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- All HBS Web
(118)
- News (47)
- Research (47)
- Events (1)
- Multimedia (1)
- Faculty Publications (17)
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- March 2025
- Case
Sarojini Naidu: Courage of the Nightingale
By: Ranjay Gulati, Malini Sen and Anjali Raina
Indian poet and freedom fighter and mother of four, Sarojini (Chattopadhyay) Naidu, could not hold back. As the protestors marched ahead without retaliating against the police’s blows, she stepped forward to join them. A British officer approached Naidu and touched her... View Details
- 23 May 2005
- Research & Ideas
What Could Bring Globalization Down?
We tend to think of the forces of globalization as a permanent part of the landscape—but then perhaps they were thinking that way too in 1914, when a number of factors from an over-extended superpower to a rise in terrorism ushered in the... View Details
Keywords: by Cynthia Churchwell
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
(institutionalizing new systems and behaviors toward a new identity). In May 2002, Mueller issued a list of the FBI’s new top 10 priorities. No. 1: protect the United States from terrorist attack. For terrorism cases, he nixed the... View Details
Keywords: by Carmen Nobel
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
when you don’t. A Good Place to Start Terror at the TajUnder terrorist attack, employees of the Taj Mahal Palace and Tower bravely stayed at their posts to help guests. A multimedia case study looks at the hotel's customer-centered... View Details
- 05 Feb 2014
- Research & Ideas
Can Putin Score Olympic Gold?
network will have to spend time familiarizing viewers with its geography and culture. Early impressions, meanwhile, have been overshadowed by fears of terrorism and the anti-gay backlash. If NBC is going to be successful, it may depend on... View Details
- 03 Aug 2016
- Research & Ideas
Ominous Background Music Is Bad for Sharks
Sharks have been stigmatized on screen for decades, from the 1975 movie Jaws, in which a gigantic great white shark terrorizes a resort island off the coast of Massachusetts, to the 2013 movie Sharknado, in which the eponymous spout of... View Details
- 22 Jun 2011
- Sharpening Your Skills
Sharpening Your Skills: Motivation
Thomas Steenburgh and Doug J. Chung and K. Sudhir of the Yale School of Management. Can Companies Inspire Heroism In Employees? HBS Cases: Terror at the Taj Under terrorist attack, employees of the Taj Mahal Palace and Tower bravely... View Details
Keywords: Re: Multiple Faculty
- 28 Oct 2001
- What Do You Think?
What Can We Expect in the Other War?
dealing with the personal concerns of employees? Will more attention have to be given to "community building?" Will, in fact, the war on terrorism prompt managers to engage in behaviors necessary for success in the war for... View Details
Keywords: by James Heskett
- 21 Feb 2007
- Op-Ed
What a U.N. Partnership with Big Business Could Accomplish
reduce poverty within their borders. Several years ago, world leaders gathered in Monterrey, Mexico, and gave poverty reduction top priority. They committed themselves to halve the number of people living on less than $1 a day by 2015. They realized that poverty is the... View Details
Keywords: by George C. Lodge & Craig Wilson
- 07 Apr 2003
- What Do You Think?
Should Global Business Initiatives Be Devalued?
perceive to be a fundamental shift in U.S. foreign policy to appropriate worldwide responses to such things as terrorism and twenty-first-century plagues. Based on an unscientific sample, is it my imagination or is it possible that a more... View Details
Keywords: by James Heskett
- 06 Apr 2016
- What Do You Think?
As Tim Cook, How Would You Tackle Apple's Next Challenge?
Summing Up--Is Product Security A Potential Distraction for Apple’s Leadership? The saga of Apple’s stand-off with the United States government over the Company’s refusal to assist the FBI in hacking its own iPhone product to aid in a domestic View Details
- 17 Sep 2001
- What Do You Think?
What Is “Business as Usual” After September 11?
terrorism over freedom? Perhaps more relevant for this column, at a commercial level, what are the implications of a possible loss of certain freedoms, its impact on free enterprise, and its effect on global enterprise? How great are the... View Details
Keywords: by James Heskett
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
joined this train of thought as he commented, “A new economy has not arrived, if we define it as one that will sustain humanity on the planet for eternity ” The reasons it has not arrived are many, he continued. “(Unsustainable) global population View Details
Keywords: by James Heskett
- 02 Feb 2002
- What Do You Think?
Will the Societal Effects of Enron Exceed Those of September 11?
terrorism tends to rally folks to patriotism, corruption does just the opposite, and that damage is severe and incalculable...a meltdown of confidence in our system is potentially far more devastating." (Mark Montgomery); "The... View Details
Keywords: by James Heskett
- 07 Jun 2016
- First Look
June 7, 2016
Apple and government authorities from accessing data stored on the device. Law enforcement officials warned that the encryption hindered investigations for criminal cases and international terrorism and called on Apple to build a... View Details
Keywords: Sean Silverthorne
- 24 Feb 2015
- First Look
First Look: February 24
incident response to the terror attack. This abridged version of their final report focuses on the lessons learnt. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 12 Mar 2007
- Research & Ideas
The New Real Estate
months. The boom may end when interest rates rise from a falling dollar or if there is a surge of commercial overbuilding around the country. A political or terror event could bring things to a halt. Most likely, it will be something... View Details
- 27 Dec 2015
- Research & Ideas
The Most Popular Stories and Research Papers of 2015
boil under the wealth gap heat up or cool down? Will the climate change accord catalyze investment in alternative energy? What impact will international terrorism have on business? Please add your comments below. 10 Most Popular Articles... View Details
- 28 Feb 2005
- Research & Ideas
How to Harness Auction Fever
organizations diagnose and solve the various types of trust problems that they face internally and externally. I also study issues related to international and ethno-political conflict (e.g., the effects of terrorism on the prospects of... View Details
- 12 Aug 2002
- Op-Ed
Using Big Business to Fight Poverty
standards. Today, however, a new determination has emerged to deal with what one UN panel has called the "pre-eminent moral and humanitarian challenge of our age." This new resolve may be motivated partly by compassion. But it also reflects a growing... View Details
Keywords: by George C. Lodge