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Show Results For
- All HBS Web
(3,421)
- News (760)
- Research (2,302)
- Events (2)
- Multimedia (25)
- Faculty Publications (1,126)
- August 2013
- Teaching Note
Atento: Managing the Employee Lifecycle in Brazil
By: F. Asis Martinez-Jerez, Pablo Casas-Arce and Christopher D. Ittner
- August 2013
- Case
Atento: Managing the Employee Lifecycle in Brazil
By: F. Asis Martinez-Jerez, Pablo Casas-Arce, Christopher D. Ittner and Joshua Petersel
Martinez-Jerez, F. Asis, Pablo Casas-Arce, Christopher D. Ittner, and Joshua Petersel. "Atento: Managing the Employee Lifecycle in Brazil." Harvard Business School Case 114-012, August 2013.
- 05 Jul 2018
- News
How to Manage an Employee Who’s Having a Personal Crisis
- 24 Jun 2020
- News
Help Your Employees Manage Their Reentry Anxiety
- 25 Jan 2021
- News
When Every Employee Is a Risk Manager
- 21 Nov 2023
- News
Employee Negativity Is Like Wildfire. Manage It Before It Spreads.
- 03 Jun 2020
- News
How to Thrive as a Remote Manager and Employee
- 08 Feb 2021
- News
How Managers Can Support Employees with Chronic Illnesses
- June 2012 (Revised May 2013)
- Case
A.P. Møller - Maersk Group: Evaluating Strategic Talent Management Initiatives
By: Boris Groysberg and Sarah Abbott
In 2012, Bill Allen and Maria Pejter, of Maersk Group's Human Resources Department, sat down to consider some key aspects of Maersk's talent management strategy. Headquartered in Copenhagen, Maersk was a global conglomerate with large shipping and oil & gas businesses.... View Details
Keywords: Organizational Development; Human Resource Management; Talent Management; Organizational Change And Transformation; Corporate Culture; Hiring; Employee Training; Strategy; Selection and Staffing; Talent and Talent Management; Training; Retention; Diversity; Denmark
Groysberg, Boris, and Sarah Abbott. "A.P. Møller - Maersk Group: Evaluating Strategic Talent Management Initiatives." Harvard Business School Case 412-147, June 2012. (Revised May 2013.)
- November–December 2024
- Article
Why Employees Quit
By: Ethan Bernstein, Michael B. Horn and Bob Moesta
The so-called war for talent is still raging. But in that fight, employers continue to rely on the same hiring and retention strategies they’ve been using for decades. Why? Because they’ve been so focused on challenges such as poaching by industry rivals, competing in... View Details
Keywords: Retention; Recruitment; Talent and Talent Management; Employee Relationship Management; Motivation and Incentives
Bernstein, Ethan, Michael B. Horn, and Bob Moesta. "Why Employees Quit." Harvard Business Review 102, no. 6 (November–December 2024): 44–54.
- January – February 2008
- Article
Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance
By: Zeynep Ton and Robert S. Huckman
We examine the impact of employee turnover on operating performance in settings that require high levels of knowledge exploitation. Using 48 months of turnover data from U.S. stores of a major retail chain, we find that, on average, employee turnover is associated with... View Details
Keywords: Customer Focus and Relationships; Governance Compliance; Retention; Standards; Service Operations; Business Processes; Retail Industry; United States
Ton, Zeynep, and Robert S. Huckman. "Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance." Organization Science 19, no. 1 (January–February 2008): 56–68.
- February 2019 (Revised July 2019)
- Case
Sales Force Management at Nobel Ilac
By: Doug J. Chung and Gamze Yucaoglu
Nobel Ilac was a Turkish generic pharmaceutical company marketing more than 100 drugs in 20 countries and, as of 2017, had over 2,500 employees worldwide. Nobel had implemented a transformation strategy—more specifically, a customer segmentation plan—whereby the sales... View Details
Keywords: Sales Strategy; Compensation; Employee Retention; Recruiting; Pharmaceuticals; Salesforce Management; Strategy; Organizational Design; Human Resources; Compensation and Benefits; Employees; Retention; Recruitment; Pharmaceutical Industry; Turkey
Chung, Doug J., and Gamze Yucaoglu. "Sales Force Management at Nobel Ilac." Harvard Business School Case 519-067, February 2019. (Revised July 2019.)
- December 2014 (Revised April 2016)
- Module Note
Responsibilities to Employees
By: Nien-he Hsieh
The note provides a framework to conceptualize managers' responsibilities to employees in relation to economic, legal and ethical considerations. The note frames the central ethical challenge for managers as exercising power in a fair manner. The fair exercise of power... View Details
Keywords: Leadership & Corporate Accountability; Legal Aspects Of Business; Responsibility; Ethics; Fairness; Employees; Decision Making; Leadership; Jobs and Positions; Labor; Law
Hsieh, Nien-he. "Responsibilities to Employees." Harvard Business School Module Note 315-067, December 2014. (Revised April 2016.)
- 2018
- Working Paper
Managing Through Organizational Change: Employee Alignment in the Presence of Unexpected Career Concerns
By: Ohchan Kwon and Jee-Eun Shin
This study examines performance consequences due to unexpected career concerns – layoff risks due to institutional reasons. Exploiting a company-wide announcement of a merger decision by management as a trigger event for unexpected career concerns, we examine employee... View Details
- June 2010
- Article
Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers
By: David I. Levine and Michael W. Toffel
Several studies have examined how the ISO 9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety... View Details
Keywords: Quality; Management; Standards; Employees; Wages; Organizations; Profit; Safety; Health; Policy
Levine, David I., and Michael W. Toffel. "Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers." Management Science 56, no. 6 (June 2010): 978–996. (Appendix. Profiled by industry practitioners in Quality Digest, Quality Progress, ANSI-ASQ National Accreditation Board (ANAB).)
- 17 Jul 2023
- News
How to Manage an Employee Who Always Makes Excuses
- 16 Jan 2020
- News
When Employees Are Open With Each Other, But Not Management
- 11 Dec 2008
- Working Paper Summaries
Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers
Keywords: by David I. Levine & Michael W. Toffel
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
as their mental well-being—a forthcoming article in American Psychologist examines current organizational psychology research to help business leaders manage COVID-related fallout in the workplace and develop solutions to ease the stress... View Details
Keywords: by Dina Gerdeman