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  • All HBS Web  (1,497)
    • People  (10)
    • News  (412)
    • Research  (852)
    • Events  (6)
    • Multimedia  (15)
  • Faculty Publications  (484)
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  • 22 Feb 2011
  • News

Harvard B-School's Social Media Wizard

  • Research Summary

Social media and user-generated content

In this project, Professor Piskorski, jointly with Andreea Gorbatai, examines inherent trade-offs in provision of user-generated content, using Wikipedia as a research setting. In Wikipedia, every user has the right to add material to an article, but with no... View Details

  • June 2023 (Revised July 2023)
  • Case

Social Media Background Screening at Fama Technologies

By: Joseph Pacelli, Jillian Grennan and Alexis Lefort
Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture fit. The case opens with Ben Mones, founder and CEO, looking to secure funding from venture firms. He is running... View Details
Keywords: Human Resources; Recruitment; Retention; Selection and Staffing; Organizational Culture; Talent and Talent Management; AI and Machine Learning; Social Media; Venture Capital; Entrepreneurship; United States
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Pacelli, Joseph, Jillian Grennan, and Alexis Lefort. "Social Media Background Screening at Fama Technologies." Harvard Business School Case 123-010, June 2023. (Revised July 2023.)

    Podcast Interview on Emotions and Social Media

    Eric chats with Amit Goldenberg, Assistant Professor of Business Administration at Harvard Business School. Amit studies emotions in social interactions, for example in political contexts and on social media. He was a journalist and author before becoming an... View Details

    • 02 Jun 2014
    • News

    Secrets to a Successful Social Media Strategy

    • May 2024
    • Supplement

    GameStop: Social Media Finds a Cheat Code (B)

    By: Joseph Pacelli and Sarah Mehta
    This case accompanies “GameStop: Social Media Finds a Cheat Code (A),” no. 124-005. It provides an update on pertinent events from 2021 to 2023. View Details
    Keywords: Finance; Markets; Value; Financial Services Industry; Video Game Industry; United States
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    Pacelli, Joseph, and Sarah Mehta. "GameStop: Social Media Finds a Cheat Code (B)." Harvard Business School Supplement 124-042, May 2024.
    • 06 May 2016
    • Blog Post

    Make Social Media Work For You Abroad

    acquaintances. This vast network can be located all over the world, but social media has the potential to bring everyone together and help you in your international search. It’s a lot easier today to find... View Details
    • Research Summary

    Branding in Digital and Social Media

    By: Jill J. Avery
    This very contemporary line of research explores the rapidly changing digital world, and investigates how emerging technologies are creating a new consumer culture in which consumers expect to be partners in the co-creation of brands.  The work explores the branding... View Details
    • 20 Jul 2023
    • News

    Collective Emotions and Social Media

    • 03 Jan 2022
    • News

    Pushing Social Media Platforms to Self-Regulate

    • 26 Jul 2010
    • News

    B-Schools All A-Twitter Over Social Media

    • 19 Jun 2012
    • News

    Keeping Social Media in Their Place

    • April 2021
    • Teaching Note

    Social Media War 2021: Snap vs. Facebook vs. TikTok

    By: David B. Yoffie and Daniel Fisher
    This teaching note provides analysis and a teaching plan for the Social Media War 2021: Snap vs. Facebook vs. TikTok case. View Details
    Keywords: Strategy Development; Competitor Analysis; Strategy; Network Effects; Competitive Strategy; Decision Choices and Conditions; Social Media
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    Yoffie, David B., and Daniel Fisher. "Social Media War 2021: Snap vs. Facebook vs. TikTok." Harvard Business School Teaching Note 721-449, April 2021.
    • April 16, 2021
    • Article

    A Playbook for Negotiators in the Social Media Era

    By: James K. Sebenius, Ben Cook, David Lax, Ron S. Fortgang, Isaac Silberberg and Paul Levy
    The disruptive effects of social media have been felt in virtually every corner of the world. Yet the information revolution has been largely ignored in the field of negotiation. Through a series of case studies we explore how savvy practitioners can ethically harness... View Details
    Keywords: Negotiation Analysis; Bargaining; Negotiation; Analysis; Negotiation Tactics; Social Media; North America
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    Sebenius, James K., Ben Cook, David Lax, Ron S. Fortgang, Isaac Silberberg, and Paul Levy. "A Playbook for Negotiators in the Social Media Era." Harvard Business Review Digital Articles (April 16, 2021).
    • January 2014 (Revised August 2020)
    • Case

    Building a Social Media Culture at Dell

    By: Rohit Deshpandé and Michael Norris
    As Michael Dell refocused his newly-private company on services and solutions, the entire corporation was pushed to embrace social media. View Details
    Keywords: Information Technology; Marketing Strategy; Social Media; Technology Industry; United States
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    Deshpandé, Rohit, and Michael Norris. "Building a Social Media Culture at Dell." Harvard Business School Case 514-096, January 2014. (Revised August 2020.)
    • 03 Mar 2015
    • News

    Is Social Media Actually Helping Your Company’s Bottom Line?

    • June 2023
    • Supplement

    Social Media Background Screening at Fama Technologies (B)

    By: Joseph Pacelli, Jillian Grennan and Alexis Lefort
    Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture fit. The case opens with Ben Mones, founder and CEO, looking to secure funding from venture firms. He is running... View Details
    Keywords: Human Resources; Recruitment; Retention; Selection and Staffing; Organizational Culture; Talent and Talent Management; United States
    Citation
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    Related
    Pacelli, Joseph, Jillian Grennan, and Alexis Lefort. "Social Media Background Screening at Fama Technologies (B)." Harvard Business School Supplement 123-086, June 2023.
    • Winter 2021
    • Article

    Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation

    By: James K. Sebenius, Ben Cook, David A. Lax, Isaac Silberberg and Paul Levy
    While social media has had profound effects in many realms, the theory and practice of negotiation have remained relatively untouched by this potent phenomenon. In this article, we survey existing research in this area and develop a broader framework for understanding... View Details
    Keywords: Bargaining; 3D Negotiation; Negotiation; Conflict and Resolution; Social Media
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    Sebenius, James K., Ben Cook, David A. Lax, Isaac Silberberg, and Paul Levy. "Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 97–141.
    • 12 PM – 1 PM EDT, 28 Oct 2015
    • Webinars: Career

    Harnessing Social Media for Thought Leadership, Networking, and Job Searching

    LinkedIn, Facebook, Twitter, Google+, Klout, Hootsuite, Blogs #Overwhelmed? The world of social media for business professionals is getting increasingly complex. Sasha Grinshpun, HBS MBA 2002 and founder/ executive coach at sasha360.com, will provide the best-in-class... View Details
    • 02 Feb 2023
    • Research & Ideas

    Why We Still Need Twitter: How Social Media Holds Companies Accountable

    would hire 20,000 workers across the US. Similar stories of social media’s power inspired Harvard Business School professors Jonas Heese and Joseph Pacelli to research just how much social View Details
    Keywords: by Kasandra Brabaw; Technology
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