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  • All HBS Web  (1,020)
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    • News  (375)
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  • All HBS Web  (1,020)
    • People  (1)
    • News  (375)
    • Research  (476)
    • Multimedia  (8)
  • Faculty Publications  (217)
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  • 12 Jun 2012
  • First Look

First Look: June 12

Anand Piramal and his team sought to "democratize healthcare" in India through the development of a new service delivery model. If Henry Ford could build and deliver cars to everyone in the United States, Piramal thought, then... View Details
Keywords: Sean Silverthorne
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

decades, is on the auction block. Consumers apparently loved the car more than GM executives, who couldn't figure out how to make much money with it. The same day, Google announced its earnings: In discussing the announcement, analysts... View Details
Keywords: by Jim Heskett
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

the hub economy will continue to spread across more industries, concentrating more power in the hands of a few. As an example, they take an in-depth look at the auto industry and how Apple and Alphabet/Google are poised to become the main beneficiaries as View Details
Keywords: Carmen Nobel
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

them. Deception can also hinge on what's not said at the bargaining table. Some people may feel morally bound to respond truthfully to any questions posed to them directly but not obliged to volunteer information. The burden falls on you to touch all the bases. When... View Details
Keywords: by Michael Wheeler
  • 18 Oct 2011
  • First Look

First Look: October 18

that the wounds he received from a car bomb in Iraq have left him permanently blinded? On April 6, 2005, Lieutenant Scotty Smiley was grievously wounded by a suicide bomber while leading his infantry platoon during a combat patrol in... View Details
Keywords: Sean Silverthorne
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

of him and his company. But eventually, when sales of his breakthrough, no-frills Model T began to flag because car buyers became interested in style, not just functionality, Ford refused to face facts. He denied that the world had moved... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 08 Aug 2016
  • Lessons from the Classroom

Panic Management: Keep Your Eyes on the Road

counterproductive response in many of us: “If the car is spinning out of control, it grips our jugular of emotion and makes this negative feeling course through our veins. We feel deflated and victimized,” he said. “We look in the mirror... View Details
Keywords: by Dina Gerdeman
  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

medium's effectiveness will derive more from its abundance of selectable information than from its ability to stir viewer emotions. A consumer can now order a new car online, for instance, selecting from a lengthy menu of carefully... View Details
Keywords: by Peter K. Jacobs
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

because I have to take my car to the mechanic.” “I would have sent this sooner but I am struggling with my technology.” “Our new client is from Connecticut—hey, that’s where I grew up!” “I saw the picture you posted of Johannesburg. My... View Details
Keywords: by Michael Blanding
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

exploration of platform battles of the future, including voice wars (Alexa vs. Hey Google vs. Siri), ridesharing and autonomous car platforms, quantum computing, and CRISPR. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

bookings, buy cars and homes, while Recruit also owns Indeed and Glass Door. Being a good place to be from is a shift from the current employer mindset. Instead of wanting employees on board until you’re tired of them—a philosophy... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 30 Jun 2008
  • Research & Ideas

Rethinking Retirement Planning

compression ratios on car engines. Or dual overhead camshafts. What does that mean in terms of what matters to me? Does it get me more gas mileage? In the same sense, what you're really worried about is your standard of living, not what's... View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

August, Starbucks Wi-Fi traffic has jumped 450 percent, Hostin said, with most usage in the afternoon and evening. Another benefit: Wi-Fi users stay in the store longer than the non-connected customer, although some people sit in their View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

idiosyncratic rituals. One woman who lost a spouse years ago told Norton, “I washed his car every week as he used to do.” “There’s no ancient text to say you should wash someone’s car,” Norton says. “But, by doing something personally... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

and health care. For example, all aspects of travel (e.g. airports, flights, hotels, car hire, rebooking, monitoring payments, etc.) can be integrated into a single stream of activity that not only centers on individual support, but that... View Details
Keywords: by Martha Lagace
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

in an economy like this, such as car dealerships, for instance, which have closed across the country. And, of course, customers are likely to negotiate for better terms. Q: What are you working on now? A: I'm writing a history of the... View Details
Keywords: by Sean Silverthorne; Retail
  • 10 Nov 2003
  • Research & Ideas

The Hard Numbers on Social Investments

million. CHI Inc. is now part of Enel Green Power, part of Enel, the world's largest publicly traded electric utility. There were positive IRR investments in the consumer goods category, Honest Tea and Zip Car being two examples, but this... View Details
Keywords: by Manda Salls
  • 08 Oct 2014
  • Research & Ideas

Who Is the Chief Sustainability Officer?

officials used its science capabilities to develop components for solar panels and are now working on materials for cars that make them safer and more efficient. "Dow is using its science background to address fundamental issues and... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 18 Nov 2010
  • Research & Ideas

GM’s IPO: Back to the Future

potential US car buyers to have mixed feelings about the brand, given that it has received taxpayer support to survive during the financial crisis. On the international front, GM is less saddled with negative perceptions, especially in... View Details
Keywords: by Staff; Auto
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

the wake of advances made in digital technology. "Fuji experienced the same situation that buggy whip manufacturers confronted when cars were invented," she says. "The difference is that there are dozens of additional... View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
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