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Show Results For
- All HBS Web
(1,215)
- People (9)
- News (405)
- Research (397)
- Events (1)
- Multimedia (9)
- Faculty Publications (45)
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- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
of a large incumbent organization, with high personnel costs, crippling bureaucracy, lack of customer-centricity, a dull brand, and eroding profitability. Tsamaz was taking over the reins at a time of deep economic crisis in Greece, which... View Details
Keywords: Dina Gerdeman
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
they seek advice from others. However, increasingly companies that operate in high-anxiety settings (like financial services, health care, and education) are deploying self-service technologies (SSTs), through which anxious customers... View Details
Keywords: Sean Silverthorne
- 29 Jan 2008
- First Look
First Look: January 29, 2008
professionals from more than 30 PSFs have yielded four principles for firms to heed as they rediscover this lost art. First, mentoring is personal. Rather than relying on standardized programs, mentors must frequently—and fairly—provide authentic View Details
Keywords: Martha Lagace
- 07 Feb 2017
- First Look
First Look at New Research: February 7
once a very secretive industry, to take increasingly public stances on the risk of human-induced climate change and the need to take urgent action to contain it. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 05 Feb 2013
- First Look
First Look: Feb. 5
of one-off contributions, constant mentoring and co-authorship with younger colleagues, distillation of advice into accessible and memorable forms, and investment in an institutional legacy. Beyond these aspects, which I elaborated in a... View Details
Keywords: Sean Silverthorne
- 31 Jul 2012
- First Look
First Look: July 31
improvement in operating performance aggravates the impact of internal disruptions but not external disruptions. By taking advantage of an exogenous policy shock regarding corporate disclosure rules, we also find that managers show... View Details
Keywords: Carmen Nobel
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
run we've got to have a system that substantially readdresses leverage, transparency, and liquidity. "It will be in fact a whole new ballgame that takes many years to play out. It will be years before we figure out where the crucial... View Details
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
"I can attest that when huge initiatives come along, whatever 'seems impossible' soon becomes a fact of life. To say, 'I need to do a study first' is not a [wise] response." Advice For The Us Cio Asked by Lakhani how Data.gov... View Details
- 30 Apr 2007
- Research & Ideas
All Eyes on Slovakia’s Flat Tax
experiences with the flat tax. He also gave advice on what he believed the flat tax should be linked with (privatization and access to a free trade area) in order to turn the economy around and make it grow. Jensen: Former Finance... View Details
Keywords: by Martha Lagace
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
started FairMarket three years ago. My take on where the market was heading three years ago was similar to Glen's: that dynamic pricing was going to be a significant market opportunity where buyers and sellers could come together and... View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
stock repurchases to net income is misleading and ignores two important factors: first, focusing on dividends and buybacks ignores the substantial (direct and indirect) equity issuances firms engage in; second, net income is a poor metric of income potentially... View Details
Keywords: Sean Silverthorne
- 14 Nov 2006
- First Look
First Look: November 14, 2006
components—culture, systems and structures, resources, and mechanisms for managing stakeholders and the external environment—reinforce one another and support the implementation of the strategy across schools. When Perspective Taking... View Details
Keywords: Sean Silverthorne
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
level. The paper outlines key elements of the competitiveness framework and discusses how it relates to the idea of structural transformation. What emerges are significant similarities between the two approaches: They both take a granular... View Details
Keywords: Sean Silverthorne
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