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  • December 2018 (Revised March 2021)
  • Background Note

Modern Automation (A): Artificial Intelligence

By: William R. Kerr and James Palano
This primer is meant to be a field guide to the late 2010s' surge in business use of "Artificial Intelligence" (AI), or enterprise software based in machine learning. First, it provides an overview of the key trends—digitization, connectivity, the continuation of... View Details
Keywords: Artificial Intelligence; Digitization; Connectivity; Computing; Future Of Work; Automation; AI and Machine Learning
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  • 24 Aug 2009
  • Research & Ideas

SuperCorp: Values as Guidance System

Many people today are focused on the global economic crisis, but Harvard Business School professor Rosabeth Moss Kanter sees also a global crisis of business. The model of American capitalism that worked so well to raise the fortunes of... View Details
Keywords: by Rosabeth Moss Kanter
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

May–June 2018 Harvard Business Review The Surprising Power of Questions By: Brooks, Alison Wood, and Leslie K. John Abstract—Much of an executive’s workday is spent asking others for information—requesting status updates from a team... View Details
Keywords: Dina Gerdeman
  • 31 Jul 2018
  • First Look

New Research and Ideas, July 31, 2018

and financial technology, the digital health ecosystem is in its nascent stages and has been waiting for a catalyst to seed the system. This National Health Protection Scheme is expected to provide just this impetus for widespread... View Details
Keywords: Dina Gerdeman
  • 2022
  • White Paper

The American Opportunity Index: A Corporate Scorecard of Worker Advancement

By: Matt Sigelman, Joseph Fuller, Nik Dawson and Gad Levanon
The American Opportunity Index: A Corporate Scorecard of Worker Advancement is a new effort to give companies and other stakeholders a set of robust tools that measure how well major employers are doing in fostering economic mobility for workers and how they could do... View Details
Keywords: Upward Mobility; Career Advancement; Personal Development and Career; Compensation and Benefits; Employees; Wages; Human Capital; Recruitment
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  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

Open/User Innovation, and Ecosystems: A Strategic Leadership Perspective By: Altman, Elizabeth J., and Michael Tushman Abstract—Platform, open/user innovation, and ecosystem strategies embrace and enable interactions with external... View Details
Keywords: Sean Silverthorne
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

Safaris find a sustainable growth path that will allow it to profitably expand its business and meet its shareholders’ interests while still achieving its priority purposes of protecting and investing in the View Details
Keywords: Dina Gerdeman
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

prospection. Harvard Business School Case 816-049 CommonAngels Ventures No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/816049-PDF-ENG Harvard Business School Case 817-061... View Details
Keywords: Sean Silverthorne
  • January 2020 (Revised January 2025)
  • Case

Freelancer, Ltd.

By: Christopher Stanton, Karim R. Lakhani, Jennifer L. Hoffman, Jin Hyun Paik and Nina Cohodes
Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500... View Details
Keywords: Freelancers; Platforms; Digital Labor; Labor; Human Resources; Management; Internet and the Web; Growth and Development Strategy; Digital Platforms; Information Industry; Australia; United States; Philippines
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  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift Abstract—In today’s turbulent business environment, customer retention presents a significant challenge for many service... View Details
Keywords: Sean Silverthorne
  • 13 Apr 2021
  • Blog Post

2021 48th Annual H. Naylor Fitzhugh Conference Honors Black Women Leaders

virtual event that included the Black New Venture Competition and Black Tech Masters Series. Lambert went on to recall Fitzhugh’s mentorship during her undergraduate years at Howard University; he encouraged her to apply, attend, and remain at Harvard View Details
  • 08 Apr 2014
  • First Look

First Look: April 8

reasonable but firm deadline no later than twelve months from the start of the interim talks. Download working paper: http://ssrn.com/abstract=2386291   Cases & Course Materials Harvard Business School Case 314-031 StriveTogether:... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55572 Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 14 Introducing Open Platforms and Ecosystems By: Baldwin, Carliss Y. Abstract— The purpose of this... View Details
Keywords: Dina Gerdeman
  • 29 Mar 2016
  • First Look

March 29, 2016

answering one key question: How are leaders successfully managing competitive companies in the 21st century? Today's constantly changing business environment presents challenges and opportunities that are more dynamic and complex than... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2015
  • First Look

First Look: January 27

The Effect of Service Quality and Competition on Demand By: Balasubramanian, Karthik, and David F. Drake Abstract—The use of electronic money transfer through cellular networks ("mobile money") is rapidly increasing in the developing world. The resulting... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

https://cb.hbsp.harvard.edu/cbmp/product/618024-PDF-ENG Harvard Business School Case 517-115 Predicting Consumer Tastes with Big Data at Gap CEO Art Peck was eliminating his creative directors for The Gap, Old Navy, and Banana Republic... View Details
Keywords: Carmen Nobel
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

employer. It helps screen talent and certifies that it is of high quality. In the United States there is a rich ecosystem of similar business schools that compete and, through the process of competition,... View Details
Keywords: by Martha Lagace
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

industry, based on a compilation of published articles. Describes factors driving industry growth, barriers to adoption, ecosystem roles, and potential business models. Purchase this compilation:... View Details
Keywords: Martha Lagace
  • 01 Jun 2022
  • News

Students Ready to Make an Impact

In March, Dean Srikant Datar and HBS staff gathered with winners of the 25th annual New Venture Competition at HBS has long grounded its students in both the theoretical insight and practical experience needed to conceive and launch enterprises that solve challenges... View Details
  • 18 Feb 2014
  • First Look

First Look: February 18

range of contexts, information costs approach zero. In this chapter, we discuss how sharply reduced information costs enable organizations to engage with communities of developers, professionals, and users for core innovative activities, frequently through... View Details
Keywords: Sean Silverthorne