly made to enable us to conform to the behaviors... View Details
Keywords: by Jim Heskett
- Web
Research - Race, Gender & Equity
and James Barnett In September 2024, Emily Wilburn Andrews, CEO of Wilburn Medical USA, is five years into her tenure leading the medical equipment supply company since taking over for her father, the company’s founder. She considers... View Details
- 06 Sep 2022
- Blog Post
To Go-Go: A Foodtech Startup Serves Up Scale in Latin America
and people need to trust those brands without knowing them,” Azuero says. “Getting that first client, that first user, is harder.” Still, he and Izquierdo are bullish on their prospects, as are investors: Last summer, the company raised... View Details
- 05 Jul 2016
- First Look
July 5, 2016
Petrie Abstract—A growing body of empirical evidence documents a reluctance to make charitable gifts. Individuals avoid donation asks, and when asked, give less by viewing factors—such as ambiguity or risk—in a self-serving manner.... View Details
Keywords: Sean Silverthorne