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  • All HBS Web  (588)
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    • News  (238)
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Show Results For

  • All HBS Web  (588)
    • People  (4)
    • News  (238)
    • Research  (257)
    • Events  (4)
    • Multimedia  (9)
  • Faculty Publications  (158)
← Page 2 of 588 Results →
  • January 1998 (Revised December 2001)
  • Case

Fitzpatrick Hotel Group (A)

By: Paul A. Gompers and Catherine M. Conneely
Examines the issues raised in the financing of the Fitzpatrick Hotel Group, an Irish hotelier. The perspective of Paddy Fitzpatrick, founder and CEO at Fitzpatrick Group, and Niall Carroll, founder of ACT Venture Capital, are contrasted. View Details
Keywords: Financing and Loans; Venture Capital; Perspective; Accommodations Industry; Republic of Ireland
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Gompers, Paul A., and Catherine M. Conneely. "Fitzpatrick Hotel Group (A)." Harvard Business School Case 298-002, January 1998. (Revised December 2001.)
  • November 2001 (Revised October 2017)
  • Case

GuestFirst Hotel (A): Customer Loyalty

By: Frances X. Frei and Dennis Campbell
Provides a hotel context in which to explore the link between customer loyalty and financial performance, using four years of hotel data. Challenges students to find the extent of the relationship between loyalty and performance. View Details
Keywords: Motivation and Incentives; Mathematical Methods; Finance; Performance; Relationships; Customer Focus and Relationships; Data and Data Sets; Accommodations Industry
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Frei, Frances X., and Dennis Campbell. "GuestFirst Hotel (A): Customer Loyalty." Harvard Business School Case 602-099, November 2001. (Revised October 2017.)
  • September 2002 (Revised May 2008)
  • Case

The Arts Property and Hotel

By: Arthur I Segel and Ani M Vartanian
Julio Martinez finds himself as one of the owners of the Arts Hotel Project in Barcelona, Spain. The 455-room hotel is managed by the Ritz Carlton and is in a 44-story tower along Barcelona's beachfront. Julio needs to figure out a strategy to maximize his investment,... View Details
Keywords: Investment; Agreements and Arrangements; Property; Strategy; Accommodations Industry; Real Estate Industry; Barcelona
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Segel, Arthur I., and Ani M Vartanian. "The Arts Property and Hotel." Harvard Business School Case 803-009, September 2002. (Revised May 2008.)
  • February 2011
  • Case

Barceló Hotels and Resorts (A)

By: John T. Gourville and Marco Bertini
Barcelo Hotels and Resorts must decide whether to allow its many hotels to continue to undertake separate promotional campaigns or to run, for the first time, a broad corporate-level promotion. Complicating the decision is the fact that the many hotels in its portfolio... View Details
Keywords: Brand Management; Sales Promotions; Brands and Branding; Price; Strategy; Corporate Strategy; Accommodations Industry
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Gourville, John T., and Marco Bertini. "Barceló Hotels and Resorts (A)." Harvard Business School Case 511-108, February 2011.
  • January 2008 (Revised April 2008)
  • Teaching Note

Orient-Express Hotels (TN)

By: Frances X. Frei
Teaching Note for [603024]. View Details
Keywords: Accommodations Industry
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Frei, Frances X. "Orient-Express Hotels (TN)." Harvard Business School Teaching Note 608-059, January 2008. (Revised April 2008.)
  • March 2012
  • Teaching Note

Shangri-La Hotels (TN)

By: Dennis Campbell
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Campbell, Dennis. "Shangri-La Hotels (TN)." Harvard Business School Teaching Note 112-090, March 2012.

    The Ordinary Heroes of the Taj Hotel

    On the 26th of November 2008, a group of terrorists struck a dozen targets in Mumbai, India including the iconic, 103-year old Taj Palace Hotel. The siege at the hotel  lasted two days and three nights and was covered extensively by international media. But there is an... View Details
    • 29 Mar 2012
    • Working Paper Summaries

    An Exploration of Luxury Hotels in Tanzania

    Keywords: by Diego A. Comin; Entertainment & Recreation
    • May 1988 (Revised June 1988)
    • Case

    GSG Hotel Corp.

