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- All HBS Web
(238)
- News (58)
- Research (110)
- Multimedia (1)
- Faculty Publications (26)
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- April 2019 (Revised January 2025)
- Case
Clear Link Technologies, LLC: Driving Sales with Peer Effects
By: Christopher Stanton, Richard Saouma and Olivia Hull
The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details
Keywords: Talent and Talent Management; Interactive Communication; Experience and Expertise; Decision Making; Training; Design; Compensation and Benefits; Knowledge Acquisition; Knowledge Sharing; Human Capital; Working Conditions; Measurement and Metrics; Outcome or Result; Performance; Performance Improvement; Research; Sales; Salesforce Management; Motivation and Incentives; Telecommunications Industry; Utah; United States
Stanton, Christopher, Richard Saouma, and Olivia Hull. "Clear Link Technologies, LLC: Driving Sales with Peer Effects." Harvard Business School Case 819-072, April 2019. (Revised January 2025.)
- September–October 1998
- Article
How to Kill Creativity
By: T. M. Amabile
The article addresses the topic of business creativity, its benefits, and how managers can inspire it. The author's research shows that it is possible to develop the best of both worlds: organizations in which business imperatives are attended to and creativity... View Details
Keywords: Creativity; Situation or Environment; Motivation and Incentives; Organizational Culture; Management Practices and Processes
Amabile, T. M. "How to Kill Creativity." Harvard Business Review 76, no. 5 (September–October 1998): 76–87.
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
enterprises as well. In this e-mail interview, Edmondson and Detert discuss their research and how managers can create environments that encourage and support "upward voice." Their paper is called "Latent Voice Episodes:... View Details
Keywords: by Sarah Jane Gilbert
- 16 Jun 2021
- Interview
Harvard Business School: How to Build Fearless Organizations
By: Amy C. Edmondson and Ron Lovett
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and... View Details
"Harvard Business School: How to Build Fearless Organizations." No. 51. Scaling Culture (podcast), June 16, 2021.
- 20 Sep 2006
- Research & Ideas
The Power of Ordinary Practices
Teresa M. Amabile's research centers on how the work environment can influence the motivation, creativity, and performance of individuals and teams. A recent study focused on the influence of team leaders on these factors. Professor... View Details
Keywords: Re: Teresa M. Amabile
- 31 May 2016
- First Look
May 31, 2016
for persons 6 months of age and older, but less than half of U.S. adults get vaccinated. Many employers offer employees free influenza vaccinations at workplace clinics, but even then take-up is low. Objective: To determine whether... View Details
Keywords: Sean Silverthorne
- 2009
- Chapter
Evaluating the Impact of SA8000 Certification
By: Michael J. Hiscox, Claire Schwartz and Michael W. Toffel
SA 8000, along with other types of certification standards and corporate codes of conduct, represents a new form of private governance of working conditions, initiated and implemented by companies, labor unions, and non-governmental activist groups. Whether these codes... View Details
Hiscox, Michael J., Claire Schwartz, and Michael W. Toffel. "Evaluating the Impact of SA8000 Certification." In Social Accountability 8000: The First Decade -- Implementation, Influence, and Impact, edited by Deborah Leipziger. Greenleaf Publishing, 2009.
- 23 May 2000
- Research & Ideas
Minding the Muse: The Impact of Downsizing on Corporate Creativity
vital weapon in the competitive arsenal of most organizations, may be seriously handicapped by the very action intended to increase a company's competitive position. Amabile has been studying creativity in the workplace for some 25 years.... View Details
Keywords: by Peter K. Jacobs
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
the current review integrates multiple streams of research relevant to brokerage and brokering—including those on structural holes, organizational innovation, boundary spanning, social and political skill, workplace gossip, third-party... View Details
Keywords: Dina Gerdeman
- 15 Aug 2013
- Working Paper Summaries
Competition and Social Identity in the Workplace: Evidence from a Chinese Textile Firm
Keywords: by Takao Kato & Pian Shu
- 04 Aug 2008
- Research & Ideas
How Female Stars Succeed in New Jobs
environment more seriously yet rely on it less than male stars do. They look for a firm that will allow them to keep building their successful franchises their own way." Groysberg brings us up to date on his study of the career... View Details
- 08 Aug 2023
- Research & Ideas
Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions
evaluate their work environments, says Harvard Business School Assistant Professor Letian Zhang, because these softer measures of workplace quality matter to employees—in some cases, even more than pay. “When we think about racial gaps in... View Details
Keywords: by Michael Blanding
- 14 Jun 2023
- Research & Ideas
Four Steps to Building the Psychological Safety That High-Performing Teams Need
frontline hospitality workers in Turkey showed a direct effect on performance from a psychologically safe environment that encourages workers to learn from their errors. Another study found that a psychologically safe View Details
Keywords: by Kara Baskin
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
offshore platforms as the organizational environment for your research? A: We selected this setting because we knew it to be one where the work is hazardous and the workforce largely male—and, in these respects, similar to the View Details
- 26 Apr 2024
- HBS Case
Deion Sanders' Prime Lessons for Leading a Team to Victory
communicates and the unapologetic way he holds people accountable,” Gibson says. “He tells people what he wants. They communicate back to him what they heard. Then he maneuvers about the environment and observes if what he said is... View Details
- 21 Nov 2023
- Research & Ideas
Employee Negativity Is Like Wildfire. Manage It Before It Spreads.
down the road. In a workplace setting, a leader might explain a dip in sales as a function of the natural ebb and flow of the market to ease people’s worries. In the example of interpersonal aggression in the workplace, reconstruing might... View Details
Keywords: by Kristen Senz
- 23 Jun 2023
- HBS Case
This Company Lets Employees Take Charge—Even with Life and Death Decisions
comparable organizations, with absenteeism, turnover, and overhead up to two-thirds lower. “We know that workplace disengagement is a big problem these days. We also know from research that when employees feel empowered, they report being... View Details
- 12 Aug 2014
- First Look
First Look: August 12
offer prevention-focused education, rewards for healthy behavior, and workplace environments that encouraged healthy employee behavior. By 2015, 90% of J&J's 128,000 employees would participate in... View Details
Keywords: Sean Silverthorne
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
workplaces recognize this fact and create a psychologically safe space for people to speak up about failures, she says. In her book, Edmondson introduces Jen Heemstra, a chemistry professor at Emory University who was profoundly shaped by... View Details
Keywords: by Michael Blanding
- 03 May 2024
- Research & Ideas
How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact
COVID-19 pandemic. Four years after the pandemic sent workplaces into lockdown, organizations continue to weigh the benefits of collaboration from time together against the focus gained remotely. “The reality today is, we are unlikely to... View Details
Keywords: by Ben Rand