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Show Results For
- All HBS Web
(999)
- News (313)
- Research (593)
- Multimedia (13)
- Faculty Publications (133)
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
you get to the point that all your time is spent in crisis management.” Cultivating a ‘speak-up culture’ While cultivating good ethics may sound daunting, Nelson says it isn’t complicated. For example, Costco’s code of conduct is based on a few simple values, such as:... View Details
Keywords: by Lane Lambert
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
discovering design principles that can act as building blocks to a great product or service experience. The teaching note outlines three examples, using real stories from students to illustrate each one: Solve problems with empathy and... View Details
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
requirement introduced by the Dodd-Frank Act for fintech lenders might serve the industry well, Di Maggio suggests. The law “forced the banks to actually make sure that the borrowers will be able to repay their loans.” “In the mortgage... View Details
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
manager gets the negative emotion wrong, talking about it is still better than ignoring the emotion completely. The team points to research showing an expectations gap between managers and employees. While managers view emotional support as committing an View Details
Keywords: by Pamela Reynolds
- 01 May 2012
- First Look
First Look: May 1
perspective or philosophical approaches, and used a normative approach by focusing on the question of how people should act when resolving ethical dilemmas. In this paper, we briefly describe the traditional approach to ethics and then... View Details
Keywords: Carmen Nobel
- 28 Mar 2023
- Research & Ideas
The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation
program, which includes access to dedicated regulatory expertise, didn’t impact the safety or efficacy of new drugs. In fact, the policy that gave rise to BTD—the US FDA Safety and Innovation Act of 2012—ultimately sped innovation and... View Details
- Web
HBS Alumni Conference: Accelerating Climate Solutions - Alumni
alliances do, why individual firms/investors would find it difficult to act alone, the management and leadership challenges of running an alliance, and the uncertain legal status of some of the groups. 4:40 p.m. Beyond Business as Usual:... View Details
- 23 Nov 2020
- Research & Ideas
COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down.
on the review site Yelp shut permanently during the pandemic. Don’t be afraid of bankruptcy protection So, what should consumers and policymakers do now as benefits from the CARES Act are running out and a... View Details
Keywords: by Rachel Layne
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
loyalty is still to their silos," Garvin observes. The case encourages students to put themselves in his place. Is Fahey moving too slowly? Does he have the right people in the right positions? Is the new mission—"to inspire people to View Details
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
expand their knowledge or capabilities? A: If you know the exact specific behaviors you want, stretch goals may be just fine. But, if you want employees to engage in other pro-social behaviors (e.g., helping others in the organization) and/or to View Details
Keywords: by Sean Silverthorne
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
reorient based on the new realities. While team launches set the course of a group at the moment it comes together, relaunches act as resets. The COVID-19 pandemic upending routines calls for relaunches to help leaders and team members... View Details
Keywords: by Sean Silverthorne
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
to change your life. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54720 in press Health Care Management Review Innovation Contest: Effect of Perceived Support for Learning on Participation By: Jung, Olivia S., Andrea... View Details
Keywords: Dina Gerdeman
- 09 Jun 2024
- Blog Post
The EC Formula: MBA Class of 2024 Looks Back
because I wanted to learn the business side of health care, and ultimately contribute to making high quality health care technology more affordable to underserved communities. What advice would you give to... View Details
- 17 Dec 2014
- Research & Ideas
How Our Brain Determines if the Product is Worth the Price
interested in the medial prefrontal cortex (the area in the brain that deals with estimating decision value) and the nucleus accumbens (an area that's been called the pleasure center, and whose activity is correlated with whether a product is viscerally desirable).... View Details
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
large crowds. Have the changes in the underlying behaviors affecting many industries become so ingrained in employees, consumers, and everyday life that they will not revert to what they were before? The evidence is mixed. One can argue that the basics of human... View Details
Keywords: by James Heskett
- Web
Investing in Emerging Industries | Baker Library | Bloomberg Center | Harvard Business School
“[requiring] the most exhaustive investigation, careful thought, and conservatively weighted appraisals.” [10] Lehman Brothers also created an investment advisory service for wealthy individuals and families. During the Great Depression... View Details
- Portrait Project
Neda Navab
grandmother Rose acted out in defiance. She would regularly go to sleep early, leaving only a cold dinner to greet my grandfather Ali after his long day of labor on an Iranian cotton plantation. On their first anniversary, Rose awoke to... View Details
- 15 Jun 2021
- News
Keeping Hourly Workers Focused on the Stock, Not the Clock
constant tension between employees and management. “We lived through a lot of strikes,” Stavros says. One of the changes the union was advocating for was profit sharing with hourly employees. “Can you believe I have no incentive to care... View Details
- 28 Jun 2021
- Blog Post
7 Things HBS Taught Me the Last 2 Years
care about who you are without any transactional expectations. Even if it’s just a coffee or a meal over the two years, it makes a difference that someone has taken the time to share their story, and in turn learn yours. These genuine... View Details
- 17 Jan 2011
- Research & Ideas
Being the Boss
that it's really an impoverished method of communication. You can't act like it's face-to-face communication when it isn't. We all know, because we've experienced it, how fast conflict can escalate with e-mail because the nonverbals are... View Details
Keywords: by Carmen Nobel