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- Faculty Publications (101)
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- All HBS Web (532)
- Faculty Publications (101)
- 13 Jun 2014
- News
The Art of Effecting Change
alma maters (Miami University of Ohio and Vanderbilt University). They've also taken a leadership role at the school, serving on the Board of Dean's Advisors and as cochairs of their 25th Reunion, and as early founding donors of the... View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information... View Details
- 05 Mar 2021
- Blog Post
Intensive Bootcamp Kicked my Entrepreneurship Goals Into Gear
and extremely invested in the idea. I was so thankful to have a team that backed my initial idea and ran with it. Additionally, my team was a great combination of skill sets and backgrounds. I made a point to recruit outside of my section... View Details
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
firms and shareholders. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51128 Harvard Business School Case 418-019 Sensing (and Monetizing) Happiness at Hitachi Inspired by research linking happiness and productivity, Hitachi had View Details
Keywords: Sean Silverthorne
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- 23 Apr 2019
- Blog Post
HBS Shares Their Favorite Books for HR Leaders
Unstuck: A Guide to Discovering Your Next Career Path Getting Unstuck offers leaders tools to manage their own careers, and help their employees move forward. In Getting Unstuck, business psychologist and Senior Fellow and Faculty Advisor... View Details
Keywords: All Industries
- 19 May 2020
- Blog Post
The Aspen Fellowship: MBA Student Launches Program Supporting Black Undergrads
need to succeed in corporate America. Fellows will be paired with advisors who manage the project’s scope, development, and overall direction. At the conclusion of the program, fellows will have spent valuable time implementing their... View Details
- 19 Mar 2013
- First Look
First Look: March 19
http://onlinelibrary.wiley.com/doi/10.1111/nejo.12003/abstract Working PapersInvestment Incentives in Open-Source and Proprietary Two-Sided Platforms Authors:Casadesus-Masanell, Ramon, and Gaston Llanes Abstract We study incentives to View Details
Keywords: Sean Silverthorne
- 09 Mar 2020
- Research & Ideas
Warring Algorithms Could Be Driving Up Consumer Prices
the leading firm would be costly and could lead to both companies charging less, explains MacKay. One surprise finding of the research was that firms with inferior pricing technology also benefit from this arrangement, so investments in... View Details
- 12 Oct 2011
- First Look
First Look: October 12
generally takes one of two approaches. The market timing and catering approach views managerial financing and investment decisions as rational managerial responses to securities mispricing. The managerial biases approach studies the... View Details
Keywords: Sean Silverthorne
- 02 Jul 2024
- Blog Post
Climate Story #19: Nicole Neeman Brady (MBA 2008): The Critical Role of Business in Tackling Water Challenges
business of water.” She serves as an advisor to Climate Story #18 Tom Ferguson’s Burnt Island Ventures and the water accelerator, ImagineH20. She agreed with Tom’s list of water industry investment... View Details
- 27 Oct 2020
- News
HBS Votes
Ballou-Aares told the Financial Times. HBS Professor Michael Porter, an advisor to Leadership Now who also signed the letter, noted that “business leaders need to throw their support [behind] democratic processes at a time when public... View Details
- 10 Dec 2013
- First Look
First Look: December 10
affiliate marketing programs in which merchants oversee thousands of affiliates they have never met. Some merchants hire specialist outside advisors to set and enforce policies for affiliates, while other merchants ask their ordinary... View Details
Keywords: Sean Silverthorne
- 05 Dec 2017
- Research & Ideas
What We've Learned from 101 Entrepreneurs in Emerging Markets
difficulty of maintaining these over time, and as circumstances changed. Salvaj: The mistakes provided opportunities for these pioneers to display their confidence and to project self-assurance. They have been able to withstand shocks and keep View Details
Keywords: by Sean Silverthorne
- 01 Jun 2012
- News
Made in the USA
survey cited specific actions their companies had implemented to remain competitive. The majority had taken steps such as improving worker training, investing in technology, growing exports, and expanding to new markets. Among the... View Details
- 10 Feb 2009
- First Look
First Look: February 10, 2009
process in the event of failure. Download the paper: http://www.hbs.edu/research/pdf/09-087.pdf Cases & Course MaterialsAltoona State Investment Board: December 2008 Harvard Business School Case 809-095 Rod Calhoun, the head of the... View Details
Keywords: Martha Lagace
- 02 Nov 2010
- First Look
First Look: November 2, 2010
Investment Advisor (RIA) industry that seeks to value for its investors through asset diversification and active macro-level investing. The firm implements its proprietary View Details
Keywords: Sean Silverthorne
- 01 Dec 2020
- News
New Releases: Alumni and Faculty Books
develop a personal investment blueprint, design a solid financial plan to help you gain number clarity, hire an advisor who understands you and values your voice at the table, interpret the mumbo jumbo of... View Details
Keywords: Margie Kelley
- 23 Jul 2020
- Blog Post
Why Plume? To Make a Difference in the World
professional background in health tech. He mentioned that the venture capital firm, General Catalyst, he worked for before school had just invested in a trans telehealth company. My jaw must have dropped on the sidewalk. I had thought it... View Details
- 14 Dec 2016
- Blog Post
Career Paths: From Finance to Social Enterprise
roles on the HBS recruiting platform, but most of them required previous experience in either management consulting or investment banking, neither of which I had. While business school can be a conduit to your life’s work, it’s not always... View Details