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  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

Open/User Innovation, and Ecosystems: A Strategic Leadership Perspective By: Altman, Elizabeth J., and Michael Tushman Abstract—Platform, open/user innovation, and ecosystem strategies embrace and enable interactions with external... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

external entities. Firms pursuing these approaches change how they conduct business and interact with their environments. This paper considers these three strategies together highlighting similarities and differences between platform,... View Details
Keywords: Carmen Nobel
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

Safaris find a sustainable growth path that will allow it to profitably expand its business and meet its shareholders’ interests while still achieving its priority purposes of protecting and investing in the View Details
Keywords: Dina Gerdeman
  • 2022
  • Chapter

The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms

By: Mercedes Delgado, J. Daniel Kim and Karen G. Mills
Over the last few decades, the U.S. economy has exhibited a significant shift from manufacturing towards services. This transition has been particularly prominent in an important subcategory of services industries that drives innovation and employs many high-wage... View Details
Keywords: Servicification; Supply Chain Industries; STEM Labor; Innovation; Growth; Entrepreneurship; Innovation and Invention; Economic Growth; Policy; Service Industry; United States
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  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift Abstract—In today’s turbulent business environment, customer retention presents a significant challenge for many service... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55899 2019 Handbook of Advances in Marketing in an Era of Disruptions: Essays in Honour of Jagdish N. Sheth Daring to Understand and Change Thinking By: Zaltman, G. Abstract—We are in an era of massive disruptions in... View Details
Keywords: Dina Gerdeman
  • 13 Apr 2021
  • Blog Post

2021 48th Annual H. Naylor Fitzhugh Conference Honors Black Women Leaders

virtual event that included the Black New Venture Competition and Black Tech Masters Series. Lambert went on to recall Fitzhugh’s mentorship during her undergraduate years at Howard University; he encouraged her to apply, attend, and remain at Harvard View Details
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55572 Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 14 Introducing Open Platforms and Ecosystems By: Baldwin, Carliss Y. Abstract— The purpose of this... View Details
Keywords: Dina Gerdeman
  • 22 May 2012
  • First Look

First Look: May 22

  PublicationsThe Strategist: Be the Leader Your Business Needs Author:Cynthia A. Montgomery Publication:New York: HarperCollins, 2012 Abstract An abstract is unavailable at this time. Publisher's Link:... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2014
  • First Look

First Look: April 8

reasonable but firm deadline no later than twelve months from the start of the interim talks. Download working paper: http://ssrn.com/abstract=2386291   Cases & Course Materials Harvard Business School Case 314-031 StriveTogether:... View Details
Keywords: Sean Silverthorne
  • January 2020 (Revised January 2025)
  • Case

Freelancer, Ltd.

By: Christopher Stanton, Karim R. Lakhani, Jennifer L. Hoffman, Jin Hyun Paik and Nina Cohodes
Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500... View Details
Keywords: Freelancers; Platforms; Digital Labor; Labor; Human Resources; Management; Internet and the Web; Growth and Development Strategy; Digital Platforms; Information Industry; Australia; United States; Philippines
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  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

the vast majority of organizations provide applications. To assess the health and competitiveness of business ecosystems, three aspects of ecosystem health inspired by their biological metaphor and expressed... View Details
Keywords: Martha Lagace
  • 29 Mar 2016
  • First Look

March 29, 2016

answering one key question: How are leaders successfully managing competitive companies in the 21st century? Today's constantly changing business environment presents challenges and opportunities that are more dynamic and complex than... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2015
  • First Look

First Look: January 27

The Effect of Service Quality and Competition on Demand By: Balasubramanian, Karthik, and David F. Drake Abstract—The use of electronic money transfer through cellular networks ("mobile money") is rapidly increasing in the developing world. The resulting... View Details
Keywords: Sean Silverthorne
  • 2022
  • White Paper

The American Opportunity Index: A Corporate Scorecard of Worker Advancement

By: Matt Sigelman, Joseph Fuller, Nik Dawson and Gad Levanon
The American Opportunity Index: A Corporate Scorecard of Worker Advancement is a new effort to give companies and other stakeholders a set of robust tools that measure how well major employers are doing in fostering economic mobility for workers and how they could do... View Details
Keywords: Upward Mobility; Career Advancement; Personal Development and Career; Compensation and Benefits; Employees; Wages; Human Capital; Recruitment
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  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

https://cb.hbsp.harvard.edu/cbmp/product/618024-PDF-ENG Harvard Business School Case 517-115 Predicting Consumer Tastes with Big Data at Gap CEO Art Peck was eliminating his creative directors for The Gap, Old Navy, and Banana Republic... View Details
Keywords: Carmen Nobel
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

employer. It helps screen talent and certifies that it is of high quality. In the United States there is a rich ecosystem of similar business schools that compete and, through the process of competition,... View Details
Keywords: by Martha Lagace
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

industry, based on a compilation of published articles. Describes factors driving industry growth, barriers to adoption, ecosystem roles, and potential business models. Purchase this compilation:... View Details
Keywords: Martha Lagace
  • 18 Feb 2014
  • First Look

First Look: February 18

range of contexts, information costs approach zero. In this chapter, we discuss how sharply reduced information costs enable organizations to engage with communities of developers, professionals, and users for core innovative activities, frequently through... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2013
  • First Look

First Look: March 12

sectors. We focus on the presence of incumbent female-owned businesses and their role in promoting higher subsequent female entrepreneurship relative to male entrepreneurship. We find evidence of agglomeration economies in both sectors,... View Details
Keywords: Sean Silverthorne