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  • All HBS Web  (5,536)
    • People  (14)
    • News  (1,281)
    • Research  (3,193)
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  • April 2024
  • Case

Managing AI Risks in Consumer Banking

By: Suraj Srinivasan, Satish Tadikonda, Paul Dongha, Manoj Saxena and Radhika Kak
In early 2024, Ruth Jones, head of digital banking at Signa Bank, a (fictitious) European consumer bank, was thinking about how to best incorporate GenAI capabilities to improve efficiencies and create new ways to improve the customer experience. Where were the biggest... View Details
Keywords: Customer Relationship Management; AI and Machine Learning; Risk Management; Opportunities; Customization and Personalization; Banking Industry; Europe
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Srinivasan, Suraj, Satish Tadikonda, Paul Dongha, Manoj Saxena, and Radhika Kak. "Managing AI Risks in Consumer Banking." Harvard Business School Case 124-093, April 2024.
  • March 1983 (Revised January 1984)
  • Teaching Note

Metropolitan National Bank (A) and (B), Teaching Note

By: F. Warren McFarlan
Keywords: Banking Industry
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McFarlan, F. Warren. "Metropolitan National Bank (A) and (B), Teaching Note." Harvard Business School Teaching Note 183-147, March 1983. (Revised January 1984.)
  • 1988
  • Other Unpublished Work

The Relationship Between Banks and Manufacturers: Effects on Investment

By: Timothy A. Luehrman
Keywords: Investment; Banks and Banking; Production; Banking Industry; Banking Industry
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Luehrman, Timothy A. "The Relationship Between Banks and Manufacturers: Effects on Investment." National Research Council, Manufacturing Studies Board, Washington, D.C., September 1988.
  • July 1993 (Revised November 1993)
  • Case

European Bank for Reconstruction and Development: Marketing Strategy for the Debut Bond Offering

By: Jeffrey F. Rayport
The European Bank for Reconstruction and Development, the first supranational financial institution of the post-Cold War era, is planning its debut in the international capital markets through a bond issuance of $500 million. The bank must determine its marketing... View Details
Keywords: Bonds; Marketing Strategy; Capital Markets; Banks and Banking; Banking Industry; Europe
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Rayport, Jeffrey F. "European Bank for Reconstruction and Development: Marketing Strategy for the Debut Bond Offering." Harvard Business School Case 594-005, July 1993. (Revised November 1993.)
  • 2016
  • Working Paper

Financial Regulation in a Quantitative Model of the Modern Banking System

By: Juliane Begenau and Tim Landvoigt
How does the shadow banking system respond to changes in the capital regulation of commercial banks? This paper builds a quantitative general equilibrium model with commercial banks and shadow banks to study the unintended consequences of capital requirements. A key... View Details
Keywords: Capital; Commercial Banking
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Begenau, Juliane, and Tim Landvoigt. "Financial Regulation in a Quantitative Model of the Modern Banking System." Harvard Business School Working Paper, No. 16-140, June 2016. (Revised July 2016.)
  • January 1997
  • Case

World Bank (A1): Rural Development (Revisited)

By: George C. Lodge
Begins with a brief description of the World Bank and its commitment to rural development. Discusses the bank's Northeast rural development program in Brazil, outlining its failure, success, and structural design. The questions raised by the project are left for the... View Details
Keywords: International Finance; Development Economics; Rural Scope; Policy; Problems and Challenges; Government Legislation
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Lodge, George C. "World Bank (A1): Rural Development (Revisited)." Harvard Business School Case 797-090, January 1997.
  • September 2000
  • Article

Regulatory Free Cash Flow and the High Cost of Insurance Company Failures

By: Brian Hall
Keywords: Cash Flow; Cost; Insurance; Failure; Insurance Industry
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Hall, Brian. "Regulatory Free Cash Flow and the High Cost of Insurance Company Failures." Journal of Risk and Insurance 67, no. 3 (September 2000): 415–438.
  • August 2017 (Revised June 2018)
  • Case

Enpara.com: Digital Bank at a Crossroad

By: Sunil Gupta and Eren Kuzucu
In March 2017, Elsa Pekmez Atan (MBA 2004), was wondering about the future of Enpara.com, a digital-only banking platform of QNB Finansbank. Since its launch in October 2012, Enpara had been successful in attracting over 600,000 customers by appealing to digital savvy,... View Details
Keywords: Innovation; Competition; Banks and Banking; Business Model; Product Launch; Competitive Strategy; Integration; Innovation and Invention; Decision Making; Strategy; Emerging Markets; Digital Transformation; Banking Industry; Turkey
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Gupta, Sunil, and Eren Kuzucu. "Enpara.com: Digital Bank at a Crossroad." Harvard Business School Case 518-030, August 2017. (Revised June 2018.)
  • January 1979
  • Article

Branch Banking Strategies

By: J. Pattison and J. Quelch
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Pattison, J., and J. Quelch. "Branch Banking Strategies." Bankers' Magazine (January 1979), 21–24.
  • March 2020
  • Supplement

