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  • All HBS Web  (379)
    • People  (1)
    • News  (154)
    • Research  (137)
  • Faculty Publications  (12)

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  • All HBS Web  (379)
    • People  (1)
    • News  (154)
    • Research  (137)
  • Faculty Publications  (12)
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  • 13 May 2014
  • First Look

First Look: May 13

within an organization to be effective leaders and to accomplish their personal goals. Executives are urged to examine their lives to discover major themes, interests, and values, using that examination to create a short statement of... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2023
  • Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

inevitable that [failures are] going to happen.” Edmondson is not saying people should resign themselves to mishaps. “It doesn’t mean don’t strive or do your very best work,” she says. “But it does mean don’t beat yourself up over the inevitability of falling View Details
Keywords: by Michael Blanding
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

immediate and long-term goals in mind. One respondent summed up the challenge in a particularly apt way: “Shifting existing organizational structures from ‘peacetime’ value creation to ‘wartime/survival’ in a very short period of time As... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

in the case. Stavros pored over employee engagement data, and observed that the relationships between companies and their employees were often hostile and tense. Hourly wage pay caused workers to be “actively disengaged” from their jobs, like old View Details
Keywords: by Avery Forman
  • 04 Mar 2014
  • First Look

First Look: March 4

exist when couples are present. This article's main result is that a stable matching exists when there are relatively few couples and preference lists are sufficiently short relative to market size. We also discuss incentives in markets... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

enthralled by their inventive “mix-ins” of fruit, candy, and even maple-candied bacon into traditional ice cream flavors. Moreover, they felt they had a story to tell about childhood and dreams, and their backgrounds—Cuscuna, as a... View Details
Keywords: by Pamela Reynolds
  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

because they don’t know how to get there. In the book, Heskett shares a collection of stories that illustrate the real-world ways a number of CEOs have swiftly and effectively tackled cultural change, spurring their employees to become... View Details
Keywords: by Avery Forman
  • 29 Apr 2014
  • First Look

First Look: April 29

stories (the ability to communicate the data to users), and safety (preparation for severe weather, including using social media). Now he has questions about how much to invest in the declining but still important television business; how... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

for managerial skills continues to grow, executive education worldwide has entered a period of disruption caused by the digitalization of content, connectivity, and communication. The current offerings of many executive education program providers fall View Details
Keywords: Sean Silverthorne
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

Executive Education programs. With the COVID-19 pandemic transforming our lives at every level, a growing number of students and former students have sought my advice about how to lead in a time of great uncertainty and unprecedented employee stress. The View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

Michael Porter in 2008. In an economic downturn, figuring out what part of the industry that you want to serve becomes incredibly important.” It’s also important to not take actions in the short term that seem expedient but could... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

smoothly. Your departure may be more challenging if you’ve had an irreparable row with your boss, have been subject to harassment and are filing a claim, or if you’re leaving on short notice to join a competitor. But even in these cases,... View Details
Keywords: by John Quelch
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

use business to improve society comes from “some moral compass and a calling of, ‘I really have to do this,’” says Khanna. “This translates into leaving money on the table in the short term. But that money on the table turns out to buy an... View Details
Keywords: by Sean Silverthorne
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

producers who supply the industry. Equally hit are supply chain partners who move goods across the country. "It’s going to take some time to retool operating models to be able to succeed in this new environment.” Coming into 2020, the restaurant industry was... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

to learn how being last affects consumer behavior. To get started, Buell and Harvard student Jay Chakraborty observed customers at a local grocery store with five checkout lanes—a total of 286 customers over a cumulative five hour span. “These were relatively View Details
Keywords: by Michael Blanding; Retail; Service
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

procedure was the discovery and use of frequent, short action-assessment cycles. In normal drilling operations, precision was measured after a hole was completely drilled. Here, in contrast, drillers realized that to hit the refuge, they... View Details
Keywords: by Amy C. Edmondson; Mining
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

Partners in Short & Long Term Relationships. “The conviction to have a cofounder is often based solely on complementary skills and experience versus the softer, and often more important, relationship criteria.” In the podcast, Dr.... View Details
Keywords: by Julia Austin
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

outset, they reasoned, perhaps they had set their sights too low. As the union's aspirations rose to unrealistic levels, a promising negotiation unraveled and culminated in a strike. Concessions are often necessary in negotiation. But, as this View Details
Keywords: by Deepak Malhotra
  • 09 Feb 2015
  • Research & Ideas

Professional Networking Makes People Feel Dirty

short stories. Both were written in the second person. In one, the protagonist ("you") went to a holiday party with hopes of having fun and making friends; in the other, the protagonist attended a company party solely to make business... View Details
Keywords: by Carmen Nobel
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

a 20 percent reduction. After it was forced to close many of its stores, Columbia Sportwear’s CEO Tim Boyle announced he would reduce his compensation to $10,000 (from $3 million compensation in 2018). Other employees would continue to be paid. LEADING IN TIMES OF... View Details
Keywords: by Boris Groysberg and Sarah Abbott
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