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  • All HBS Web  (251)
    • People  (2)
    • News  (81)
    • Research  (90)
  • Faculty Publications  (18)

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  • All HBS Web  (251)
    • People  (2)
    • News  (81)
    • Research  (90)
  • Faculty Publications  (18)
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  • 31 Mar 2008
  • HBS Case

JetBlue’s Valentine’s Day Crisis

mobile Internet devices. Mees also set the goal of doubling the number of agents who could simultaneously use the company's reservations system and of getting a Web-based rebooking system up and running so that customers could reschedule... View Details
Keywords: by Julia Hanna; Air Transportation
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

favor. Knowing she might not fit the typical image of a professor—because she’s “too young and too female,” as she puts it—Huang opened her class by saying, “I know it may look like I’m here to sell you Girl Scout cookies,” then... View Details
Keywords: by Dina Gerdeman
  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

“Technological change doesn’t just stay in board rooms and companies,” she says. “It drives our most intimate personal relationships as well.” Spar, the MBA Class of 1952 Professor of Business Administration at HBS, argues that crucial... View Details
Keywords: by Dina Gerdeman
  • 18 Jun 2020
  • Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

machines, mobile phones, and laundry services. Here, 19 of the 20 items were seen as significantly less permissible for the lower-income person, with only personal care products, like shampoo or toothpaste, being the exception. What... View Details
Keywords: by Rachel Layne
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

Federal restrictions of employee non-compete agreements could be in the cards for 2022, paving the way for increased worker mobility in a variety of industries. Such restrictions would have hiring and strategy implications for businesses... View Details
Keywords: by Kristen Senz; Technology
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

for policy choices.” Kerr, the Dimitri V. D’Arbeloff–MBA Class of 1955 Professor of Business Administration, has researched the economic effects of global migration of workers for more than a decade, sometimes partnering with his wife,... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

John Foley was irritated with his local gym. He was constantly getting elbowed out of his favorite spin classes as other cyclists snapped up spots in sessions led by the most popular instructors. Foley’s frustration inspired him in 2012... View Details
Keywords: by Dina Gerdeman
  • 06 Jul 2016
  • What Do You Think?

How Do We Pay for the Costs of Globalization?

increased job churn (which will occur), with no significant gain or loss of jobs. The problem generally is that the benefits of globalization flow largely to investors and consumers while workers bear a disproportionate share of the costs, depending on how... View Details
Keywords: by James L. Heskett; Manufacturing
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

mobilized to accomplish. Reassess available resources. The relaunch is a time to reexamine information, budgetary resources, and networks that will help the team advance its goals. Understand members’ constraints. A relaunch is an ideal... View Details
Keywords: by Sean Silverthorne
  • 15 Apr 2015
  • Research & Ideas

Why Americans Voted for an Income Tax

explained why he supported higher taxes on higher incomes: "As a country that values fairness, wealthier individuals have traditionally borne a greater share of this [tax] burden than the middle class or those less fortunate [This... View Details
Keywords: by Matthew C. Weinzierl
  • 31 May 2017
  • What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

In 1997, a young entrepreneur visited a class at Harvard Business School taught by my colleague, Len Schlesinger. The class discussed a case based on the visitor’s fledgling online retailing company that had... View Details
Keywords: by James Heskett; Retail
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

solutions such as the construction of mobile COVID test units with medical teams, which have so far tested over 60,000 people. The design was donated to 10 hospitals and is now also available for free online. Case 2: Leverage and protect... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 26 Aug 2013
  • Lessons from the Classroom

Built for Global Competition from the Start

recent questions entrepreneurs are facing, even if the answers are far from certain; and identifying areas where previous HBS students felt underprepared for handling the challenges. As an example, one case discussed in LGV was EverTrue View Details
Keywords: by Kim Girard; Education
  • 05 Oct 2016
  • What Do You Think?

Can the US Economy Regain the Growth and Prosperity of the Past?

Whose Job Is It to Rebuild the US Middle Class? Optimism among respondents to this month’s column concerning future United States growth rates hinges on whether the middle class can be restored. That’s a big contingency. Those commenting... View Details
Keywords: by James Heskett
  • 15 Feb 2012
  • Op-Ed

Occupy Wall Street Protestors Have a Point

would triple the middle class from 400 million to 1.2 billion people, these business leaders were concerned about the growing inequality of income within many nations, across nations, and across regions. Half the world's poor would be in... View Details
Keywords: by Joseph L. Bower, Herman B. Leonard & Lynn S. Paine
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

PC, the organization faced challenges in doing things outside of its established processes. Though many of the team members had worked together for years, they had to find new ways of working as they tried to launch the new mobile... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2007
  • Research & Ideas

The Power of the Noncompete Clause

associate professor of technology and operations management, their paper—available for download—is titled "Noncompetes and Inventor Mobility: Specialists, Stars, and the Michigan Experiment." What they found: While noncompetes do constrain View Details
Keywords: by Martha Lagace
  • 12 May 2009
  • First Look

First Look: May 12, 2009

Negotiation Game simulates the experience negotiating the sale, purchase, or financing of a property. The class competes as either a lender, buyer, or one of two groups of sellers, Raleigh, North Carolina and Las Vegas, Nevada. This is... View Details
Keywords: Martha Lagace
  • 01 Jan 2020
  • What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

Economy & Society, a thoughtful analysis of whether the United States risks losing its preeminent position in attracting global talent. Kerr is the Dimitri V. D'Arbeloff-MBA Class of 1955 Professor of Business Administration at... View Details
Keywords: by James Heskett; Technology
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