Bottom Up Attention - Publications - Faculty & Research

30 Jul 2018
Research & Ideas

Why Ethical People Become Unethical Negotiators

that the home is generally in good condition, although the seller knows the furnace conks out with some regularity. A month after the buyer takes ownership, the furnace blows. The seller may still stand by the statement that the house was OK. The buyer, however, may... View Details

Keywords: by Dina Gerdeman

19 Jan 2015
Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

as good as the experts, others show [that] Wikipedia is not accurate at all." Complicating matters, however, many of the topics that we look up in the Britannica—any encyclopedia—aren't factually cut-and-dried. "Most of the topics of... View Details

Keywords: by Michael Blanding; Publishing

Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

Stockholm (A) by Michael E. Porter, Clifford M. Marks and Zachary C. Landman It was the waiting that drew the attention of the Stockholm County Council. In 2008, patients seeking a hip or knee replacement in Stockholm County faced wait... View Details

25 Jan 2010
Research & Ideas

A Macroeconomic View of the Current Economy

If they didn't understand it already, executives and corporate managers have learned one huge lesson over the past couple of years: macroeconomics matters. Interest rates. Exchange rates. Trade deficits. The Gross Domestic Product. Inflation. All of these can affect a... View Details

Keywords: by Sean Silverthorne

29 Mar 2011
First Look

First Look: March 29

produce products to fill the gap. Compact fluorescent light bulbs, already on the market, seemed the obvious replacement. But light-emitting diodes (LEDs) were attracting attention as a more efficient alternative in lighting, steadily... View Details

Keywords: Sean Silverthorne

02 Jun 2020
Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

names—including virtual kitchens, ghost kitchens, shared kitchens, dark kitchens, and shadow kitchens. “A brick-and-mortar restaurant in New York City costs $1 million to $1.5 million to set up, while a cloud kitchen can get up and... View Details

Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

common set of expectations,” one scholarly article observes, “we are ‘under control’ whenever we are in their presence. If we want to be accepted, we try to live up to their expectations.” In companies with strong cultures, norms of... View Details

Keywords: by Ranjay Gulati

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

dramatically weakened portfolio of both current and future products. Although much attention has been focused on electric cars, hybrids, and fuel cells, I believe that the key player in the carbon-conscious automobile market of the next... View Details

Keywords: by Staff; Auto

10 Apr 2014
Research & Ideas

John Kotter’s Plan to Accelerate Your Business

structure driven by the accelerators." Two Is Better A dual operating system is a nod to what Kotter believes is some of the most interesting management thinking of the past few decades, from Michael Porter's "wakeup call telling us that organizations need to pay View Details

Keywords: by Kim Girard

18 Feb 2014
First Look

First Look: February 18

and that they needed to commit themselves to the dual goal of producing benefits for society and their firms' bottom lines-to creating "shared value." But the specific actions they could take to bring about this change were less... View Details

Keywords: Sean Silverthorne

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

justifying my choices by telling myself what a lot of us tell ourselves: that we’re working hard now so we will have more time to be happy later,” she says. “We all need to make better decisions on the margins, so we don’t wake up one day... View Details

Keywords: by Dina Gerdeman

17 Sep 2012
Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

"Although weather conditions are exogenous and uncontrollable, organizations could assign more clerical work on rainy days than sunny days to tap into the effects of bad weather on productivity, assigning work [on sunny days] that does not require sustained View Details

Keywords: by Carmen Nobel

11 Jul 2019
Sharpening Your Skills

Deconstructing 'Customer Experience'

with customers. Fix This! Why is it so Painful to Buy a New Car? Car-buying sends shivers up the backbones of American consumers, so why hasn’t the industry stepped up to create a better experience? Amazon... View Details

Keywords: by Sean Silverthorne; Retail; Service

25 Jul 2013
Research & Ideas

Why Unqualified Candidates Get Hired Anyway

new research paper demonstrates that the fundamental attribution error is so deeply rooted in our decision making that not even highly trained people-evaluators, such as hiring managers and school admissions officers, can defeat its effects. “One of the consequences is... View Details

Keywords: by Anna Secino; Education; Employment

Web

Baker Library / Bloomberg Center | About

building was extensively revitalized and expanded in 2003-2005, primarily with funds donated by generous HBS alumni. Special attention was given to updating and enhancing the building’s traditional functions while designing new spaces... View Details

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

organization with no sense of priorities or impact from process improvements. Consequently, much effort does not show up in tangible results. Companies need a formal process for using strategic objectives to set priorities for where... View Details

Keywords: by Martha Lagace

23 Sep 2008
First Look

First Look: September 23, 2008

has arrived. Thanks to 50 years of research by judgment and decision-making scholars, psychologists have developed a detailed picture of the ways in which human judgment is bounded. This paper argues that the time has come to focus View Details

Keywords: Martha Lagace

01 Sep 2023
News

Global Outposts Expand HBS’s Intellectual Footprint

Since taking over as CEO of Tata Steel in 2013, T. V. Narendran had sought to transform India’s oldest steel manufacturing firm to ready it for a rapidly evolving business world. He instilled financial discipline, acquired new businesses, and launched digital... View Details

Keywords: Jennifer Gillespie

20 Oct 2015
Blog Post

What to Expect Your First Year at HBS

friends use is “overwhelming”. I agree with this - you can expect your RC year to be very intense both from academic and social perspectives. Firstly, the academic schedule is packed. The discussion group starts every day at 8:00am, so I would wake View Details

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

took away dozens of a firm's key customers. The crisis could have been anticipated. But because the management believed that only an unexpected burning platform could help push a complacent organization out of its comfort zone, it didn't pay View Details

Keywords: by John P. Kotter

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