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    • All HBS Web  (296)
      • Faculty Publications  (30)

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      • February 2001 (Revised December 2002)
      • Case

      Marshall Field and the Rise of the Department Store

      By: Nancy F. Koehn
      Analyzes Marshall Field's efforts to develop a market for mass retailing in late 19th-century Chicago. Examines Chicago's expansion in the 1860s and, within this context, how Field struck out on his own to, build a wholesale and retail business. Concentrates on the... View Details
      Keywords: Fluctuation; Industry Growth; Corporate Strategy; Entrepreneurship; Brands and Branding; Society; Distribution Industry; Retail Industry; Chicago
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      Koehn, Nancy F. "Marshall Field and the Rise of the Department Store." Harvard Business School Case 801-349, February 2001. (Revised December 2002.)
      • June 1998 (Revised April 1999)
      • Case

      Wiegandt GmbH Cologne

      By: Dwight B. Crane and Mathew M Millett
      The credit department of Wiegandt, a furniture manufacturer, is evaluating the financial condition of two stores that retail the company's furniture. View Details
      Keywords: Financial Condition; Credit; Financial Management; Distribution Channels; Profit; Management Analysis, Tools, and Techniques; Financial Strategy; Manufacturing Industry
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      Crane, Dwight B., and Mathew M Millett. "Wiegandt GmbH Cologne." Harvard Business School Case 298-159, June 1998. (Revised April 1999.)
      • October 1997
      • Case

      L'Oreal of Paris: Bringing 'Class to Mass' with Plenitude

      By: Robert J. Dolan
      L'Oreal's strategy is to "trickle down" technology over time from high-end outlets like department stores to mass-markets, such as drugstores. The mass market brand Plenitude has become the market leader in France, but even eight years after introduction in the United... View Details
      Keywords: Problems and Challenges; Marketing Strategy; Brands and Branding; Globalization; Beauty and Cosmetics Industry; Retail Industry; France; United States
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      Dolan, Robert J. "L'Oreal of Paris: Bringing 'Class to Mass' with Plenitude." Harvard Business School Case 598-056, October 1997.
      • September 1993
      • Teaching Note

      Duncan's Department Stores TN

      By: David E. Bell
      Keywords: Retail Industry
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      Bell, David E. "Duncan's Department Stores TN." Harvard Business School Teaching Note 594-041, September 1993.
      • April 1993 (Revised February 1995)
      • Teaching Note

      Randall's Department Stores TN

      By: David E. Bell
      Teaching Note for (9-593-032). View Details
      Keywords: Retail Industry
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      Bell, David E. "Randall's Department Stores TN." Harvard Business School Teaching Note 593-092, April 1993. (Revised February 1995.)
      • July 1990 (Revised October 1999)
      • Case

      Nordstrom: Dissension in the Ranks? (A)

      By: Robert L. Simons and Hilary Weston
      In 1989, the performance measurement systems and compensation policies of Nordstrom Department Stores unexpectedly came under attack by employees, unions, and government regulators. The case describes the "sales-per-hour" monitoring and compensation system that many... View Details
      Keywords: Performance Consistency; Performance Evaluation; Compensation and Benefits; Motivation and Incentives; Labor Unions; Salesforce Management; Retention; Growth and Development; Industrial Products Industry; Utilities Industry
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      Simons, Robert L., and Hilary Weston. "Nordstrom: Dissension in the Ranks? (A)." Harvard Business School Case 191-002, July 1990. (Revised October 1999.)
      • August 1983 (Revised March 1995)
      • Case

      Nineteenth Century Retailing and the Rise of the Department Store

      By: Richard S. Tedlow
      Discusses changes in retailing in the nineteenth century. View Details
      Keywords: History; Distribution; Change; Retail Industry
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      Tedlow, Richard S. "Nineteenth Century Retailing and the Rise of the Department Store." Harvard Business School Case 384-022, August 1983. (Revised March 1995.)
      • March 1980
      • Case

      Affiliated Department Stores

      By: William E. Fruhan Jr.
      Keywords: Retail Industry
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      Fruhan, William E., Jr. "Affiliated Department Stores." Harvard Business School Case 280-098, March 1980.
      • November 1974 (Revised June 1985)
      • Case

      Federated Department Stores

      By: Joseph L. Bower and Richard G. Hamermesh
      Keywords: Retail Industry
      Citation
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      Bower, Joseph L., and Richard G. Hamermesh. "Federated Department Stores." Harvard Business School Case 375-147, November 1974. (Revised June 1985.)
      • Research Summary

      Seeing Thought

      By: Gerald Zaltman
      This program of research combines the results from ZMET studies to create marketing stimuli such as advertising, retail store designs, product concepts, product design, and so forth, which are then presented to a sample of consumers whose reactions are observed using... View Details
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