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  • 14 May 2007
  • Research & Ideas

The Key to Managing Stars? Think Team

bankers, programmers, creatives, and general managers often leave with a team of colleagues to join a competitor. This phenomenon is called a lift out. It is observed in industries as diverse as medicine,... View Details
Keywords: by Martha Lagace
  • January 2003 (Revised May 2003)
  • Case

VendQuest (B): Building the Management Team

By: Dwight B. Crane and David Foster
Supplements the (A) case. View Details
Keywords: Construction Industry
Related
  • 17 Sep 2012
  • News

How to Manage a Diverse and Dispersed Team

  • 17 May 2022
  • News

3 Strategies for Managing an Understaffed Team

  • November 2012 (Revised July 2014)
  • Case

Doing Deals and Leading Teams at XAF Partners

By: Boris Groysberg and Kerry Herman
Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging market-focused private equity arm of a large European bank, had grown steadily over the last decade, establishing... View Details
Keywords: Professional Service Firms; Leading Teams; Producing Managers; Delegation; Giving And Receiving Feedback; Managing Performance; Leadership; Work-Life Balance; Managerial Roles; Talent and Talent Management; Service Operations; Time Management; Performance; Financial Services Industry; Asia
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  • December 1, 2021
  • Article

Do You Know How Your Teams Get Work Done?

By: Rohan Narayana Murty, Rajath B. Das, Scott Duke Kominers, Arjun Narayan, Suraj Srinivasan, Tarun Khanna and Kartik Hosanagar
In a research study at four Fortune 500 companies, when managers were asked about their teams’ work, on average they either did not know or could not remember 60% of the work their teams do. This is a major problem because it can lead to unrealistic digital... View Details
Keywords: Leading Teams; Work Recall Gap; Machine Learning; Algorithms; Groups and Teams; Management; Technological Innovation
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  • March 2021
  • Article

Provider Teams Outperform Solo Providers in Managing Chronic Diseases and Could Improve the Value of Care

By: Maximilian J. Pany, Lucy Chen, Bethany Sheridan and Robert S. Huckman
Scope-of-practice regulations, including prescribing limits and supervision requirements, may influence the propensity of providers to form care teams. Therefore, policy makers need to understand the effect of both team-based care and provider type on clinical... View Details
Keywords: Disease Management; Team-based Care; Health Care and Treatment; Groups and Teams; Performance
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  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

novel.” When it comes to building good rapport, the gender makeup of managers and their teams matters, Tamayo’s research shows. Overall, cisgender men manage other men well,... View Details
Keywords: by Kara Baskin; Food & Beverage
  • Research Summary

Bringing Worlds Together: Cultural Brokerage in Multicultural Teams (Dissertation)

Multicultural teams are becoming increasingly prevlaent and crucial for organizational success, yet they face many challenges that stem from their cultural differences. How can multicultural teams mitigate the risks of working across... View Details
Keywords: Cultural Brokerage; Multicultural Teams; Cross-cultural Collaboration; Creativity
  • February 2014 (Revised January 2024)
  • Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino
Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details
Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India
Related

    Teaming

    New breakthrough thinking in organizational learning, leadership, and change

    Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges... View Details

    • Sep 26 2018
    • Testimonial

    Making Sales Team Management A Strategic Priority

    • November 2009 (Revised December 2009)
    • Case

    RL Wolfe: Implementing Self-Directed Teams

    By: David A. Garvin and Elizabeth Collins
    Key topics include team design, team management, job design, employee empowerment, implementing change, and high performance workforces. In 2004, John Amasi, the director of production for a manufacturer of plastic pipe, introduced the concept of self-directed teams... View Details
    Keywords: Work Force Management; Employee Empowerment; Motivation; Motivation and Incentives; Leading Change; Employee Relationship Management; Performance Productivity; Groups and Teams; Labor Unions; Labor and Management Relations; Manufacturing Industry; Texas
    Related
    • February 2003
    • Background Note

    Leading Teams

    By: Jeffrey T. Polzer
    This note which describes the architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to harnessing the key resources teams... View Details
    Keywords: Communication; Decision Making; Leadership; Managerial Roles; Performance Effectiveness; Groups and Teams
    Related
    • 12 PM – 1 PM EDT, 13 Apr 2017
    • Webinars: Career

    How to Successfully Manage Change for Leaders, Teams & Organizations

    Are you or your team facing a change or professional transition? Listen to Dr. Michael Watkins share his latest research findings on the challenges and solutions of professional transitionsfor leaders, teams, and entire organizations. When leaders take new roles, they... View Details
    • September 13, 2021
    • Article

    Managing Through Crunch Time—Without Burning Out Your Team

    By: Flavio Serapiao, Andrew Hill and Boris Groysberg
    Crunch times—the long, stressful hours of work that are often required in the final weeks before a new product launch—can have an inordinate impact on the success of businesses and they’re powerful shapers of organizational culture. Effective leaders understand that... View Details
    Keywords: Leadership; Situation or Environment; Management Skills
    Related
    • June 2003
    • Article

    A Dynamic Model of Top Management Team Effectiveness: Managing Unstructured Task Streams

    By: A. Edmondson, Michael A. Roberto and Michael Watkins
    Keywords: Management; Groups and Teams; Performance Effectiveness
    Related
    • Article

    From Orientation to Behavior: The Interplay Between Learning Orientation, Open-mindedness, and Psychological Safety in Team Learning

    By: Jean-François Harvey, Kevin J. Johnson, Kathryn S. Roloff and Amy C. Edmondson
    Do teams with motivation to learn actually engage in the behaviors that produce learning? Though team learning orientation has been found to be positively related to team learning, we know little about how and when it actually fosters team learning. It is obviously not... View Details
    Keywords: Emergent States; Goal Orientation; Open-mindedness; Psychological Safety; Team Learning; Teams; Groups and Teams; Learning; Goals and Objectives
    Related
    • 2002
    • Working Paper

    A Dynamic Model of Top Management Team Effectiveness: Managing Unstructured Task Streams

    By: Amy C. Edmondson, Michael A. Roberto and Michael Watkins
    Related
    • 04 Jan 2022
    • News

    How Corporate Intelligence Teams Help Businesses Manage Risk