Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (39,377) Arrow Down
Filter Results: (39,377) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (39,377)
    • People  (86)
    • News  (13,879)
    • Research  (16,420)
    • Events  (731)
    • Multimedia  (2,203)
  • Faculty Publications  (13,912)

Show Results For

  • All HBS Web  (39,377)
    • People  (86)
    • News  (13,879)
    • Research  (16,420)
    • Events  (731)
    • Multimedia  (2,203)
  • Faculty Publications  (13,912)
← Page 20 of 39,377 Results →
  • Winter 2013
  • Article

How to Identify the Best Customers for Your Business

By: Frank V. Cespedes, James P. Dougherty and Ben S. Skinner III
How can businesses achieve profitable growth so that their costs don’t grow faster than sales? This article focuses on scaling a venture’s sales process and provides a methodology for identifying core customers and some implications for governance criteria and... View Details
Keywords: Customer Relationship Management; Growth Management; Sales
Citation
Find at Harvard
Purchase
Related
Cespedes, Frank V., James P. Dougherty, and Ben S. Skinner III. "How to Identify the Best Customers for Your Business ." MIT Sloan Management Review 54, no. 2 (Winter 2013): 53–59.
  • 31 Oct 2008
  • News

Harvard Business School Announces Continued Access to Student Loans

  • 12 Apr 2017
  • News

The Busy Trap: How Keeping Busy Became a Status Symbol

  • February 2004 (Revised April 2004)
  • Exercise

Family Business Ownership Goals Worksheet

By: John A. Davis
Family members who either own a business or who could inherit ownership in a business are helped to clarify how they would like to have the business owned in the future. View Details
Keywords: Family Business; Family Ownership; Decision Making
Citation
Purchase
Related
Davis, John A. "Family Business Ownership Goals Worksheet." Harvard Business School Exercise 804-145, February 2004. (Revised April 2004.)
  • 01 Dec 2016
  • News

HBS Alumni Contribute to Business and Society

those who have not founded companies have served on corporate and/or nonprofit boards, including current service in more than 140,000 organizations across the globe. Non-founders who responded to questions about volunteerism named... View Details

    Business Model Innovation and Competitive Imitation: The Case of Sponsor-Based Business Models

    This paper provides the first formal model of business model innovation. Our analysis focuses on sponsor-based business model innovations where a firm monetizes its product through sponsors rather than setting prices to its customer base. We analyze strategic... View Details
    • 10 May 2023

    How Climate Is Central to Every Business

    • 13 Jan 2014
    • News

    Resolve to Make Your Business Human Again

    • 30 Jun 2020
    • What Do You Think?

    Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

    SUMMING UP Do We Need Business School Courses On Inclusion and ‘Voice’? Responses to this month’s column suggest that the issue it raised—recruitment of minority talent into View Details
    Keywords: by James Heskett; Education
    • 08 Jan 2019
    • News

    HBX Rebrands to Harvard Business School Online to Help Extend Reach of Online Programs

    • 04 Feb 2012
    • News

    Using Business Tools To Combat The World's Big Problems

    • 30 Jan 2014
    • HBS Seminar

    Rebecca Henderson, Harvard Business School

    • 23 Oct 2019
    • Blog Post

    How to Talk Gooder in Business and Life

    how emotions influence how we think and interact with others, particularly in the workplace. An award-winning teacher, Alison’s new MBA course, “How to talk gooder in business and life,” will debut in spring... View Details
    • 03 Jun 2020
    • News

    Business leaders have to create the change needed to end racism

    • 07 Jul 2003
    • Research & Ideas

    4+2 = Sustained Business Success

    business wisdom as old school, we found ourselves wondering if they were right. For years we had watched new management ideas come and go, passionately embraced one year, abruptly abandoned the next. "What really works?" we... View Details
    Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
    • 24 Nov 2022
    • News

    Podcast: Business Transformation: How to Become an AI Company?

    • 14 Oct 2008
    • News

    Bill Gates Speaks at Harvard Business School Global Business Summit

    • 24 Sep 2018
    • News

    Harvard Business School to Expand Case Studies Related to Artificial Intelligence

    • 09 Jan 2024
    • News

    Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

    • February 2009 (Revised September 2011)
    • Background Note

    Business and Human Rights

    By: Lynn S. Paine and Lara Adamsons
    This note addresses some of the most frequently asked questions about the relation between human rights and business. Topics include the definition of human rights, the business leader's role regarding human rights, and legal liability of companies and executives for... View Details
    Keywords: Crime and Corruption; Ethics; Human Capital; Legal Liability; Rights; Leadership; Corporate Social Responsibility and Impact
    Citation
    Educators
    Purchase
    Related
    Paine, Lynn S., and Lara Adamsons. "Business and Human Rights." Harvard Business School Background Note 309-097, February 2009. (Revised September 2011.)
    • ←
    • 20
    • 21
    • …
    • 1,968
    • 1,969
    • →
    ǁ
    Campus Map
    Harvard Business School
    Soldiers Field
    Boston, MA 02163
    →Map & Directions
    →More Contact Information
    • Make a Gift
    • Site Map
    • Jobs
    • Harvard University
    • Trademarks
    • Policies
    • Accessibility
    • Digital Accessibility
    Copyright © President & Fellows of Harvard College.