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- All HBS Web (46)
- Faculty Publications (10)
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- All HBS Web (46)
- Faculty Publications (10)
- 31 Jan 2021
- News
Tips on Going Freelance During the Covid-19 Pandemic
- 17 Nov 2020
- Research & Ideas
Why a Blended Workforce May Be Key to Lasting Competitive Advantage
approach. Getting full value from highly skilled gig workers requires more than simply hiring them. Few companies have developed cultures that accommodate transient, outside talent; few managers are adept at... View Details
Keywords: by Joseph B. Fuller
- 19 Feb 2020
- News
Breaking the Salary Sharing Taboo
- 25 Feb 2020
- News
Q&A: William Kerr and Joseph Fuller
- April 2019 (Revised March 2020)
- Case
Handy: The Future of Work? (A)
By: Nien-hê Hsieh and Kieron Stopforth
Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments... View Details
Keywords: Employment; Working Conditions; Entrepreneurship; Compensation and Benefits; Internet and the Web; Ethics; Fairness; Service Industry; United States
Hsieh, Nien-hê, and Kieron Stopforth. "Handy: The Future of Work? (A)." Harvard Business School Case 319-103, April 2019. (Revised March 2020.)
- Web
About the Project - Managing the Future of Work
other advanced and emerging economies: Technology trends like automation and artificial intelligence Contingent workforces and the gig economy Workforce demographics and the “care economy” The middle-skills gap and View Details
- Web
Building the On-Demand Workforce - Managing the Future of Work
Angeles Times Why Companies and Skilled Workers Are Turning to On-Demand Work Joseph Fuller and Allison Bailey 24 Nov 2020 | HBR IdeaCast Why a Blended Workforce May Be Key to Lasting Competitive Advantage Joseph B. Fuller 17 Nov 2020 |... View Details
- Web
Healthy Outcomes - Managing the Future of Work
Bundle Podcast Why Companies and Skilled Workers Are Turning to On-Demand Work Joseph Fuller and Allison Bailey 24 Nov 2020 | HBR IdeaCast Why a Blended Workforce May Be Key to Lasting Competitive Advantage Joseph B. Fuller 17 Nov 2020 |... View Details
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
private employer in the United States, with 1.5 million workers (2.2 million worldwide). But that size and dominance doesn’t make Walmart immune to pressures faced by any other retail operation. In the second-year Harvard Business School... View Details
- Web
Faculty & Researchers - Managing the Future of Work
related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social entrepreneurs in improving education to employment outcomes, mechanisms for enhancing the... View Details
- 08 May 2025
- Podcast
Upwork’s Hayden Brown on bridging volatility with contingency
"Freelance by choice" can sound like a rationalization—or putting on a brave face—but has the contract labor market improved for white-collar workers, as more, particularly younger professionals, opt in? A look at the benefits for both sides of the bargain and how AI... View Details
- 01 Jul 2021
- Office Hours
Readers Ask: Which Companies Are Transforming Work?
compensation, how can managers motivate and promote freelancers? "Managers can motivate part-timers or gig workers in several ways. The first is to make them feel fully included in the group. The second is... View Details
- 01 Dec 2018
- News
Competencies and Credentials
pace of technological change, the emergence of a gig economy, and shifting global and labor markets. As faculty co-chairs of the Managing the Future of Work project, William Kerr and Joseph Fuller are leading efforts to prepare leaders... View Details
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
talent would be better served to consider how they can reshape their job descriptions to retain talent fed up with fulfilling various corporate process “requirements” or how to make themselves attractive together to gig View Details
Keywords: by HBS News
- Web
Finalists | New Venture Competition
non-native English speakers. Gigit.ai Inez Wihardjo (MBA 2023) Mobile first platform to crowdsource data collection and data labeling. We serve AI companies that need to collect text, video and audio samples to train their ML model and connect them to trained View Details
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
liability standards, Feuerstein ended up spending more money than he had. And the company went bankrupt. View VideoA middle-aged worker whose job was replaced by automation reflects on how the loss changed her life. As with many HBS... View Details
- 01 Jun 2023
- News
Alumni and Faculty Books
corporate social responsibility, which is often little more than window dressing. The book offers an invaluable historical perspective, going back to the Quaker capitalism of George Cadbury and the worker solidarity of Edward Filene.... View Details
- 06 Dec 2021
- News
Rescue & Recovery
October 2020. This is her first gig as chief executive, but it’s one she has long envisioned. As a little girl, growing up first in the DC area and then later in Connecticut, McKenna dreamed of running a Fortune 500 company. As CEO of... View Details
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
demarcation. Now the workers are on the floor, delivering orders or helping customers with the new kiosks; Karavites has updated his employee training to include a focus on customer interaction. Average customer count is up at this... View Details