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(328)
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Show Results For
- All HBS Web
(328)
- News (88)
- Research (178)
- Events (3)
- Multimedia (2)
- Faculty Publications (103)
- April 1997
- Case
Pricing for Profit: The UK Credit Card Industry in the Late 1980s (A)
Describes the United Kingdom credit card industry in the late 1980s, which was really three businesses: a cashless transaction business for merchants, a cashless transaction business for card holders, and a credit business for card holders. At the time of the case,... View Details
Stuart, Harborne W., Jr. "Pricing for Profit: The UK Credit Card Industry in the Late 1980s (A)." Harvard Business School Case 897-168, April 1997.
- May 2010
- Supplement
Alpen Bank: Launching the Credit Card in Romania, Spreadsheet Supplement for Instructors (Brief Case)
By: V. Kasturi Rangan and Sunru Yong
- 26 Jan 2021
- Research & Ideas
A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time
A novel approach to repaying debt could help consumers free themselves from crushing credit card balances faster, according to new research. Rather than asking borrowers to make payments toward their total... View Details
- May 2010
- Supplement
Alpen Bank: Launching the Credit Card in Romania, Student Spreadsheet Supplement (Brief Case)
By: V. Kasturi Rangan and Sunru Yong
- July 2005
- Exercise
Pricing for Profit: Multi-Part Pricing in the U.K. Credit Card Industry
Examines the optimal pricing mechanism for credit cards. View Details
Coughlan, Peter J. "Pricing for Profit: Multi-Part Pricing in the U.K. Credit Card Industry." Harvard Business School Exercise 706-407, July 2005.
- September 1994 (Revised March 1995)
- Supplement
Citibank: Launching the Credit Card in Asia Pacific (B)
Documents the decision taken by Citibank managers in 1989 regarding a new product. View Details
Rangan, V. Kasturi. "Citibank: Launching the Credit Card in Asia Pacific (B)." Harvard Business School Supplement 595-027, September 1994. (Revised March 1995.)
- 1980
- Article
Consumer Impulse Purchase and Credit Card Usage: An Empirical Examination Using the Log Linear Model
By: Rohit Deshpandé and S. Krishnan
Most of the work in impulse purchase behavior has investigated the association of socioeconomic variables and unplanned purchases with equivocal results. This paper examines the interrelationship between impulse purchases, credit card usage, cost of items bought, and... View Details
- March 1995 (Revised June 1997)
- Teaching Note
Citibank: Launching the Credit Card in Asia Pacific (A) TN
By: V. Kasturi Rangan and Marie Bell
Teaching Note for (9-595-026). View Details
Rangan, V. Kasturi, and Marie Bell. "Citibank: Launching the Credit Card in Asia Pacific (A) TN." Harvard Business School Teaching Note 595-104, March 1995. (Revised June 1997.)
- September 2008 (Revised April 2011)
- Case
The American Express Card
By: John A. Quelch
Senior executives at American Express are reviewing the company's marketing strategy for charge and credit cards in the United States. A variety of growth options exists for students to consider, including further penetration of existing markets and the opening of new... View Details
Keywords: Credit; Credit Cards; Growth and Development Strategy; Marketing Strategy; Financial Services Industry; United States
Quelch, John A., and Jacquie Labatt. "The American Express Card." Harvard Business School Case 509-027, September 2008. (Revised April 2011.)
- December 6, 2017
- Article
Uber Really Wants You to Use Its Credit Card
Kominers, Scott Duke. "Uber Really Wants You to Use Its Credit Card." Bloomberg View (December 6, 2017).
