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  • All HBS Web  (6,386)
    • News  (351)
    • Research  (5,701)
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  • Faculty Publications  (4,799)

Show Results For

  • All HBS Web  (6,386)
    • News  (351)
    • Research  (5,701)
    • Events  (10)
    • Multimedia  (43)
  • Faculty Publications  (4,799)
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  • 1980
  • Chapter

Social Psychology

By: W. DeJong and T. M. Amabile
Keywords: Social Psychology
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DeJong, W., and T. M. Amabile. "Social Psychology." In The Teaching of Psychology, edited by J. Radford and D. Rose. Chichester: John Wiley & Sons, 1980.
  • 2007
  • Chapter

Psychological Safety

By: A. C. Edmondson
Keywords: Social Psychology; Safety
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Edmondson, A. C. "Psychological Safety." In International Encyclopedia of Organization Studies, edited by Stewart R. Clegg and James R. Bailey. Thousand Oaks, CA: Sage Publications, 2007.
  • 26 Nov 2018
  • Book

Make Your Employees Feel Psychologically Safe

Keywords: by Martha Lagace
  • 2015
  • Chapter

Psychological Safety

By: Amy C. Edmondson
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Edmondson, Amy C. "Psychological Safety." In Contemporary Organizational Behavior: From Ideas to Action, by Kimberly D. Elsbach, Anna Kayes, and D. Chris Kayes. Pearson Prentice Hall, 2015.
  • April 1984 (Revised May 1984)
  • Background Note

The Psychology of Waiting Lines

Discusses the experience of waiting and the factors that affect customers' tolerance for waits. Eight (testable) propositions concerning the psychology of queues are presented, together with specific managerial advice. View Details
Keywords: Customers; Behavior
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Maister, David H. "The Psychology of Waiting Lines." Harvard Business School Background Note 684-064, April 1984. (Revised May 1984.)
  • Research Summary

Technology and psychology

Many factors influence our behavior. Dr. Bos primarily focuses on the unconscious factors. His most recent work investigates how technology impacts our behavior and how it can be used to improve people's performance. View Details
  • 2008
  • Other Unpublished Work

The Psychology of Versioning

By: Andrew Gershoff, Ran Kivetz and Anat Keinan
Keywords: Social Psychology
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Gershoff, Andrew, Ran Kivetz, and Anat Keinan. "The Psychology of Versioning." January 2008.
  • August 1996 (Revised December 1996)
  • Background Note

Two Psychological Traps in Negotiation

Two psychological traps, anchoring and framing, and their role in negotiation are described. The anchoring section describes how first or opening offers can be used effectively in negotiation. Examines how opening offers serve as an anchor, changing one side's... View Details
Keywords: Negotiation Tactics
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Wu, George. "Two Psychological Traps in Negotiation." Harvard Business School Background Note 897-036, August 1996. (Revised December 1996.)
  • March 2012
  • Article

Perspectives on the Social Psychology of Creativity

By: Teresa M. Amabile and Julianna Pillemer
Scholars began serious study into the social psychology of creativity about 25 years after the field of creativity research had taken root. Over the past 35 years, examination of social and environmental influences on creativity has become increasingly vigorous, with... View Details
Keywords: Social Psychology; Creativity; Performance
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Amabile, Teresa M., and Julianna Pillemer. "Perspectives on the Social Psychology of Creativity." Journal of Creative Behavior 46, no. 1 (March 2012): 3–15.
  • Article

From Orientation to Behavior: The Interplay Between Learning Orientation, Open-mindedness, and Psychological Safety in Team Learning

By: Jean-François Harvey, Kevin J. Johnson, Kathryn S. Roloff and Amy C. Edmondson
Do teams with motivation to learn actually engage in the behaviors that produce learning? Though team learning orientation has been found to be positively related to team learning, we know little about how and when it actually fosters team learning. It is obviously not... View Details
Keywords: Emergent States; Goal Orientation; Open-mindedness; Psychological Safety; Team Learning; Teams; Groups and Teams; Learning; Goals and Objectives
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Harvey, Jean-François, Kevin J. Johnson, Kathryn S. Roloff, and Amy C. Edmondson. "From Orientation to Behavior: The Interplay Between Learning Orientation, Open-mindedness, and Psychological Safety in Team Learning." Human Relations 72, no. 11 (November 2019): 1726–1751.
  • 2017
  • Chapter

