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- 11 Jun 2024
- In Practice
The Harvard Business School Faculty Summer Reader 2024
As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
Keywords: by Avery Forman
- 13 May 2014
- First Look
First Look: May 13
within an organization to be effective leaders and to accomplish their personal goals. Executives are urged to examine their lives to discover major themes, interests, and values, using that examination to create a short statement of... View Details
Keywords: Sean Silverthorne
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
to learn how being last affects consumer behavior. To get started, Buell and Harvard student Jay Chakraborty observed customers at a local grocery store with five checkout lanes—a total of 286 customers over a cumulative five hour span. “These were relatively View Details
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
immediate and long-term goals in mind. One respondent summed up the challenge in a particularly apt way: “Shifting existing organizational structures from ‘peacetime’ value creation to ‘wartime/survival’ in a very short period of time As... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
inevitable that [failures are] going to happen.” Edmondson is not saying people should resign themselves to mishaps. “It doesn’t mean don’t strive or do your very best work,” she says. “But it does mean don’t beat yourself up over the inevitability of falling View Details
Keywords: by Michael Blanding
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
in the case. Stavros pored over employee engagement data, and observed that the relationships between companies and their employees were often hostile and tense. Hourly wage pay caused workers to be “actively disengaged” from their jobs, like old View Details
Keywords: by Avery Forman
- 04 Mar 2014
- First Look
First Look: March 4
exist when couples are present. This article's main result is that a stable matching exists when there are relatively few couples and preference lists are sufficiently short relative to market size. We also discuss incentives in markets... View Details
Keywords: Sean Silverthorne
- 23 Nov 2021
- Book
What It Takes to Build an Organizational Culture That Wins
because they don’t know how to get there. In the book, Heskett shares a collection of stories that illustrate the real-world ways a number of CEOs have swiftly and effectively tackled cultural change, spurring their employees to become... View Details
Keywords: by Avery Forman
- 29 Apr 2014
- First Look
First Look: April 29
stories (the ability to communicate the data to users), and safety (preparation for severe weather, including using social media). Now he has questions about how much to invest in the declining but still important television business; how... View Details
Keywords: Sean Silverthorne
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
for managerial skills continues to grow, executive education worldwide has entered a period of disruption caused by the digitalization of content, connectivity, and communication. The current offerings of many executive education program providers fall View Details
Keywords: Sean Silverthorne
- 13 Mar 2023
- Op-Ed
How Leaders Should Leave
smoothly. Your departure may be more challenging if you’ve had an irreparable row with your boss, have been subject to harassment and are filing a claim, or if you’re leaving on short notice to join a competitor. But even in these cases,... View Details
Keywords: by John Quelch
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
Executive Education programs. With the COVID-19 pandemic transforming our lives at every level, a growing number of students and former students have sought my advice about how to lead in a time of great uncertainty and unprecedented employee stress. The View Details
Keywords: by Boris Groysberg and Susan Seligson
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
Michael Porter in 2008. In an economic downturn, figuring out what part of the industry that you want to serve becomes incredibly important.” It’s also important to not take actions in the short term that seem expedient but could... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 29 Mar 2022
- Book
5 Qualities That Help Companies Thrive for Decades—Even Centuries
use business to improve society comes from “some moral compass and a calling of, ‘I really have to do this,’” says Khanna. “This translates into leaving money on the table in the short term. But that money on the table turns out to buy an... View Details
Keywords: by Sean Silverthorne
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
producers who supply the industry. Equally hit are supply chain partners who move goods across the country. "It’s going to take some time to retool operating models to be able to succeed in this new environment.” Coming into 2020, the restaurant industry was... View Details
- 07 Nov 2012
- HBS Case
HBS Cases: Sir Alex Ferguson--Managing Manchester United
big part of Ferguson's story is his amazingly high and consistent performance over time-26 years. What are some of the key characteristics he demonstrates that account for these strings of successes? A: I think his willingness to develop... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
data-id=_/HwZhW1Gssbb77V0GBoue][/div] Which types of brand stories should companies tell? After KFC was chastised by the U.K. Advertising Standards Authority for what it deemed inappropriate ads promoting the brand’s “finger licking good”... View Details
Keywords: by Jill Avery and Richard Edelman
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
procedure was the discovery and use of frequent, short action-assessment cycles. In normal drilling operations, precision was measured after a hole was completely drilled. Here, in contrast, drillers realized that to hit the refuge, they... View Details
- 14 Jul 2003
- Research & Ideas
Understaffed and Overworked: What Now?
Your New Duties The easiest thing to do when you're saddled with new projects is to give them short shrift. In the name of survival, it is tempting to make sure you know enough to manage current processes and leave it at that. This... View Details
Keywords: by Paul Michelman
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
Partners in Short & Long Term Relationships. “The conviction to have a cofounder is often based solely on complementary skills and experience versus the softer, and often more important, relationship criteria.” In the podcast, Dr.... View Details
Keywords: by Julia Austin