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  • All HBS Web  (827)
    • News  (205)
    • Research  (427)
    • Events  (4)
    • Multimedia  (7)
  • Faculty Publications  (289)

Show Results For

  • All HBS Web  (827)
    • News  (205)
    • Research  (427)
    • Events  (4)
    • Multimedia  (7)
  • Faculty Publications  (289)
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  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

tried installing video terminals in one of its restaurants to allow patrons to place their own orders. Younger customers loved them, but older people preferred to talk with human attendants. I recently tested an on-line banking system and... View Details
Keywords: by Raymond Burke; Retail
  • 05 Sep 2012
  • First Look

First Look: September 5

  PublicationsPreference Signaling in Matching Markets Authors:Peter A. Coles, Alexey Kushnir, and Muriel Niederle Publication:American Economic Journal: Microeconomics (forthcoming) Abstract Many labor markets share three stylized facts:... View Details
Keywords: Sean Silverthorne
  • 05 Nov 2009
  • Research & Ideas

A Market for Human Cadavers in All but Name?

stringency of the ban on market transactions for organs (Steiner 2009). In essence, many would argue that blood, organs, and cadavers should not be considered goods. That said, the demand for cadavers remains strong, View Details
Keywords: by Michel Anteby; Health
  • 29 Sep 2009
  • First Look

First Look: September 29

find that customer adoption of online banking is associated with (1) substitution primarily from incrementally more costly self-service delivery channels (ATM and voice response unit); (2) augmentation of... View Details
Keywords: Martha Lagace
  • 12 Mar 2006
  • Research & Ideas

Global Poverty Needs a Global Answer

dairy operation in a rural area. It might be augmented and complimented by companies engaged in electric generation, telecommunications, housing, and water purification.... View Details
Keywords: by Cynthia Churchwell
  • 01 Feb 2017
  • What Do You Think?

Is the Next Jobs Crisis Just Ahead?

the perspective. Sandeep offered that one of the key factors to be considered global demographics. “You have an aging population in the West, which when coupled with increased barriers on cross border immigration would result in acceleration of View Details
Keywords: by James Heskett; Service
  • 26 Sep 2024
  • HBS Case

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

sometimes die. AI, AVs, and saving lives With less emotion behind the wheel, Musk and Tesla argue that automation could address real-world safety problems. As the case... View Details
Keywords: by Tom Quinn; Auto; Technology
  • 17 Apr 2012
  • First Look

First Look: April 17

case considers the challenges of entering the fiercely competitive retirement market, introduces students to the large literature on the behavioral biases of individual investors, and asks students to evaluate an innovative new financial... View Details
Keywords: Carmen Nobel
  • 04 Aug 2014
  • Op-Ed

Why Small-Business Lending Is Not Recovering

sheets, use sparse tax returns, and keep inadequate income statements. Community banks have traditionally placed greater emphasis on relationships with borrowers in their underwriting processes, but these relationships are expensive View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

of the application process, automating it and making it digital first. Soon, however, big banks woke up and realized they did not have to cede this market to the disruptors. JP... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

"take it or leave it" proposition. Amazon and eBay don't renegotiate Web services standards with each seller; they simply publish their standards and wait for other companies to adopt them. So far... View Details
Keywords: by Sara Grant
  • 22 May 2012
  • First Look

First Look: May 22

Second, a family of hybrid conflict polices has evolved that feature elements of the split account system long practiced in Japan, augmented by safeguards that serve as partial substitutes for the umbrella prohibition on serving rivals... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2016
  • First Look

August 23, 2016

controller business from the migration of value to software from hardware, the scope expanded radically as the company completed the acquisition of UGS. It was then able to articulate a complete roadmap from computer-aided product inception View Details
Keywords: Sean Silverthorne
  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

create platforms to automate peer-to-peer engagement, and leverage assets by sharing and renting vs. owning. They emphasize experimentation (“fail fast” without career limiting... View Details
Keywords: by James Heskett
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

some of the interest rate risk. In the 1990s a couple of things happened that set the stage for where we are today: There emerged automated underwriting and credit scoring. All of a sudden the world of the... View Details
Keywords: by Martha Lagace; Financial Services
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

another under construction in Scotland, and branches being planned in Sweden and India. Its niche, according to the case, is testing when the cost of establishing automated... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

improve their automated product recommendations. These recommendations are often presented as ''inspired by your browsing history'' or ''recommended for you,'' and help consumers discover new products or... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 10 Mar 2015
  • First Look

First Look: March 10

failed ventures, but also to allow managers of going concerns to divest stores in efforts to enhance performance and to change strategy. The operations literature has examined product liquidation, but retail store liquidation differs... View Details
Keywords: Carmen Nobel
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

or relax. There are also important environmental benefits—no local emissions, flexible power sources, and reduced energy consumption thanks to lightweight vehicles and View Details
Keywords: by Staff; Energy; Utilities
  • 30 May 2018
  • What Do You Think?

Should Intellectual Property be Protected in International Trade?

Summing Up Does IP Ownership Belong in International Trade Deals? Intellectual property (IP) regulation remains an active issue in trade negotiations between the China and the United States. The most straightforward element of the... View Details
Keywords: by James Heskett; Technology
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