Publications

October 2017 (Revised October 2020)
Case

Coaching Makena Lane

By: Ethan Bernstein and Om Lala

Makena Lane has a gift for producing results, even in the challenging retail context of the 2010s, but she also has a knack for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in... View Details

23 Jul 2001
Research & Ideas

How Relationships are Building Biotech

career relationships help to build up organizations. The study of careers seems to act as a powerful lens for examining the birth of biotech. Higgins, who specializes in research, teaching, and course... View Details

Keywords: by Martha Lagace & Mallory Stark

January 2018
Teaching Note

Still Leading (B1): Hon. Bob McDonald—Profiting from Purpose

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

This case is included in the Still Leading series, which is part of an opening series of cases used in the Advanced Leadership Initiative at Harvard University. This case can also be taught as a standalone case as it is rich with many key leadership lessons that fall... View Details

Keywords: Leadership; Personal Development and Career; Values and Beliefs; Transition

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

reflection of that service. So I have validated you, which is one of the most important lessons I learned in 25 years of The Oprah Show is that everybody is looking to be validated. Brooks: That's for sure. Winfrey: So, it's not just... View Details

Keywords: by HBS Staff

15 Aug 2023
Cold Call Podcast

Ryan Serhant: How to Manage Your Time for Happiness

Keywords: Re: Ashley V. Whillans; Real Estate

25 Aug 2014
HBS Case

Starbucks Reinvented

untested arenas that define the company as it exists today. "This case distills 20 years of my thinking about the most important lessons of strategy, leadership, and managing in turbulence in the frame of a very relevant... View Details

Keywords: by Julia Hanna; Food & Beverage

16 May 2023
HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

Rouen recalls his own early career working hourly shifts in retail, with its disincentive to work too quickly. He remembers that, “My colleagues and I actively tried to hamper the success of the firm because we were so frustrated, and the... View Details

Keywords: by Avery Forman

27 Apr 2016
Research & Ideas

How the FBI Reinvented Itself After 9/11

including Rivkin, who had spent their academic careers studying organizational design and organizational identity. A comprehensive study of the FBI’s transformation resulted in the paper "Does 'What We Do' Make Us 'Who We Are'?... View Details

Keywords: by Carmen Nobel

March 2004 (Revised April 2004)
Background Note

Seeing What's on Red Auerbach's Mind

By: Joseph B. Lassiter III and John T. Gourville

Analysis of an interview with Red Auerbach, HBR No. 87201. Alan M. Webber, who conducted the interview, probed for the lessons that Auerbach has learned from a long and productive career coaching and managing the Boston Celtics, a professional basketball team in the... View Details

Keywords: Markets; Research; Sports; Product Development; Communication Intention and Meaning; Sports Industry

08 Mar 2022
Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

domains. Studies have found that viewing photos of famous female leaders or reading about women in their intended career field empowered women to: Give longer, better speeches that are equal in length to those of male peers. Eliminate... View Details

Keywords: by Colleen Ammerman and Boris Groysberg

09 Dec 2014
First Look

First Look: December 9

out to learn what HBS graduates had to say about work and family and how their experiences, attitudes, and decisions might shed light on prevailing controversies. What their comprehensive survey revealed suggests that the conventional wisdom about women's View Details

Keywords: Sean Silverthorne

May 2011 (Revised June 2011)
Case

The Crisis at Tyco - A Director's Perspective

By: Suraj Srinivasan and Aldo Sesia

In 2002, Wendy Lane had been a member of the board of directors at Tyco International a little more than a year when the company's CEO Dennis Kozlowski and other top executives were accused of fraud, which ultimately led to resignations, imprisonments, lawsuits, and... View Details

Keywords: Management Teams; Reputation; Governing and Advisory Boards; Crisis Management; Accounting Audits; Problems and Challenges; Risk Management; Finance; Managerial Roles; Lawsuits and Litigation; Service Industry; United States

June 2008 (Revised October 2012)
Case

Big to Small: The Two Lives of Barry Nalls

By: Noam T. Wasserman and Rachel Galper

Barry Nalls describes lessons learned during his 25-year career—his rise at GTE and shorter-lived ventures—and how these prepared him to found MASERGY, a telecommunications start-up. Even as a young boy in a family of entrepreneurs, Nalls had a reputation as a hard... View Details

Keywords: Business Startups; Experience and Expertise; Entrepreneurship; Corporate Entrepreneurship; Personal Development and Career

08 Nov 2024
HBS Case

What Wartime Service Taught These Historic Leaders

difference, and willingness to sacrifice.” Simons says the command-and-control format and life-or-death pressure of the military impart important lessons fast. “We are often at our best when we are stressed. In business, we call that... View Details

Keywords: by Avery Forman; Entertainment & Recreation

07 Feb 2005
Research & Ideas

How “Career Imprinting” Shapes Leaders

of cognitive frames—as well as specific capabilities, connections, and confidence—they bring to new posts. Q: What can potential leaders learn from the concept of career imprinting? A: I outline many lessons... View Details

Keywords: by Mallory Stark

December 2009 (Revised June 2011)
Case

Curt Schilling's Next Pitch

By: Noam T. Wasserman, Jeffrey J. Bussgang and Rachel Gordon

As his major-league pitching career was starting to wind down in 2006, baseball all-star Curt Schilling decided to become an entrepreneur. Looking to focus his tenacity and his passion for online role-playing games on a new challenge, he founded an online gaming... View Details

Keywords: Mergers and Acquisitions; Business Startups; Decision Choices and Conditions; Entrepreneurship; Financing and Loans; Leadership; Personal Development and Career; Groups and Teams; Video Game Industry