Toward Transparent Reporting of Psychological Science

By: Etienne P. LeBel and Leslie K. John
In this chapter we make a case for increased transparency of the methods used to obtain research findings. Although comprehensive reporting facilitates accurate assessment of a paper’s claims, the current reporting norm is secrecy, not openness. We begin by putting... View Details
Keywords: Research; Problems and Challenges
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LeBel, Etienne P., and Leslie K. John. "Toward Transparent Reporting of Psychological Science." In Psychological Science under Scrutiny: Recent Challenges and Proposed Solutions, edited by S.O. Lilienfeld and I.D. Waldman. New York: John Wiley & Sons, 2017.
  • May–June 2025
  • Article

What People Get Wrong About Psychological Safety

By: Amy C. Edmondson and Michaela J. Kerrissey
Psychological safety—a shared belief among team members that it’s OK to speak up with candor—has become a popular concept. However, as its popularity has grown, so too have misconceptions about it. Such misunderstandings can lead to frustration among leaders and... View Details
Keywords: Leadership; Organizational Culture; Employees; Interpersonal Communication
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Edmondson, Amy C., and Michaela J. Kerrissey. "What People Get Wrong About Psychological Safety." Harvard Business Review 103, no. 3 (May–June 2025): 52–59.
  • 2015
  • Book

The Cambridge Handbook of Consumer Psychology

By: Michael I. Norton, Derek D. Rucker and Cait Lamberton
Why do consumers make the purchases they do, and which ones make them truly happy? Why are consumers willing to spend huge sums of money to appear high status? This handbook addresses these key questions and many more. It provides a comprehensive overview of consumer... View Details
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Norton, Michael I., Derek D. Rucker and Cait Lamberton, eds. The Cambridge Handbook of Consumer Psychology. New York: Cambridge University Press, 2015.
  • May 2003
  • Guest Column

Psychology in Business Schools

By: M. H. Bazerman
Keywords: Business Education; Social Psychology
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Bazerman, M. H. "Psychology in Business Schools." APS Observer 16, no. 5 (May 2003). (short piece.)
  • Research Summary

The Psychology of Conversation

By: Alison Wood Brooks

Conversation is a profound part of the human experience. To share our ideas, thoughts, and feelings with each other, we converse face to face and remotely—via phone, email, text message, online comment boards, and in contracts. Conversations form the bedrock of our... View Details

  • 1982
  • Chapter

The Social Psychology of Organizations

By: R. M. Kanter and M. G. Cox
Keywords: Social Psychology; Organizations
Citation
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Kanter, R. M., and M. G. Cox. "The Social Psychology of Organizations." In A Social Problems Perspective on Social Psychology, edited by D. Perlman and C. Cozby. New York: Holt, Rinehart and Winston, 1982.
  • August 1983
  • Article

The Social Psychology of Creativity: A Componential Conceptualization

By: T. M. Amabile
Considers the definition and assessment of creativity and presents a componential framework for conceptualizing this faculty. Including domain-relevant skills, creativity-relevant skills, and task motivation as a set of necessary and sufficient components of... View Details
Keywords: Theory; Social Psychology; Creativity; Cognition and Thinking; Motivation and Incentives; Personal Characteristics
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Amabile, T. M. "The Social Psychology of Creativity: A Componential Conceptualization." Journal of Personality and Social Psychology 45, no. 2 (August 1983): 357–377.
  • 08 Feb 2008
  • Working Paper Summaries

Psychological Influence in Negotiation: An Introduction Long Overdue

Keywords: by Deepak Malhotra & Max H. Bazerman
  • June 2008
  • Article

Psychological Influence in Negotiation: An Introduction Long Overdue

By: Deepak Malhotra and Max H. Bazerman
This paper discusses the causes and consequences of the (surprisingly) limited extent to which social influence research has penetrated the field of negotiation and then presents a framework for bridging the gap between these two literatures. The paper notes that one... View Details
Keywords: Social Issues; Research; Framework; Negotiation Tactics; Decisions; Power and Influence; Behavior; Ethics
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Malhotra, Deepak, and Max H. Bazerman. "Psychological Influence in Negotiation: An Introduction Long Overdue." Journal of Management 34, no. 3 (June 2008): 509–531.
  • November 2023
  • Article

Psychological Factors Underlying Attitudes toward AI Tools

By: Julian De Freitas, Stuti Agarwal, B. Schmitt and N. Haslam
What are the psychological factors driving attitudes toward AI tools, and how can resistance to AI systems be overcome when they are beneficial? In this perspective, we first organize the main sources of resistance into five main categories: opacity, emotionlessness,... View Details
Keywords: Policy; Self; AI and Machine Learning; Attitudes; Technology Adoption
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De Freitas, Julian, Stuti Agarwal, B. Schmitt, and N. Haslam. "Psychological Factors Underlying Attitudes toward AI Tools." Nature Human Behaviour 7, no. 11 (November 2023): 1845–1854.
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