Publications

12 Mar 2019
First Look

New Research and Ideas, March 12, 2019

time recorded was used to obtain estimates for physician documentation time on both control (no scribe) and intervention (scribe) shifts. Results: Control shifts yielded... View Details

Keywords: Dina Gerdeman

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

new world. Typical approaches used by legacy players such as using technology to improve efficiency, encouraging business units to do digital experiments, or launching independent units to spur innovation have met with limited success.... View Details

Keywords: Dina Gerdeman

September 2021 (Revised December 2021)
Case

STARZPLAY: Shooting for the Stars

By: Elie Ofek, Marco Bertini and Alpana Thapar

In mid-2021, Maaz Sheikh, cofounder and CEO of STARZPLAY, a Dubai-based subscription video on demand (SVOD) provider that catered to the Middle East and North Africa region, was wrestling with how to find the right balance between continued subscriber growth and... View Details

07 Nov 2017
First Look

New Research and Ideas: November 7, 2017

Common Pitfalls So That Your Organization Can Collaborate, Learn, and Innovate By: Leonardi, Paul, and Tsedal Neeley Abstract—Workplaces have adopted internal social... View Details

Keywords: Carmen Nobel

15 May 2018
First Look

New Research and Ideas, May 15, 2018

productive. That’s a missed opportunity. Questioning is a powerful tool for unlocking value in companies: It spurs learning and the exchange of ideas, it fuels innovation and... View Details

Keywords: Dina Gerdeman

December 2022 (Revised January 2023)
Case

Cann: High Hopes for Cannabis Infused Beverages

By: Ayelet Israeli and Anne V. Wilson

Founded in 2018 by Jake Bullock and Luke Anderson, Cann sold “social tonics,” or cannabis-infused beverages. By 2022, the company had several notable celebrity investors and talent partners, had sold over 10 million beverages to consumers, was distributing in six... View Details

01 Sep 2018
News

September 2018 Alumni and Faculty Books

comprehensive playbook for business leaders and people on their way up to give the best presentations of their lives. More often than not, the best intentions and most View Details

16 Oct 2018
First Look

New Research and Ideas, October 16, 2018

DSMC holds as a consistent pattern in a dynamic equilibrium. Given DSMC, clusters of firms making different complementary goods, including open platforms with surrounding ecosystems, can survive and compete effectively against integrated... View Details

Keywords: Dina Gerdeman

01 Feb 1999
News

NYC Conference Brings Entrepreneurs and Angels Together

two hundred young HBS alumni face-to-face with experienced "angels" (backers willing to forgo much of the business involvement and control that traditional venture capitalists typically demand). The sold-out... View Details

30 May 2005
Research & Ideas

Germany’s Pioneering Corporate Managers

Thyssen Sr. could criticize Heinrich as "only a banker," while criticizing Fritz for his "spendthrift" ways and outsized, overindebted investment strategy. Thyssen balanced continuous... View Details

Keywords: by Sean Silverthorne

29 Sep 2015
Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

innovation lives. The legal distinction between the two categories is based on which party has more control over the work relationship. But how is control measured? Where,... View Details

Keywords: by Andrei Hagiu; Transportation; Web Services

April 2000 (Revised March 2002)
Case

Destiny WebSolutions, Inc.

Describes Destiny's use of "pattern language" concepts to structure its business activities. The innovative approach contrasts with a process approach and helps the company balance its needs for scalability with retained agility. View Details

Keywords: Change Management; Business Processes

June 1998 (Revised August 2001)
Case

Wells Fargo Online Financial Services (A)

By: Robert S. Kaplan and Nicole Tempest

Wells Fargo, the industry leader in electronic banking, has implemented a Balanced Scorecard in its online financial services group (OFS) to track and measure performance. The OFS group develops and supports services that allow existing and future banking customers to... View Details

Keywords: Balanced Scorecard; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Performance Evaluation; Finance; Change; Situation or Environment; Measurement and Metrics; Banking Industry; Financial Services Industry

19 Dec 2017
First Look

New Research and Ideas, December 19, 2017

strategic decisions on whether to go deeper (expand to grades 4 and 5) or go broader to more grade 1 to 3 children. They were wrestling with the question of which option would lead to more impact and leave... View Details

Keywords: Carmen Nobel

October 2009
Article

Democratizing Entry: Banking Deregulations, Financing Constraints, and Entrepreneurship

By: William R. Kerr and Ramana Nanda

We examine entrepreneurship and creative destruction following US banking deregulations using Census Bureau data. US banking reforms brought about exceptional growth in both entrepreneurship and business closures. Most of the closures, however, were the new ventures... View Details

Keywords: Entrepreneurship; Governing Rules, Regulations, and Reforms; Market Entry and Exit; Capital Markets; Banks and Banking; Growth and Development; Disruptive Innovation