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Show Results For
- All HBS Web
(222)
- People (1)
- News (104)
- Research (66)
- Multimedia (2)
- Faculty Publications (16)
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- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
want from the airline.” The strategy also made good business sense because after all, Bastian told his managers and executives, “If you take care of your people, they take care of your customers.” In... View Details
- 16 Jan 2013
- Research & Ideas
The Messy Link Between Slave Owners and Modern Management
it was also built on the backs of slaves who were literally the opposite of free. "It's a much bigger, more powerful question to ask, If today we are using management techniques that were also used on slave plantations," she says, "how much more View Details
Keywords: by Katie Johnston
- 24 Jul 2023
- Research & Ideas
Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?
leave it. You may decide, I don't want it anymore. And I may decide, I don't need you anymore, and that’s just the deal,” he says. This transactional pattern doesn’t account for the totality of human experience: caring for a special needs... View Details
Keywords: by Kara Baskin
- 09 Apr 2024
- Book
Why Work Rituals Bring Teams Together and Create More Meaning
them to change our emotional states in many different ways.” With a 2023 Gallup survey showing that US employees are less satisfied with their jobs and less likely to feel that someone at work cares about them than four years ago, Norton... View Details
Keywords: by Michael Blanding
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
even excluding COVID-19 deaths) Mental health crises Secondary health problems from neglect/postponement of routine/preventative care Mass unemployment Dining, entertainment, arts, tourism industries—the whole experiential... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 06 Jun 2024
- Research & Ideas
How Younger Immigrants Gain an Edge in American Business
between Vietnamese women and US servicemen, writing that they were largely “jobless, homeless, uneducated, unwanted, barely able to speak English” when they arrived to America. Spurred in part by outrage sparked by a 1985 photo of polio-stricken Amerasian View Details
Keywords: by Rachel Layne
- 01 Nov 2020
- Research & Ideas
Good Leadership Is an Act of Kindness
schools are closed in a majority of states, most child care services have ceased operations, and a majority of couples with school-age children both have jobs. "These working parents are logging on after the... View Details
Keywords: by Boris Groysberg and Susan Seligson
- 11 Feb 2002
- Research & Ideas
The Quiet Leader—and How to Be One
little more," restraint that says, "I better not rush in because I don't know which way to go," —I think this approach is probably a little bit more appropriate. The famous first lines in Baby and Child View Details
Keywords: by Martha Lagace
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
problems, such as the adequacy of the public health system, disparities in access to health care, availability of emergency child care, universal broadband and Internet access, or educating people in life skills such as resiliency and... View Details
Keywords: by Dina Gerdeman
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
large corporations, such as Apple and Google, are careful to retain their underdog roots in their brand biographies." A forthcoming article coauthored by Keinan for the Journal of Consumer Research, "The Underdog Effect: The... View Details
Keywords: by Martha Lagace
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
The research provides food for thought as policymakers debate the efficacy and fairness of education initiatives like No Child Left Behind, the 2001 United States Act of Congress requiring federally funded public schools to administer... View Details
- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
issue, managers at buyers and suppliers are faced with hundreds of different supply chain programs—from labeling schemes like Fair Trade and organics, to industry association programs like Responsible Care and Sustainable Slopes, to a... View Details
Keywords: by Martha Lagace
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
reached 1,500 children, and is still growing. "It's a simple process," said Pollard. "It's an adult sitting with a child and saying, 'You're important.'" Firoz Rasul, chairman and CEO of Ballard Power Systems, said his... View Details
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
criminal justice reform, other issues like that, health care reform, but the nexus between corporate America and what Black America needs and the most, in my opinion, is employment. And so if we can do something about the 5.5 million... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
likes by the following day. Employers contemplating layoffs should take care to follow all legal requirements, recognizing recent changes in this respect. Many states have implemented temporary legal guidelines regarding employment that... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 24 Jan 2005
- Research & Ideas
Entrepreneurial Hospital Pioneers New Model
heart care for children. It's also a story made of equal parts Robin Hood humanitarianism, entrepreneurship, and the Indian government's newfound ability to allow entrepreneurs a free hand in trying to solve some of society's most... View Details
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
self-confidence. Add in a devastating pandemic that has forced many mothers to scale back professional duties to support children at home, and deeply embedded stereotypes about women as caregivers and men as breadwinners start to resurface with more intensity. “When... View Details
Keywords: by Kristen Senz
- 23 Jun 2008
- Research & Ideas
Innovative Ways to Encourage Personal Savings
and I try to keep our connections in the communities we serve by talking with people. We come away from these encounters with a sense of optimism. Low- and moderate-income individuals, by and large, want to take care of their families.... View Details
- 12 Jul 2016
- First Look
July 12, 2016
gaining information. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51329 July–August 2016 Harvard Business Review How to Pay for Health Care By: Porter, Michael E., and Robert S. Kaplan Abstract—The United States stands... View Details
Keywords: Sean Silverthorne
- 11 Feb 2002
- Research & Ideas
Secrets of the Successful Businesswoman
had seized business opportunities despite formidable odds. They included the first African-American millionaire, Celeste Walker, a child of slaves who founded a hair care empire that targeted other... View Details
Keywords: by Martha Lagace