Publications

November 1988 (Revised November 1996)
Case

Roy Rogers Restaurants

By: William J. Bruns Jr.

Roy Rogers Restaurants is a subsidiary of Marriott Corp. which sells franchises to own and operate standardized fast food restaurants. Many franchise owners operate more than one restaurant. One of these, presently operating 16 restaurants and committed to develop 30... View Details

Keywords: Franchise Ownership; Business Model; Cost Management; Quality; Transformation; Food and Beverage Industry

02 Feb 2022
Blog Post

How I Spent My HBS 2+2 Deferral: Nikki Philip

business school and being admitted four years before attending took a lot of pressure off. I always wanted to take an unconventional path before school and being admitted through 2+2 removed the uncertainty around how that would impact an... View Details

09 Dec 2019
News

Winning the SMB deposit game: How technology leads the charge

07 May 2014
Video

Maureen Harrington - Making A Difference

15 Mar 2019
News

‘I want to make it felt’

July 2005 (Revised April 2006)
Case

Idea Village (A)

By: Joseph B. Lassiter III and Dan Heath

Andy Khubani, the CEO of Idea Village, a company that markets to consumers via direct-response TV ads, must decide whether to launch a campaign touting a hair removal product for women. Explains the direct-response industry and contrasts its methodology with... View Details

Keywords: Marketing Channels; Gender; Consumer Products Industry

06 Jun 2018
Video

Jayon Wang, Blavatnik Fellow 2018-2019

March 2012 (Revised January 2013)
Case

Boston Children's Hospital: Measuring Patient Costs

By: Robert S. Kaplan, Mary L. Witkowski and Jessica A. Hohman

The case describes two pilot projects on applying activity-based costing to measuring the cost of treating patients. It presents process maps and financial data relating to the processes used during (1) an office visit to a plastic surgeon for three different diagnoses... View Details

Keywords: Health Care; Time-Driven Activity-Based Costing; Costing; Hospitals; Activity Based Costing and Management; Mathematical Methods; Health Industry

18 Nov 2019
Video

Alberto Grimoldi

Alberto Grimoldi, President of the Argentina-based apparel and footwear company Grimoldi, describes improving the image of his company by removing the name "Grimoldi" from their products, and using... View Details

23 Apr 2019
Video

X-Cor Therapeutics Final Pitch New Venture Competition 2019 Alumni Track

Awards

Massachusetts Women's Political Caucus. Dolores L. Mitchell Lifetime Achievement Award

By: Rosabeth M. Kanter

Given the 2011 Lifetime Achievement Award by the Massachusetts Women's Political Caucus for her work on removing barriers to women's inclusion in the corporate and public worlds and for personal service as advisor to Governors and other public officials on economic... View Details

August 2024
Background Note

Mitigating Climate Change with Machine Learning

By: Michael W. Toffel, Kelsey Carter, Amy Chambers, Avery Park and Susan Pinckney

This note highlights how machine learning is being used to decarbonize (reduce GHG emissions) several key sectors including electricity, transportation, building, industrial processes, and agriculture -- and how machine learning is being used to accelerate efforts to... View Details

Keywords: Climate; Artificial Intelligence; Adaptation; Climate Change; AI and Machine Learning; Innovation and Invention