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Show Results For
- All HBS Web
(424)
- News (82)
- Research (257)
- Events (2)
- Multimedia (2)
- Faculty Publications (103)
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- 01 Sep 2020
- News
Good Odds
pounds of food that had been prepared for customers in the catering, hotel, travel, and restaurant industries got stuck in the supply chain when the world seized up. That’s when Philip Behn (MBA 2005), CEO of Imperfect Foods, jumped into recovery mode. An View Details
- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
to last-mile business from FedEx, UPS, and Amazon. Unfortunately, the online retailer is piloting its own delivery service that would put it in direct competition with the Postal Service. And Amazon isn’t... View Details
Keywords: Jen McFarland Flint
- 01 Dec 2019
- News
Capitalizing the Corner Shop
photo by Getty Images photo by Getty Images When Samuel Ejeh decides to open a new location for his Lagos-based supermarket chain Grocery Bazaar, he likes to move quickly. But expansion is capital-intensive, constraining his cash flow,... View Details
Keywords: Dan Morrell
- 01 Apr 1997
- News
Critical Information: MIS Monitors the Ever-Changing World of IT
based on their best efforts to forecast customer needs. With new technologies such as online grocery scanners, companies can better monitor consumer behavior, allowing them to anticipate needs more... View Details
Keywords: Elaine Gottlieb
- 01 Dec 2019
- News
Accelerating a Gas-on-demand Startup
Model T owners—and it was basically the last major innovation in gasoline retailing for more than 100 years, says Bryan Frist (MBA 2015). “The gas station was stuck in the 20th century.” That revelation led to a question: If you can get View Details
- 05 Jan 2016
- News
Alumni Top Two New Lists of Rising Stars
cofounder of RubiconMD, an online venture that allows primary-care doctors to consult with specialists online. Michael Belkin (MBA 2012), CEO and cofounder of Distinc.tt, a social network for the LGBT community. Adam Besvinick (MBA 2013),... View Details
- 22 Feb 2022
- News
Savings and Loam
Illustration by James Steinberg Illustration by James Steinberg Picture today’s conscious consumer pulling on a fresh organic cotton tee shirt, then driving their hybrid or electric vehicle to the grocery store to pack reusable shopping... View Details
- 28 Apr 2020
- News
Lessons from a COVID Survivor
Allow yourself to lean and be seen. Ruparell’s lifeline came from a broad network of friends and colleagues, who provided physical and emotional support, including grocery delivery and encouraging text... View Details
- 01 Jun 2000
- News
Priceline's Jay Walker: The Future is Wow
entertaining," Walker said. Priceline.com, a consumer-to-business Web site launched in 1998, sells groceries using the same "name your price" scheme it uses to sell surplus airline tickets and hotel rooms to travelers. View Details
- 07 May 2020
- News
Ensuring Student Equity
they tutor and mentor in ‘normal’ conditions,” Grumhaus explains. The robust, hands-on learning assignments that NCCP delivers each week—two in English language arts, two in math, and one “special” activity —augment the district’s remote learning curriculum. NCCP also... View Details
Keywords: Jennifer Gillespie
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
the operational implications of that behavior for service providers. Buell’s research, which included observing the behaviors of people both in a physical line at the grocery store checkout and in virtual lines when asked to take an View Details
Keywords: Jennifer Myers
- 01 Mar 2016
- News
Case Study: Paper Chase
operates four sales kiosks in the Boston area, with mobile retail teams that visit local fairs and markets. The kiosks offer a valuable in-person experience with a high conversion rate for the $8–$13 cards. The split between in-person and View Details
- 01 Dec 2002
- News
Books
individual. Each person or family is sustained with “deep support” delivered via “federations” of enterprises and concierge-style “advocates” coordinating every need from grocery delivery to health care.... View Details
- 01 Mar 2023
- News
Happy Monday
Illustration by Fabio Consoli Illustration by Fabio Consoli The co-CEOs noticed it right away: Early in the pandemic, staffers at the online children’s clothing company Primary.com were struggling when they logged back into Zoom on... View Details
- 01 Mar 2019
- News
The One That Got Away
online food delivery business based in Denmark. This was our conclusion: “Just Eat seems to only work in Denmark, where business is profitable. Its other half-dozen markets are burning cash. It already has... View Details
- 01 Dec 2020
- News
Finding The Right Patient-Provider Match
Patients See more from the online-only December Alumni Bulletin Impact section’s exploration of how the digital revolution has improved health care delivery and discovery. Digital Transformation of Health Care See more from the... View Details
Keywords: Susan Young
- 03 Jun 2020
- News
Keeping a Community Connected
problems? JP: Our early education staff are reaching out to families to check in and help address the challenges that they're facing. They’ve also provided weekly lesson plans and asked kids to share their work online through our Facebook... View Details
Keywords: Susan Young
- 01 Mar 2012
- News
Robots to the Rescue
process customers’ orders. An MIT-trained mechanical engineer, Mountz first encountered the inefficiencies of traditional order fulfillment in 2000 while working at Webvan, an Internet-based grocery home-delivery service. “The company... View Details
- 01 Jun 2007
- News
James McKenney Remembered
created the first online computing facility at HBS. His research focused on managing the implementation and growth of intelligent terminal communications systems, knowledge-based systems, and the design and management of private... View Details
Keywords: Information
- 01 Jun 1996
- News
Four Professors to Retire
an integral part of their administrative and educational experience. With advisors from Apple Computer and other software vendors, Crum and his colleagues developed a networked client-server computer environment that produced HBS's first interactive digital video cases... View Details
Keywords: Elaine Gottlieb and John Prestage