financial management - Publications - Faculty & Research - Harvard Business School

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August 2020 (Revised August 2023)
Case

Nubank: Democratizing Financial Services

By: Michael Chu, Carla Larangeira and Pedro Levindo

Nubank, a wholly-digital solution created to disrupt Brazilian banking, with 6 million clients and a $4 billion valuation after five years, must decide whether to expand to Mexico. The company was founded in São Paulo in 2013 by Colombian-born David Vélez to seize what... View Details

Keywords: Fintech; Financial Inclusion; Digital Banking; Credit Cards; Banks and Banking; Disruption; Expansion; Growth and Development Strategy; Financial Services Industry; South America; Brazil; North America; Mexico

December 2004 (Revised April 2006)
Case

Managing Diversity at Cityside Financial Services

By: Robin J. Ely and Ingrid Vargas

Cityside Financial Services, a disguised consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white clientele. To match the gender and racial makeup of its staff to that of its customers, Cityside's sales division... View Details

Keywords: Selection and Staffing; Situation or Environment; Race; Employees; Gender; Customer Satisfaction; Diversity; Cross-Cultural and Cross-Border Issues; Banks and Banking; Banking Industry

2016
Working Paper

Private Networks of Managers and Financial Analysts and Their Externality on a Firm's Information Environment

By: Zengquan Li, T.J. Wong and Gwen Yu

When emerging market firms raise external capital, they face a tradeoff where greater transparency may lead to a lower cost of capital but at the cost of revealing proprietary information in their relational business practices. We find that firms overcome this... View Details

Keywords: Emerging Market; Financial Analysts; Information; Emerging Markets; Forecasting and Prediction; Corporate Governance

June 2018 (Revised June 2018)
Teaching Note

Prudential Financial and Asset-Liability Management

By: Mark S. Seasholes, Adi Sunderam, Luis Viceira and Shawn O'Brien

Teaching Note for HBS No. 216-076. View Details

September 1992
Case

Star Cablevision Group (D): Financial Crisis and Managing Constituencies

By: William A. Sahlman

Fourth case in a series of six cases. This case describes the company as it reaches financial crisis and manages constituencies. View Details

Keywords: Business Ventures; Finance; Management; Crisis Management; Entertainment and Recreation Industry

March 2013
Case

Massachusetts Financial Services (Abridged)

By: Brian J. Hall and Karen Huang

This case describes the compensation and performance evaluations at an investment management company. The senior management team of Massachusetts Financial Services (MFS) Investment Management was contemplating an introduction of hedge funds at the firm, but many... View Details

Keywords: Compensation; Incentives; Investment Management; Performance Measurement; Portfolio Management; Motivation and Incentives; Asset Management; Performance Evaluation; Compensation and Benefits; Financial Services Industry; Massachusetts

07 Jul 2020
Podcast

Financial Regulation and Climate Risk Management

Explore different approaches to modeling and managing climate risk from the vantage points of industry leaders Robert Litterman, a seasoned risk management expert; Nushin Kormi, a specialist in sustainable finance; and Kevin Stiroh, a financial regulator. The... View Details

July 2001 (Revised October 2001)
Case

Policy Management Systems Corp.: The Financial Reporting Crisis

Tim Williams, the new CFO of a publicly-traded enterprise software company, attempts to rebuild his company's reputation for reliable financial reporting following a highly visible financial reporting crisis. The crisis begins with an earnings shortfall warning, which... View Details

Keywords: Accrual Accounting; Revenue Recognition; Capital Markets; Policy; Corporate Governance; Accounting Audits; Technology Industry

Fast Answer

Resources for Investment Management and Financial Analysis

Resources and instructional videos for company and industry financial analysis, stock pitching, Business Analysis & Valuation Using Financial Statements (BAV), Investment View Details

Article

Financial Innovation and the Management and Regulation of Financial Institutions

By: Robert C. Merton

Keywords: Finance; Innovation and Invention; Management; Governing Rules, Regulations, and Reforms; Financial Institutions

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1993
Chapter

Management of Risk Capital in Financial Firms

By: Robert C. Merton and André Perold

Keywords: Risk Management; Capital; Financial Institutions; Financial Services Industry

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Article

On the Management of Financial Guarantees

By: Robert C. Merton and Z. Bodie

Keywords: Management; Finance

Find at Harvard

February 2002 (Revised March 2002)
Case

Customer Profitability and Customer Relationship Management at RBC Financial Group

By: V.G. Narayanan and Lisa Brem

The Royal Bank of Canada uses customer relationship management and customer profitability tools to gain a competitive advantage in Canada's increasingly crowded financial services market. The case presents two pricing and customer management issues: one from the point... View Details

Keywords: Competitive Advantage; Price; Customer Relationship Management; Marketing; Customer Value and Value Chain; Financial Services Industry; Financial Services Industry; Canada

March 2015
Teaching Note

Gerry Pasciucco at AIG Financial Products

By: Gautam Mukunda and Thomas J. DeLong

Keywords: Accountability; Business ＆ Government Relations; Business Ethics; Codes Of Business Ethics; Crisis Management; Cross Functional Management; Cross Functional Teams; Financial Audits; Financial Crisis; Management; Teams; United States

March 2002 (Revised May 2007)
Case

Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged)

By: V.G. Narayanan and Lisa Brem

The Royal Bank of Canada uses customer relationship management and customer profitability tools to gain a competitive advantage in Canada's increasingly crowded financial services market. The case presents two pricing and customer management issues: one from the point... View Details

Keywords: Customers; Customer Relationship Management; Price; Perspective; Marketing; Competitive Advantage; Financial Services Industry; Financial Services Industry; Canada

September 2010 (Revised November 2010)
Case

J.P. Morgan Private Bank: Risk Management during the Financial Crisis 2008-2009

By: Anette Mikes, Clayton S. Rose and Aldo Sesia

Mary Erdoes, the CEO of JP Morgan's asset management business, and three colleagues provide insights into risk management issues faced by the firm's private bank during the financial crisis in 2008–2009. The case provides perspective on the philosophy with which they... View Details

Keywords: Judgments; Financial Crisis; Globalized Firms and Management; Management Analysis, Tools, and Techniques; Risk Management; Mathematical Methods; Banking Industry; United States

2003
Working Paper

Transparency, Risk Management and International Financial Fragility

By: Mario Draghi, Francesco Giavazzi and Robert C. Merton

1984
Other Unpublished Work

Theory S and Theory T, and Financial Management

By: Dutch Leonard

Keywords: Theory; Financial Management

Web

Financial Management of Smaller Firms - Course Catalog

HBS Course Catalog Financial Management of Smaller Firms Course Number 1452 Baker Foundation Professor Richard Ruback Professor of Management Practice Royce Yudkoff Fall; Q1Q2;... View Details

2001
Book

The Theory and Practice of International Financial Management

By: Reid W. Click and Joshua D. Coval

Keywords: Theory; Practice; Finance; Management

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