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  • 27 Nov 2018
  • News

HBS is New Home for Digital DNA

  • 06 Feb 2014
  • Research & Ideas

The Art of American Advertising

in the years following the Civil War—when the railroad industry created a new, national network for manufacturing and distributing consumer... View Details
Keywords: by Carmen Nobel; Advertising
  • October 2016 (Revised April 2017)
  • Case

Succession Planning at Samsung: The Merger Formula of Cheil Industries and Samsung C&T

By: Gwen Yu and Tim Gray
A merger deal of two Samsung group companies becomes a center of a corruption scandal. The merger of Cheil Industries and Samsung C&T was seen as a crucial step to transfer power to Lee Jae Yong, the heir of Samsung group. The deal was criticized to purposefully... View Details
Keywords: Merger; Mergers and Acquisitions
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  • 2024
  • Working Paper

The Operational Impact of Customer Location in On-Demand Services

By: Natalie Epstein, Santiago Gallino and Antonio Moreno
The rapid growth of on-demand delivery services, particularly in the food and grocery sectors, has driven the expansion of hyperlocal fulfillment centers (FCs). This paper uses data from an on-demand grocery delivery platform in Latin America to assess how customer... View Details
Keywords: Consumer Behavior; Logistics; Geographic Location; Service Delivery; Quality; Retail Industry; Latin America
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  • Web

Influence of the China Trade and the Heard Legacy - A Chronicle of the China Trade

often discussed with Uncle the expediency of my buying a house in town, in which all the family could be collected to live in the winter,” John... View Details
  • 04 Jan 2021
  • Blog Post

The First Alumni of the MS/MBA: Engineering Sciences Program

chats” during courses like Technology Ventures Immersion and Launch Lab. Given the engineering backgrounds of the cohort, the questions and... View Details
  • September 2016
  • Case

Health Leads: Reaching for Impact (A)

By: V. Kasturi Rangan and Sarah Appleby
Explores strategies to achieve system-level impact for a nonprofit focused on addressing patients' basic social needs through healthcare institutions. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic... View Details
Keywords: Scaling Social Impact; Nonprofit; Healthcare; Health Care Outcomes; Health Care Reform; Health Care Delivery; Scaling Social Enterprise; Social Enterprise; Health; Nonprofit Organizations; Health Care and Treatment; Health Industry; United States
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    Experimentation Works: The Surprising Power of Business Experiments

    * Top 10 Technology Books of 2020 (Forbes)
    * 10 Best Business Books of 2020 (Inc. Magazine)
    * Top Shelf Pick of Best Business Books 2020: Technology & Innovation (Strategy + Business)
    * 9 Best Business Books for 2020... View Details

    • September 2016
    • Supplement

    Health Leads: Reaching for Impact (B)

    By: V. Kasturi Rangan and Sarah Appleby
    The (B) case documents the development of a strategy to achieve system-level impact in a rapidly changing healthcare landscape for a nonprofit focused on addressing patients' basic social needs through healthcare institutions. Founded in 1996 with a volunteer-staffed... View Details
    Keywords: Scaling Social Impact; Scaling Social Enterprise; Health Care Delivery; Health Care Outcomes; Nonprofit Scaling; Nonprofit; Social Enterprise; Social Entrepreneurship; Health Care and Treatment; Nonprofit Organizations; Growth and Development Strategy; Health Industry; United States
    Related
    • Program

    Risk Management for Corporate Leaders—Virtual

    innovative strategies by better identification and mitigation of the attendant risks. This program is eligible for the Certificate View Details
    • 15 Aug 2022
    • Book

    University of the Future: Finding the Next World Leaders in Higher Ed

    Today the United States is considered the world leader in higher education. Yet the country could risk losing that top spot, particularly with China opening some View Details
    Keywords: by Dina Gerdeman; Education
    • 01 Sep 2016
    • News

    The Taxi Wars of Jakarta

    Jakarta has a reputation as an impenetrable place. Viewed from atop one of the many business hotels in the center View Details
    Keywords: Jeffrey Hutton; Illustrations by Josh Cochran
    • 06 Mar 2006
    • What Do You Think?

    The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

    choice of resisting or leaving, as we will be inevitably be the next victims of the repressive policies we did not... View Details
    Keywords: by James Heskett; Technology
    • 2021
    • Working Paper

    The Value of Data and Its Impact on Competition

    By: Marco Iansiti
    Common regulatory perspective on the relationship between data, value, and competition in online platforms has increasingly centered on the volume of data accumulated by incumbent firms. This view posits the existence of "data network effects," where more data leads to... View Details
    Keywords: Online Platforms; Data Network Effects; Analytics and Data Science; Value; Competition; Digital Platforms
    Related
    • Web

    R. G. Dun & Co. Credit Reports | Baker Library | Bloomberg Center | Harvard Business School

    the first entry recorded in 1847 in Montgomery, Alabama. Regular updates charted the company’s growth through 1884 in New York City. The Dun credit reports , which document... View Details
    • TeachingInterests

    Performance Management for Nonprofit Organizations (Executive Education, Faculty Co-chair)

    This Executive Education course —a joint program presented by the HBS Social Enterprise Initiative and Harvard University's Hauser Center for Nonprofit Organizations—explores the impact of measurement on resource allocation, organizational learning, internal processes,... View Details
    • Research Summary

    The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services

    An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We... View Details
    • March 2018
    • Case

    Lufax: FinTech and the Transformation of Wealth Management in China

    By: Christopher J. Malloy, Lauren H. Cohen and Anthony K. Woo
    This case examines the rise and competitive positioning of Lufax, an online marketplace headquartered in Shanghai, China, and a pioneer in the origination and trading of financial assets. The company had grown at a remarkable rate, and was awarded “Trading Platform of... View Details
    Keywords: Asset Management; Internet and the Web; Competitive Strategy; Situation or Environment; Product Positioning; Financial Services Industry; China
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    • 24 Feb 2020
    • Research & Ideas

    The Hidden Vulnerabilities of Open Source Software

    underscore the importance of understanding where open source is most used and could be vulnerable to attack. The report, ‘Vulnerabilities in the... View Details
    Keywords: by Frank Nagle and Jenny Hoffman; Computer
    • 23 Apr 2018
    • News

    Sowing the Seeds of Leadership

    competitive development of firms in 10 Latin American countries. After earning his degree and returning to INCAE, Condo taught competition and strategy while becoming involved in, and eventually leading, the... View Details
    Keywords: Deborah Blagg