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  • All HBS Web  (3,163)
    • People  (38)
    • News  (1,100)
    • Research  (1,047)
    • Events  (14)
    • Multimedia  (29)
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  • April 2005 (Revised November 2005)
  • Case

Tata Consultancy Services Iberoamerica

By: Michael Chu and Gustavo Herrero
To launch its Latin American operations, the Indian IT giant Tata Consultancy Services recruits a seasoned executive who becomes the only non-Indian member of senior management. Reviews the start-up operations, from the site selection to staffing and training, the... View Details
Keywords: Business Startups; Developing Countries and Economies; Initial Public Offering; Investment; Globalization; Human Resources; Selection and Staffing; Management Teams; Emerging Markets; Problems and Challenges; Consulting Industry; Latin America
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Chu, Michael, and Gustavo Herrero. "Tata Consultancy Services Iberoamerica." Harvard Business School Case 705-020, April 2005. (Revised November 2005.)
  • 2019
  • Working Paper

The Creative Consulting Company

By: Robert S. Kaplan, Richard Nolan and David P. Norton
During the past 50 years, several consulting companies introduced important new ideas that extended management theory and improved management practice. This paper draws upon public sources and the authors’ personal experiences to describe how three management... View Details
Keywords: Management; Theory; Practice; Performance Improvement; Innovation and Management; Consulting Industry
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Kaplan, Robert S., Richard Nolan, and David P. Norton. "The Creative Consulting Company." Harvard Business School Working Paper, No. 19-001, July 2018.
  • 27 Oct 2016
  • Blog Post

Meet the Management Consulting Club

Mission Statement The Management Consulting Club is one of the most popular student clubs on campus with an annual membership of over 250 students. We aim to serve as a bridge between the industry and Harvard Business School students,... View Details
Keywords: Consulting
  • January 2005 (Revised November 2009)
  • Case

Tata Consultancy Services

By: Rohit Deshpande and Seth Schulman
As CEO of Tata Consultancy Services (TCS), S. "Ram" Ramadorai had grown the company into an emerging IT services powerhouse, with marquee clients such as General Electric, offices in 32 countries, and revenues of nearly $2 billion dollars. Now, he was about to steer... View Details
Keywords: Initial Public Offering; Job Cuts and Outsourcing; Labor; Competitive Strategy; Information Technology; Consulting Industry; India; United States
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Deshpande, Rohit, and Seth Schulman. "Tata Consultancy Services." Harvard Business School Case 505-058, January 2005. (Revised November 2009.)
  • February 1992
  • Case

Negotiation Analysis Consultants

By: Paul A. Vatter
Keywords: Negotiation
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Vatter, Paul A. "Negotiation Analysis Consultants." Harvard Business School Case 892-014, February 1992.
  • 2003
  • Working Paper

Information Technology Consulting

By: Richard L. Nolan and Larry Bennigson
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Nolan, Richard L., and Larry Bennigson. "Information Technology Consulting." Harvard Business School Working Paper, No. 03-069, January 2003.
  • January 1998 (Revised February 2002)
  • Case

Funai Consulting Company, Ltd. (A)

By: Lynn S. Paine and Tomoya Nakamura
In the summer of 1997, a consultant at Japan's Funai Consulting Co. Ltd., must decide how to respond to a client's proposal to offer "open pricing" (based on willingness to pay) to customers unable to pay the standard price for the client's product. The client, Akita... View Details
Keywords: Business or Company Management; Price; Corporate Social Responsibility and Impact; Decisions; Agribusiness; Management Practices and Processes; Business Ventures; Consulting Industry; Japan
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Paine, Lynn S., and Tomoya Nakamura. "Funai Consulting Company, Ltd. (A)." Harvard Business School Case 398-017, January 1998. (Revised February 2002.)
  • July 2002 (Revised December 2002)
  • Case

Mercer Management Consulting (A)

By: Thomas J. DeLong and Michael Echenberg
Insurance giant Marsh & McLennan acquires management consulting firms Temple, Barker & Sloane (TBS) in 1987 and Strategic Planning Associates (SPA) in 1990 and sets out to merge the two. The merger proceeds slowly and painfully. Following the February 1990 merger,... View Details
Keywords: Mergers and Acquisitions; Business Model; Decision Making; Organizational Culture; Personal Development and Career; Horizontal Integration; Consulting Industry
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DeLong, Thomas J., and Michael Echenberg. "Mercer Management Consulting (A)." Harvard Business School Case 403-009, July 2002. (Revised December 2002.)
  • April 1996
  • Case

Deloitte & Touche Consulting Group

Examines two dilemmas often faced by an operations consultant. First, the dual responsibility to both client and consulting firm. Second, the management of the often competing pressure to deliver immediate results, at the same time laying the foundation for long-term... View Details
Keywords: Operations; Problems and Challenges; Consulting Industry
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Upton, David M., and Christine Steinman. "Deloitte & Touche Consulting Group." Harvard Business School Case 696-096, April 1996.
  • August 2005 (Revised January 2012)
  • Case

