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Show Results For
- All HBS Web
(616)
- People (1)
- News (153)
- Research (405)
- Events (2)
- Multimedia (10)
- Faculty Publications (260)
- 17 Jan 2025
- News
Tracking Modern Air Travel’s Takeoff
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Frank Lorenzo (MBA 1963) grew up in Rego Park, Queens, the son of Spanish immigrants. As a boy in the 1940s, he would watch the airplanes fly over his backyard and into LaGuardia Airport,... View Details
William A. Patterson
Patterson consolidated four smaller airlines to form United Airlines, and subsequently used United to propel forward many safety initiatives in the airline industry, such as lights for night flying and... View Details
Keywords: Transportation
- Profile
Oliver Bladek
"The airline industry is a fascinating place to work. There's no shortage of problems to solve. But when you do it right, I think you have something truly incredible," he says. Oliver's ambition took two parallel paths. One led... View Details
Jack Frye
In 1935, Frye began to experiment with high-altitude flying, and by 1940, Trans-World Airlines had a fleet of Boeing Stratocruisers built to cruise at high altitude. In 1944, Frye flew from Burbank, California to Washington D.C. in a... View Details
Keywords: Transportation
- 25 Aug 2022
- News
Comfort Zone
industry, most recently as CEO of the Swiss/Chilean company Aport SA. Airlines have since abandoned all aspirations of luxury to focus on reducing operational expenses. It’s the reason we’re seeing a bumper crop of low-cost carriers,... View Details
- 08 Jun 2016
- Blog Post
Meet The Aerospace and Aviation Club
professional insights, personal stories, and advice for students considering entering these fields. During the 2015-2016 academic year, we hosted NASA astronaut Terry Virts, Turkish Airlines CEO Temel Kotil, former Boeing Chairman Jim... View Details
Keywords: Manufacturing
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
in favor of your best customers? Can you use that information? You're not bothered by that? She was trained to handle this service. She was pumped because she had degrees of freedom. She could have rented a limo, written a ticket for another View Details
Keywords: by W. Earl Sasser
Edward E. Carlson
When he assumed the CEO position of United Airlines, Carlson inherited a company that had just produced a record $40 million loss. Despite no prior experience in the airline industry, Carlson embarked on a stringent cost reduction and... View Details
Keywords: Transportation
Thomas E. Braniff
Braniff received his first airmail contract from the federal government in 1934, four years after founding Braniff Airways. In 1952, Braniff acquired Mid-Continent Airlines, which made Braniff Airways the sixth largest airline in the U.S.... View Details
Keywords: Automotive & Aerospace
- 01 Jun 2017
- News
Ask the Expert: On the Fly
(above: photo by Getty Images/Patrick Foto) A mathematics major, Don Carty (MBA 1971) has always seen the airline business as a huge puzzle, with the equation involving inventory and pricing, cruising allocations, weather, and holiday... View Details
Keywords: Julia Hanna
Gordon M. Bethune
When Bethune took over Continental, the company was nearly out of cash, there was conflict between employees and management, and the airline ranked last in customer satisfaction. Bethune initiated a market research campaign to determine... View Details
Keywords: Transportation
Francisco A. Lorenzo
Lorenzo took over the fledgling Texas International Airways in 1972 and through major acquisitions including Continental Airlines, he built it into one of the country’s largest airline carriers. Lorenzo was skillful at managing government... View Details
Keywords: Transportation
- 10 Jul 2000
- Research & Ideas
Privatization and the New European Economy
From France to Italy, Germany to Denmark, chances are good that if you pick a country in Europe, you can match it with its state-owned airline. But as Europe unites, barriers come down, and competition heats up, cross-border mergers have become fair game for View Details
Elmer A. Sperry
A prolific inventor, Sperry was instrumental in creating technological advances in navigation. He invented gyroscopic compasses and stabilizers that became fundamental components for both ships and airplanes. His inventions were adopted by the United States Navy and... View Details
Keywords: Fabricated Goods
- 01 Jun 2007
- News
Delta’s Flight from Bankruptcy
By all accounts, September 11, 2001, was the worst day in the history of the airline industry. But that didn’t stop Jim Whitehurst (MBA ’94), then a partner at The Boston Consulting Group in Atlanta, from joining Delta View Details
- 22 Feb 2022
- News
Action Plan: Portfolio Strategy
Sadiq Gillani (MBA 2006) didn’t set out to build a different kind of career for himself. During his time at HBS, he had a clear, conventional vision of his future. As he told the Portrait Project in 2006, “I am going to devote my life to fixing existing View Details
Donald W. Nyrop
After a distinguished career in law, which led him to the top positions at both the Civil Aeronautics Board and the Federal Aviation Administration, Nyrop joined the ailing Northwest Airlines with hopes of turning it around. Instituting... View Details
Keywords: Transportation
Robert L. Crandall
Crandall is credited with several innovations in the airline industry including introducing the original “Super Saver” fares, launching the first frequent flyer program, and developing the first yield management system for maximizing... View Details
Keywords: Transportation
- 01 Oct 2000
- News
Timothy G. Brier: The Price is Right
As a young man, Tim Brier was so smitten with flying that he used to take dates to watch planes land and take off when he was growing up in Staten Island, New York. It's not surprising, therefore, that he would later embark on a career in the View Details
Keywords: James E. Aisner
- 01 Dec 2009
- News
Faculty Books
Don’t Be Atlas: Get the World off Your Shoulders; Dig Deep for the Root Cause; Get Ready for the Long Haul; Never Waste a Good Crisis; You’re in the Spotlight: Follow True North; and Go on Offense, Focus on Winning Now. Entrepreneurs, Managers, and Leaders: What the... View Details