- 16 Jan 2015
- News
Price Protection Report: Credit Cards Shielding You From Price Drops
- 2011
- Teaching Note
China Merchants Bank in Transition (TN)
By: F. Warren McFarlan, Guoqing Chen and Ziqian Zhao
This case depicts China Merchants Bank's second strategic transformation. In the 90's, China Merchants Bank creatively introduced an all-in-one-card and an all-in-one-net based on IT systems and network, enabling itself to expand nationwide. By successfully entering... View Details
Keywords: Commercial Banks; Credit Cards; Strategy; Transformations; China; Banking; Information Technology; Banking Industry; China
McFarlan, F. Warren, Guoqing Chen, and Ziqian Zhao. "China Merchants Bank in Transition (TN)." Tsinghua University Teaching Note, 2011.
- April 1997
- Case
Pricing for Profit: The UK Credit Card Industry in the Late 1980s (B)
Supplements the (A) case. View Details
Stuart, Harborne W., Jr. "Pricing for Profit: The UK Credit Card Industry in the Late 1980s (B)." Harvard Business School Case 897-169, April 1997.
- 2011
- Case
China Merchants Bank in Transition
By: F. Warren McFarlan, Guoqing Chen and Ziqian Zhao
This case depicts China Merchants Bank's second strategic transformation. In the 90's, China Merchants Bank creatively introduced an all-in-one-card and an all-in-one-net based on IT systems and network, enabling itself to expand nationwide. By successfully entering... View Details
Keywords: Commercial Banks; Credit Cards; Strategy; Transformations; Information Technology; Banking Industry; China
McFarlan, F. Warren, Guoqing Chen, and Ziqian Zhao. "China Merchants Bank in Transition." Tsinghua University Case, 2011.
- October 2009 (Revised December 2010)
- Case
GE Money Bank: The M-Budget Card Initiative
By: Michael L. Tushman, Sebastian Raisch and Christian Welling
The M-Budget Card case study is about mastering the challenges of an exploratory strategic initiative in a context marked by time pressure and frequent change. M-Budget was the first of a series of highly successful projects that established GE Money Bank as a leader... View Details
Keywords: Corporate Entrepreneurship; Credit Cards; Leading Change; Product Launch; Product Development; Groups and Teams; Banking Industry; Switzerland
Tushman, Michael L., Sebastian Raisch, and Christian Welling. "GE Money Bank: The M-Budget Card Initiative." Harvard Business School Case 410-052, October 2009. (Revised December 2010.)
- June 29, 2022
- Other Article
Strategic Complexity? Using Experiments to Understand and Overcome Obfuscation
By: Michael Luca, Ginger Zhe Jin and Daniel Martin
Credit card companies must decide what product features to disclose to consumers, such as payment schedules, penalties, and fees--and also whether to present them clearly or bury them in the fine print. Firms face similar choices in settings ranging from privacy... View Details
Keywords: Obfuscation; Credit Cards; Strategic Incentives; Complexity; Agreements and Arrangements; Customers; Consumer Behavior; Financial Services Industry
Luca, Michael, Ginger Zhe Jin, and Daniel Martin. "Strategic Complexity? Using Experiments to Understand and Overcome Obfuscation." Management Science Review (June 29, 2022). (Summary of "Complex Disclosure," Management Science, May 2022.)
- April 1997
- Case
Pricing for Profit: The UK Credit Card Industry in the Late 1980s (C)
Supplements the (A) case. View Details
Stuart, Harborne W., Jr. "Pricing for Profit: The UK Credit Card Industry in the Late 1980s (C)." Harvard Business School Case 897-170, April 1997.
- 2022
- Working Paper
Credit and the Family: The Economic Consequences of Closing the Credit Gap of U.S. Couples
By: Olivia S. Kim
Marital property rights strengthen secondary earners’ economic power by giving them access to credit markets. I study how this crucial yet understudied feature of property laws influences household decision-making. The 2013 reversal of the Truth-in-Lending Act... View Details
Keywords: Household; Credit; Equality and Inequality; Income; Policy; Family and Family Relationships
Kim, Olivia S. "Credit and the Family: The Economic Consequences of Closing the Credit Gap of U.S. Couples." Working Paper. (Job Market Paper, Revise & Resubmit, Journal of Political Economy.)