McKinsey and the Globalization of Consultancy

By: Geoffrey G. Jones and Alexis Lefort
Considers McKinsey's strategy during the first stage of the globalization of the management consultancy industry between the 1950s and 1973. Briefly reviews the history of management consulting before considering the factors that led McKinsey to open its first... View Details
Keywords: History; Demand and Consumers; Strategy; Globalized Firms and Management; Service Operations; Consulting Industry
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Jones, Geoffrey G., and Alexis Lefort. "McKinsey and the Globalization of Consultancy." Harvard Business School Case 806-035, August 2005. (Revised January 2012.)
  • May 1991 (Revised March 2018)
  • Teaching Note

Automation Consulting Services

By: Robert Simons
Teaching Note for 190-053 View Details
Keywords: Strategy And Execution; Management Control Systems; Levers Of Control; Consulting Industry
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Simons, Robert. "Automation Consulting Services." Harvard Business School Teaching Note 191-030, May 1991. (Revised March 2018.)
  • January 2002 (Revised September 2004)
  • Case

Consulting by Auditors (A): Levitt's Campaign

By: Ashish Nanda
This case highlights the debate between the Securities and Exchange Commission (SEC) and several of the large accounting firms over whether the same firms should offer consulting services to clients they audit. View Details
Keywords: Conflict of Interests; Consulting Industry; Consulting Industry
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Nanda, Ashish, and Kimberly A. Haddad. "Consulting by Auditors (A): Levitt's Campaign." Harvard Business School Case 902-161, January 2002. (Revised September 2004.)
  • November 1999 (Revised April 2002)
  • Case

Tim Hertach at GL Consulting (A)

By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
Ten years into his career after graduating from HBS, Tim Hertach discovers billing irregularities at his consulting firm. He must decide whether (and how) to challenge senior management or to stay quiet and protect his career. View Details
Keywords: Decisions; Ethics; Accounting; Consulting Industry
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Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Tim Hertach at GL Consulting (A)." Harvard Business School Case 800-153, November 1999. (Revised April 2002.)
  • Dataset

Boston Consulting Group

  • October 1995 (Revised September 2021)
  • Case

Cambridge Consulting Group: Bob Anderson

By: Jay W. Lorsch and John J. Gabarro
Describes the situation facing the head of a rapidly growing industry-focused group within a consulting company. Highlights the dilemmas of being a "producing manager" (i.e., a professional who has both individual production as well as management responsibilities).... View Details
Keywords: Management; Managerial Roles; Agency Theory; Consulting Industry
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Lorsch, Jay W., and John J. Gabarro. "Cambridge Consulting Group: Bob Anderson." Harvard Business School Case 496-023, October 1995. (Revised September 2021.)
  • 23 May 2023
  • Podcast

McKinsey's Climate Consulting

In this bonus Deep Purpose release, we are sharing an episode of the HBS podcast Climate Rising with host Professor Mike Toffel. In this episode, Daniel Pacthod, Senior Partner and global co-leader of McKinsey Sustainability, shares how the company works with its... View Details
  • 19 Oct 2022
  • Podcast

Bain’s Climate Consulting

Cate Hight, an expert partner in Bain’s Sustainability & Responsibility and Energy & Natural Resources practices, shares how the company’s strategy, operations, customer value, and transformation work help enable their consulting and private equity clients identify... View Details

    Executive Pay and "Independent" Compensation Consultants

    Executive compensation consultants face potential conflicts of interest that can lead to higher recommended levels of CEO pay, including the desires to “cross-sell” services and to secure “repeat business.” We find evidence in both the US and Canada that CEO pay... View Details
    • October 2013
    • Article

    Consulting on the Cusp of Disruption

    By: Clayton M. Christensen, Dina Wang and Derek C. M. van Bever
    Consulting fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at traditional... View Details
    Keywords: Disruptive Innovation; Consulting Industry
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    Christensen, Clayton M., Dina Wang, and Derek C. M. van Bever. "Consulting on the Cusp of Disruption." Harvard Business Review 91, no. 10 (October 2013): 106–114.
    • August 1998 (Revised September 2002)
    • Case

    Knowledge Management at Andersen Consulting

    Andersen Consulting has spent several years developing a knowledge management system. The two partners responsible are now wondering what to do next and how to improve usability of the knowledge sharing system. View Details
    Keywords: Partners and Partnerships; Knowledge Management; Consulting Industry
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    Hansen, Morten T., and Thomas H. Davenport. "Knowledge Management at Andersen Consulting." Harvard Business School Case 499-032, August 1998. (Revised September 2002.)
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