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Show Results For
- All HBS Web
(1,428)
- People (4)
- News (490)
- Research (868)
- Multimedia (2)
- Faculty Publications (63)
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
concessions will be more powerful when your counterpart views your initial demands as serious and reasonable. When it comes to labeling, there are a few rules to follow. First, let it be known that what you have given up (or what you have... View Details
Keywords: by Deepak Malhotra
- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
that the home is generally in good condition, although the seller knows the furnace conks out with some regularity. A month after the buyer takes ownership, the furnace blows. The seller may still stand by the statement that the house was OK. The buyer, however, may... View Details
Keywords: by Dina Gerdeman
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
The transformation took several years. The results speak for themselves. Over the next several years, close to 75 of some of the largest firms in the world signed on with JLL for similar services. None of this would have been possible without a concerted effort on the... View Details
- 02 Jun 2020
- Research & Ideas
Coronavirus Careers: Cloud Kitchens Are Now Serving
names—including virtual kitchens, ghost kitchens, shared kitchens, dark kitchens, and shadow kitchens. “A brick-and-mortar restaurant in New York City costs $1 million to $1.5 million to set up, while a cloud kitchen can get up and... View Details
- Web
Research - Behavioral Finance & Financial Stability
financial reversals in business cycle models. See Pedro’s other research here , Nicola’s other research here , Andrei’s other research here , and Stephen’s other research here . More Info Sizing up Corporate Restructuring in the COVID... View Details
- 22 Jul 2014
- First Look
First Look: July 22
This structure allows bank depositors to remain "sleepy": they do not have to pay attention to transient fluctuations in the mark-to-market value of bank assets. In contrast, shadow banks create safe claims by giving their... View Details
Keywords: Sean Silverthorne
- 29 Aug 2022
- Op-Ed
Income Inequality Is Rising. Are We Even Measuring It Correctly?
these two additional measurements, they may end up with trousers that fit them better. For retailers, the goal is to devise measures that capture the variability in people’s preferences well enough, while minimizing the number of... View Details
- Web
Baker Library / Bloomberg Center | About
building was extensively revitalized and expanded in 2003-2005, primarily with funds donated by generous HBS alumni. Special attention was given to updating and enhancing the building’s traditional functions while designing new spaces... View Details
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
organization with no sense of priorities or impact from process improvements. Consequently, much effort does not show up in tangible results. Companies need a formal process for using strategic objectives to set priorities for where... View Details
Keywords: by Martha Lagace
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
dramatically weakened portfolio of both current and future products. Although much attention has been focused on electric cars, hybrids, and fuel cells, I believe that the key player in the carbon-conscious automobile market of the next... View Details
- Web
Negotiating - Alumni
an offer that is fair, realistic and the basis for a good working relationship between you and your employer. While you should be prepared to discuss compensation at any time, your position will improve if you are able to delay the negotiation. If an interviewer brings... View Details
- 13 Jan 2015
- First Look
First Look: January 13
Online Sales By: Teixeira, Thales S. Abstract—Consumers have become avid media multitaskers, moving seamlessly between their TVs and digital devices. Shorter TV commercials have reduced both the quantity and quality of consumer attention... View Details
Keywords: Sean Silverthorne
- 30 Jun 2015
- First Look
First Look: June 30, 2015
that sales representatives, who were responsible for a large portfolio of imaging products, were not giving enough attention to Ultrasound. He was wondering if change in the size and compensation structure of the sales force would solve... View Details
Keywords: Carmen Nobel
- 29 Mar 2011
- First Look
First Look: March 29
produce products to fill the gap. Compact fluorescent light bulbs, already on the market, seemed the obvious replacement. But light-emitting diodes (LEDs) were attracting attention as a more efficient alternative in lighting, steadily... View Details
Keywords: Sean Silverthorne
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
"Although weather conditions are exogenous and uncontrollable, organizations could assign more clerical work on rainy days than sunny days to tap into the effects of bad weather on productivity, assigning work [on sunny days] that does not require sustained View Details
Keywords: by Carmen Nobel
- 08 Oct 2008
- Research & Ideas
Book Excerpt: A Sense of Urgency
took away dozens of a firm's key customers. The crisis could have been anticipated. But because the management believed that only an unexpected burning platform could help push a complacent organization out of its comfort zone, it didn't pay View Details
Keywords: by John P. Kotter
- 20 Oct 2015
- Blog Post
What to Expect Your First Year at HBS
friends use is “overwhelming”. I agree with this - you can expect your RC year to be very intense both from academic and social perspectives. Firstly, the academic schedule is packed. The discussion group starts every day at 8:00am, so I would wake View Details
- 02 Aug 2022
- Research & Ideas
6 Strategies for Building Socially Responsible—and Profitable—Companies
A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
Keywords: by Lane Lambert
- 07 Jun 2021
- Book
9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'
Others don’t do it very well.” The cruel reality, however, for many social enterprises, up to 50 percent of the CEO’s time can be devoted to securing financial resources. Without the resources, even the most exciting mission will fall... View Details
Keywords: by Danielle Kost
- Web
Cases & Teaching Notes - Institute For Strategy And Competitiveness
Stockholm (A) by Michael E. Porter, Clifford M. Marks and Zachary C. Landman It was the waiting that drew the attention of the Stockholm County Council. In 2008, patients seeking a hip or knee replacement in Stockholm County faced wait... View Details