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Show Results For
- All HBS Web
(1,012)
- News (176)
- Research (600)
- Events (2)
- Multimedia (1)
- Faculty Publications (172)
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- 01 Jun 2023
- News
Curb Appeal
historically used tonnage per truck, per route, as its principal metric of success, TrashDash gathers data on everything from the nature of customer complaints to the number of hours that garbage sits on the curb. Tisch modeled the system... View Details
- 01 Mar 2024
- News
Unlocking the Power of Community
When Tara Fung (MBA 2016) explains Co:Create, the company she cofounded in 2022 and now leads as CEO, she doesn’t mention Web3 first. “We help innovative brands and creators unlock the power of community,” she explains. Co:Create does this with a new, gamified approach... View Details
Keywords: April White
- 01 Sep 2023
- News
Global Outposts Expand HBS’s Intellectual Footprint
Former Dean Kim Clark established the Global Initiative in 1996 to encourage deeper understanding of and engagement with innovative management practices around the world. Nearly three decades later, more than half of HBS cases published... View Details
Keywords: Jennifer Gillespie
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
- 01 Dec 2018
- News
In My Humble Opinion: Growth Investor
dirt roads. His excellence on the field was due to his preparation in the off-season.” First job: An independent video store. “I loved that job because I love the power of storytelling. I always wanted to tell customers about an amazing... View Details
Keywords: Julia Hanna
- 01 Sep 2023
- News
Case Study: The Home Team
of time in which Nester can engage a customer: A prospective buyer tours a house, gets serious about it, and decides to put in an offer—and now they need Nester. To reach more buyers, Kennealey started offering an enterprise package to... View Details
- 01 Jun 2023
- News
An Engine of Innovation
disciplines and schools working on similar challenges.” In this conversation, Segneri highlights the broadening of the initial i-lab model as an educational collaborative just for students into a three-lab ecosystem that also engages... View Details
Keywords: Jennifer Gillespie
- 15 Jun 2021
- News
Leading at State
Department of State. These students represented the first cohort of the Secretary’s Leadership Seminar, a six-month, custom Executive Education offering for mid-career foreign and civil service employees. The idea for the program—and the... View Details
- 01 Mar 2024
- News
The Internet's Next Frontier
While the Crypto, Fintech, and Web3 Lab—one of 13 labs contained within Harvard’s Digital Data Design Institute—might not have the Bunsen burners and test tubes found in science and engineering labs, it does share a philosophical construct: it is a sandbox—an... View Details
Keywords: Jennifer Gillespie
- 11 Mar 2021
- News
Leading with Heart
moments of cultural snafus. But no, I really believe that we are more similar than dissimilar as human beings. So with that mindset, I slowly started chipping away and engaging with all the stakeholders across the organization and shared... View Details
- 22 Feb 2024
- News
GCC Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit
coming up with impactful solutions,” says Lootah. “We wanted this to be a unique event [devoted to] having a positive impact in our region through our alumni.” The event, held at the Princess Nourah Bint Abdulrahman University, engaged... View Details
Keywords: Margie Kelley
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
urgent systemic changes needed to address climate change. By doing what’s right for people and the planet, pep+ will help position our company as a consistent top market performer by generating stronger, more loyal connections with our consumers and customers; View Details
- 25 Aug 2022
- News
Up on the Corner
six-story, mixed-use building will soon rise above the dirt and gravel. The ground floor will feature an Afrocentric bookstore-café where customers can peruse books by African authors while sipping hibiscus tea and baobab juice. (Dlodlo,... View Details
- 12 Dec 2017
- News
Hal (MBA 1968) and Diane Brierley
my own company before being an entrepreneur was a common thing to do,” explains Brierley. Within 10 years, Epsilon was working with more than 400 nonprofit organizations. After leaving the company, Brierley went on to pioneer customer... View Details
- 01 Jun 2015
- News
Alumni and Faculty Books for June 2015
Alumni Books The Boat House Café: Book One of First Light by Linda Cardillo (MBA 1978) (Bellastoria Press LLP) A novel set on Martha’s Vineyard. Buffoonery on Woodhouse Avenue by Bob Garland (PMD 20, 1970) (Gabbrolandbooks) The fourth in a series of humorous novels.... View Details
- 01 Apr 2000
- News
Q & A: A Conversation with IRS Chief Charles Rossotti
that can't tell you exactly how much our customers have on deposit. We have 35-year-old systems for maintaining records on tape files. Our collection process and compliance examinations are months or years behind, largely due to... View Details
Keywords: Garry Emmons
- 01 Jun 2018
- News
Ask the Expert: Star Search
engaging with this prospect cohort the same way that we think about engaging with our customers. There is also some interesting work happening in process improvement for recruitment. That includes... View Details
Keywords: Dan Morrell
- 04 Oct 2019
- News
Changing of the Guard at Tesco
of amazing retailers with the organization. It’s much broader, about strategy, if you understand the brand, the customer and do you have the interpersonal skills to engage with 450,000 people?” READ MORE View Details
- 24 Aug 2021
- News
Having a Moment
Aisha Chottani (MBA 2015) Aisha Chottani (MBA 2015) As an engagement manager at McKinsey, Aisha Chottani (MBA 2015) often found herself in need of an afternoon energy boost. But caffeinated, sugary drinks left her feeling even more... View Details
- 13 Nov 2020
- News
New Virtual Classrooms Expand Digital Learning
classroom experience has everything to do with the level of interactivity between faculty and students, and these virtual classrooms provide a better online experience.” Students log in from their respective computers all over the world and, through a View Details