Publications

December 1998
Case

Retail Financial Services in 1998: Travelers

By: Stephen P. Bradley and Takia Mahmood

Provides an overview of Travelers Group's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the... View Details

Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry

September 2010 (Revised December 2011)
Case

WildChina: Taking the Road Less Traveled

By: Mukti Khaire, Daniel Isenberg, Victoria Song and Shirley Spence

This case deals with supplier difficulties faced by WildChina—a travel service provider in China. WildChina is a classic case of a company that is trying to bring a local, within-country product to a market outside the country (in this case, travelers to China from... View Details

Keywords: Business Model; Business Startups; Customer Focus and Relationships; Local Range; Globalized Markets and Industries; Supply Chain Management; Conflict Management; Travel Industry; China

26 Aug 2015
Video

FIELD 2 Travel Clinic Video

February 1982 (Revised March 1984)
Case

Travelers Investment Management Co.

By: David E. Bell

Keywords: Investment Portfolio; Management; Risk Management; Financial Services Industry

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01 Sep 2024
News

The Road Less Traveled

impacts.” Private micromobility nicely complements other lighter-footprint travel options, such as on-demand sharing services and public transportation, Dediu says. While sharing business models have encountered bumps across the United... View Details

Keywords: Janine White; illustrations by WACSO; Transit and Ground Passenger Transportation; Transportation

June 1984
Case

Jet Age Travel (Condensed)

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01 Sep 2005
News

Have Ideas, Will Travel

With a growing body of knowledge supported by its global research centers, the School last May conducted its first research symposium abroad, hosting an all-day event in Rio de Janeiro for a select group of 45 Latin American business leaders and academics. “We wanted... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

07 Mar 2011
News

Adventure Travel in China

Keywords: Accommodation; Hospitality

February 2008 (Revised August 2012)
Background Note

Note on Medical Travel

By: Regina E. Herzlinger and Sara Green

Background notes for MedVal and Fortis case studies. View Details

Keywords: Cost; Health Care and Treatment; Cross-Cultural and Cross-Border Issues; Health Industry; Tourism Industry; India

April 1977 (Revised February 1983)
Case

Garber Travel Service, Inc.

By: James L. Heskett

Keywords: Tourism Industry

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September 2000
Teaching Note

Casto Travel TN

By: Thomas J. DeLong and Susan Harmeling

Teaching Note for (9-899-120). View Details

Keywords: Entrepreneurship; Service Operations; Management

04 May 2023
Blog Post

Why Business Travel Still Matters in a Zoom World

Nonstop flights generally make traveling more pleasant—but can they lead to innovation, too, especially in the global context? Research suggests that they can, with important takeaways for managers reinstating business View Details

Keywords: All Industries

Web

4.1 Student Travel | MBA

4.1 Student Travel Students are expected to review the Harvard University Graduate & Professional Student International Travel Policy for information on the Harvard-wide policy on student travel. The Harvard... View Details

16 Mar 2023
Research & Ideas

Why Business Travel Still Matters in a Zoom World

Nonstop flights generally make traveling more pleasant—but can they lead to innovation, too, especially in the global context? Research suggests that they can, with important takeaways for managers reinstating business View Details

Keywords: by Kara Baskin; Air Transportation

25 Jul 2017
News

Travel Podcasts for Summer Trips

01 Dec 2006
News

Entrepreneurial Unit Travels to China

success, ten faculty members from the School’s Entrepreneurial Management Unit traveled there last summer for a six-day, three-city series of meetings with dozens of business leaders, educators, and government officials. “The goals of the... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

November 2008
Supplement

Travel Centers of America (CW)

By: Robin Greenwood and James Quinn

Keywords: Travel Industry; Travel Industry; Travel Industry

September 2013
Exercise

An Exercise in Designing a Travel Coffee Mug

By: Elie Ofek and Michael Norris

In recent years design has emerged as a critical factor in the success of many new products. This case exercise provides a hands-on way to experience the design process and offers a structured approach for incorporating key considerations that can aid in effective... View Details

Keywords: New Product Development; Innovation; Market Research; Competitive Positioning; Design; Product Development; Consumer Products Industry