Anna Banks 1998

By: Anthony J. Mayo and Keith Bender
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Mayo, Anthony J., and Keith Bender. "Anna Banks 1998." Harvard Business School Supplement 420-099, March 2020.
  • April 2016 (Revised January 2017)
  • Case

Bank of Taiwan

By: Dennis Campbell and Dawn H. Lau
Keywords: Taiwan
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Campbell, Dennis, and Dawn H. Lau. "Bank of Taiwan." Harvard Business School Case 116-058, April 2016. (Revised January 2017.)
  • November 1990 (Revised September 1991)
  • Case

First Chicago Corp.: Global Corporate Bank (A)

Presents the human resource challenges associated with First Chicago Corp.'s strategy in the corporate banking market. They want to maintain strong "relationships" with customers, while also developing strong investment banking capabilities. They face three problems:... View Details
Keywords: Organizational Change and Adaptation; Corporate Strategy; Human Resources; Commercial Banking; Banking Industry; United States
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Friedman, Raymond A. "First Chicago Corp.: Global Corporate Bank (A)." Harvard Business School Case 491-058, November 1990. (Revised September 1991.)
  • February 1984 (Revised June 1991)
  • Case

Anchor Savings Bank

By: Dwight B. Crane and Scott P. Mason
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Crane, Dwight B., and Scott P. Mason. "Anchor Savings Bank." Harvard Business School Case 284-051, February 1984. (Revised June 1991.)
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

Editor's Note: As an institution charged with fighting global poverty, the World Bank has found itself on the firing line of late. Critics cite a persistent lack of transparency and failure to include local... View Details
Keywords: by Alnoor Ebrahim
  • 2021
  • Working Paper

Dirty Money: How Banks Influence Financial Crime

By: Joseph Pacelli, Janet Gao, Jan Schneemeier and Yufeng Wu
On September 21st, 2020, a consortium of international journalists leaked nearly 2,500 suspicious activity reports (SAR) obtained from the U.S. Financial Crimes Enforcement Network, exposing nearly $2 trillion of money laundering activity. The event raises important... View Details
Keywords: Financial Institutions; Crime and Corruption; Policy
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Pacelli, Joseph, Janet Gao, Jan Schneemeier, and Yufeng Wu. "Dirty Money: How Banks Influence Financial Crime." Working Paper, July 2021.
  • 1999
  • Working Paper

Managing Money Risk in Antebellum New York: From Chartered Banking to Free Banking and Beyond

By: David A. Moss and Sarah Brennan
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Moss, David A., and Sarah Brennan. "Managing Money Risk in Antebellum New York: From Chartered Banking to Free Banking and Beyond." Harvard Business School Working Paper, No. 00-011, September 1999.
  • March 2024
  • Case

Lemonade Crypto Climate Coalition: Navigating Innovation and Sustainability in Agricultural Insurance

By: Marco Di Maggio
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Di Maggio, Marco. "Lemonade Crypto Climate Coalition: Navigating Innovation and Sustainability in Agricultural Insurance." Harvard Business School Case 224-058, March 2024.
  • March 2011
  • Teaching Note

Shenzhen Development Bank (TN)

By: Li Jin and Yuhai Xuan
Teaching Note for 210020. View Details
Keywords: Partners and Partnerships; Decisions; Investment; Commercial Banking; Growth and Development; Negotiation Deal; Labor and Management Relations; Planning; Banking Industry; Banking Industry; China
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Jin, Li, and Yuhai Xuan. "Shenzhen Development Bank (TN)." Harvard Business School Teaching Note 211-070, March 2011.
  • October 2010 (Revised November 2010)
  • Case

YES BANK: Mainstreaming Development into Indian Banking

By: Michael Chu and Namrata Arora
YES BANK, founded in 2003 and highly successful, has consistently been profitable meeting the Indian government's Priority Sector Lending (PSL) requirements, unlike virtually all other private sector banks, which view PSL activity as a necessary but loss-making part of... View Details
Keywords: Development Economics; Private Equity; Microfinance; Investment; Governing and Advisory Boards; Corporate Social Responsibility and Impact; Environmental Sustainability; Expansion; Banking Industry; India
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Chu, Michael, and Namrata Arora. "YES BANK: Mainstreaming Development into Indian Banking." Harvard Business School Case 311-063, October 2010. (Revised November 2010.)
  • April 2006
  • Article

Competitive Advantage and the Value Network Configuration: Making Decisions at a Swedish Life Insurance Company

By: Øystein D. Fjeldstad and Christian H.M. Ketels
When the Swedish Life Insurers Förenade Liv found themselves in difficulties in a rapidly changing market, their response was to call in the consultants. And one of the consultant's first suggestions was to use the Value Network, not the Value Chain, as a new... View Details
Keywords: Competitive Advantage; Fluctuation; Networks; Management Analysis, Tools, and Techniques; Value; Quality; Decision Making; Market Transactions; Performance Effectiveness; Customers; Insurance Industry; Sweden
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Fjeldstad, Øystein D., and Christian H.M. Ketels. "Competitive Advantage and the Value Network Configuration: Making Decisions at a Swedish Life Insurance Company." Long Range Planning 39, no. 2 (April 2006): 109–131.
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