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    Hart, Christopher. "GSG Hotel Corp." Harvard Business School Case 688-054, May 1988. (Revised June 1988.)
    • September 2006
    • Teaching Note

    Taj Hotel Group (TN)

    By: Thomas J. DeLong, Jaan Margus Elias and Terence Heymann
    Keywords: Accommodations Industry
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    DeLong, Thomas J., Jaan Margus Elias, and Terence Heymann. "Taj Hotel Group (TN)." Harvard Business School Teaching Note 407-034, September 2006.
    • 26 Nov 2012
    • News

    The Ordinary Heroes of the Taj Hotel

    • 2012
    • Working Paper

    An Exploration of Luxury Hotels in Tanzania

    By: Diego A. Comin
    Tourism is a tradable service activity that could allow some African countries to generate significant growth. Tanzania, given its unique natural assets, is an ideal candidate. However, despite being so richly endowed in touristic resources, Tanzania receives very few... View Details
    Keywords: Natural Environment; Business Ventures; Luxury; Revenue; Price; Developing Countries and Economies; Accommodations Industry; Tourism Industry; Tanzania
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    Comin, Diego A. "An Exploration of Luxury Hotels in Tanzania." NBER Working Paper Series, No. 17902, March 2012.
    • September 1995
    • Teaching Note

    Choice Hotels International,1995 TN

    By: Tarun Khanna
    Teaching Note for (9-795-165). View Details
    Keywords: United States
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    Khanna, Tarun. "Choice Hotels International,1995 TN." Harvard Business School Teaching Note 796-073, September 1995.
    • June 2000
    • Case

    Four Seasons Hotels and Resorts

    Four Seasons has a love/hate relationship with technology, including the best Web site in the industry. This case examines how a leading service delivers high-tech/high-touch, and looks at its progressive human resource strategy. View Details
    Keywords: Information Technology; Service Operations; Accommodations Industry
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    Hallowell, Roger H. "Four Seasons Hotels and Resorts." Harvard Business School Case 800-385, June 2000.
    • September 1992 (Revised March 1994)
    • Case

    Warsaw Marriott: New Competition for Warsaw's Marriott Hotel

    A very successful luxury hotel in Warsaw, Poland is faced with its first serious competition as new luxury hotels enter the Warsaw market. The case raises the general issue of how to sustain a competitive advantage in an international service business. A variety of... View Details
    Keywords: Competitive Advantage; Globalized Markets and Industries; Accommodations Industry; Poland
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    Loveman, Gary W., and David T. Kotchen. "Warsaw Marriott: New Competition for Warsaw's Marriott Hotel." Harvard Business School Case 693-024, September 1992. (Revised March 1994.)
    • May 2010 (Revised September 2023)
    • Case

    Qingdao Sea View Garden Hotel

    By: Robert G. Eccles, Das Narayandas and Cheng-Hua Tzeng
    Keywords: Travel Industry; Accommodations Industry; China
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    Eccles, Robert G., Das Narayandas, and Cheng-Hua Tzeng. "Qingdao Sea View Garden Hotel." Harvard Business School Case 510-118, May 2010. (Revised September 2023.)
    • September 1984
    • Teaching Note

    Dunfey Hotels Corp., Teaching Note

    By: Robert J. Dolan
    Teaching Note for (9-581-114). View Details
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    Dolan, Robert J. "Dunfey Hotels Corp., Teaching Note." Harvard Business School Teaching Note 585-122, September 1984.
    • September 1984
    • Teaching Note

    Dunfey Hotels Corp., Teaching Note

    By: Robert J. Dolan and Christopher H. Lovelock
    Teaching Note for (9-581-114). View Details
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    Dolan, Robert J., and Christopher H. Lovelock. "Dunfey Hotels Corp., Teaching Note." Harvard Business School Teaching Note 585-057, September 1984.
    • September 2016
    • Teaching Note

    Hotel Vertu: Analyzing the Opportunity in the Boutique Hotel Industry (Brief Case)

    By: Howard H. Stevenson and Michael J. Roberts
    Teaching Note for case 917-501. View Details
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    Stevenson, Howard H., and Michael J. Roberts. "Hotel Vertu: Analyzing the Opportunity in the Boutique Hotel Industry (Brief Case)." Harvard Business School Teaching Note 917-502, September 2016.
    • February 2003
    • Case

    Whitbread Hotel Company (B)

    By: Michael Beer and James Weber
    Supplements the (A) case. View Details
    Keywords: Organizational Change and Adaptation; Organizational Structure; Integration; Business or Company Management; Strategy
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    Beer, Michael, and James Weber. "Whitbread Hotel Company (B)." Harvard Business School Case 403-103, February 2003.
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