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(46)
- News (20)
- Research (23)
- Multimedia (2)
- Faculty Publications (17)
Show Results For
- All HBS Web
(46)
- News (20)
- Research (23)
- Multimedia (2)
- Faculty Publications (17)
- August 2013 (Revised July 2014)
- Case
Coffee Wars in India: Café Coffee Day Takes On the Global Brands
By: David B. Yoffie and Tanya Bijlani
Café Coffee Day (CCD) is contemplating how to respond to the entry of Starbucks into the Indian coffee chain market. The case study describes the emergence of CCD as the leading coffee chain in India, with over 1,400 cafes in India. In early 2013, Starbucks, the... View Details
Yoffie, David B., and Tanya Bijlani. "Coffee Wars in India: Café Coffee Day Takes On the Global Brands." Harvard Business School Case 714-409, August 2013. (Revised July 2014.)
- February 2013 (Revised May 2013)
- Case
Juan Valdez: Innovation in Caffeination
By: Michael I. Norton and Jeremy Dann
Corporate entrepreneurs attempt to revive Colombia's famous Juan Valdez brand in the age of Starbucks, with café chain and packaged coffee ventures. In the 1970s and 80s, the iconic "Juan Valdez" ingredient brand was the most recognized in the world of coffee. The... View Details
Keywords: Innovation; Branding; Global Business; Sales; Marketing; Retailing; Corporate Strategy; Organizational Change; Corporate Entrepreneurship; Brands and Branding; Innovation and Invention
Norton, Michael I., and Jeremy Dann. "Juan Valdez: Innovation in Caffeination." Harvard Business School Case 513-090, February 2013. (Revised May 2013.)
- March 1987 (Revised October 1993)
- Case
Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program
By: W. Earl Sasser
In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details
Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Service Industry; Boston
Sasser, W. Earl. "Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program." Harvard Business School Case 687-063, March 1987. (Revised October 1993.)
- Web
Hiring Organizations
T-Mobile T. Rowe Price Taiyo Pacific Partners TALEA Beer Co. Talisman TANDA - mytanda.com Tandem Target Tarsadia Investments Tatte Bakery & Cafe Tau Ventures Temerity Strategic Partners Ten Eleven Ventures Tesla Thinkverse - formerly... View Details
- 23 May 2018
- Research & Ideas
How to Know If Your Neighborhood Is Being Gentrified
Francisco. Among the findings: The opening of a Starbucks—and cafes more generally—is a leading indicator of gentrification, and is associated with an increase in local housing prices of .5 percent. Gentrifying neighborhoods tend to spawn... View Details
Keywords: by Dina Gerdeman
- 21 Jan 2022
- Blog Post
Tipping Point: Investing in the Women of Kenya’s Coffee Farms
At one end of the global coffee supply chain are the diners who gather for brunch at the sidewalk tables outside Chloe’s Cafe in San Francisco’s Noe Valley neighborhood. Regulars there order the fluffy banana-walnut pancakes and steaming... View Details
- 24 Jun 2021
- Blog Post
Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class
learned in the classroom, one of the big takeaways for her has been the people she met throughout her three years on campus. “The long chats and debates I had with my classmates, in the joint degree seminar classroom and in the dining halls and View Details
- 11 Mar 2021
- News
Leading with Heart
have enough drive-throughs. Only half of our cafes have drive-throughs. So we said, "We need curbside pickup, so customers don't have to get out of their cars." We launched curbside pickup with geo-fencing technology. Basically when you... View Details
- 06 May 2019
- News
Are You Ready for Veggie Fast-Casual?
he believes has potential to scale nationally. Since selling Panera in 2017, he’s also invested in three other health-conscious cafes based around Boston. Life Alive offers vegetable-filled grain bowls, broth and smoothie bowls, CBD... View Details
- 06 Dec 2021
- News
Tipping Point
Illustration by Erin Robinson At one end of the global coffee supply chain are the diners who gather for brunch at the sidewalk tables outside Chloe’s Cafe in San Francisco’s Noe Valley neighborhood. Regulars there order the fluffy... View Details
- 27 Mar 2019
- Blog Post
From SNL to Showtime: Pursuing a Career in Entertainment
aren't particularly related to what I learned in b-school, as I advance in my career, I know I'll be using all those management, leadership, marketing skills etc.) What do you miss the most about HBS? Border Cafe in Harvard Square! It's... View Details
- 01 Sep 2024
- News
Action Plan: Yes, Chef!
Spago-devotee Johnny Carson take stacks of pizzas home to freeze, Puck decided to branch out and sell his frozen pizzas to the grocery-buying public. Puck—the man and the brand—was suddenly everywhere. The 1990s brought still more expansion: In 1993, Puck opened his... View Details
Keywords: Christine Speer Lejeune
- 01 Jun 2017
- News
Life in Lockdown
market research. But first—coffee. “Nothing happens without coffee,” Foalea says. They break into two teams: Foalea, Behrens, and Lymperopoulos go in one direction, Shin and Iubel in the other direction toward Tatte Bakery & Café. After they caffeinate, Shin and Iubel... View Details
- 23 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part Two
these products provide. Each entrepreneur stuck with the enterprise as it grew and changed.—Nancy F. Koehn In an analogous manner, Starbucks provides an engaging, sociable experience to the more than 12 million people a week who visit its View Details
Keywords: by Martha Lagace
- 16 Jul 2019
- News
The Making of a Movement
As David Linn (MBA 2000) and his wife of five years, Jen Goodman Linn (MBA 1999), sat across a table for two at an outdoor cafe in Manhattan, they looked like any other young couple sharing lunch on a sunny spring day. But there was... View Details
- 01 Apr 2002
- News
Pamela Thomas Graham
professor who takes on unsolved murders and issues of race with equal aplomb. Thomas-Graham admits that progress on her third Ivy League mystery (set at Princeton) has been slow. "My husband and I are parents of a three-year-old son, so we don't spend as much time... View Details
- 01 Mar 2025
- News
Work of Art
That’s the Kaphar effect. It’s also a picture of vertical integration, as Price, the MBA of the partnership, explains: The manufacturing is the creativity. Four apartments provide affordable housing for artists and generate income while other spaces are rented out to... View Details
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
recently, and the cafes had menus printed in five languages," says Underhill. "But in South Florida, an area heavily populated by Hispanics, there are restaurants that don't have menus printed in Spanish." In Washington,... View Details
- 24 Sep 2001
- Research & Ideas
Why the Internet Doesn’t Change Everything
Net. In Silicon Valley, along Route 128, and in the samizdat cafes of Beijing and Rangoon, there is a palpable sense of excitement, a prevailing belief that authority is dead and that digital technologies have killed it. And to some... View Details
Keywords: by Debora L. Spar
- 12 Nov 2013
- First Look
First Look: November 12
714-409 Coffee Wars in India: Café Coffee Day Takes on the Global Brands Café Coffee Day (CCD) is contemplating how to respond to the entry of Starbucks into the Indian coffee chain market. The case study describes the emergence of CCD as the leading coffee chain in... View Details
Keywords: Sean Silverthorne