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- All HBS Web
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- People (1)
- News (270)
- Research (318)
- Events (1)
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- Faculty Publications (163)
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- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
human toll to letting algorithms do the work. “Maybe there is a bias from people who have been traditionally hiring men.” Searches on popular recruiting sites might seem like a neutral way to find prospective candidates, but their underlying technology can reinforce... View Details
- 02 Jan 2024
- Research & Ideas
10 Trends to Watch in 2024
The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
doubts were expressed by readers of this column about whether it even qualifies as a Black Swan. Let’s turn to some of the responses. “We are not dealing here with a Black Swan,” Tom Coyne commented. “The... View Details
Keywords: by James Heskett
- June 2011 (Revised September 2011)
- Case
Tough Choices for the Illinois Pension System
By: Robert C. Pozen and Brij S. Khurana
This case describes the precarious fiscal situation of the Illinois public pension system in the spring of 2009 and the accounting of pension plans by non-federal municipalities more generally. In February 2009, in the midst of a recession, recently-appointed Governor... View Details
Keywords: Budgets and Budgeting; Financial Crisis; Financial Liquidity; Annuities; Financial Management; Financing and Loans; Taxation; Strategic Planning; Problems and Challenges; Illinois
Pozen, Robert C., and Brij S. Khurana. "Tough Choices for the Illinois Pension System." Harvard Business School Case 311-139, June 2011. (Revised September 2011.)
- 01 Nov 2017
- What Do You Think?
What Are the Real Lessons of the Wells Fargo Case?
control, questionable organizational (particularly human resource management) practices, and human behavior traits in general. As “Former Employee” put it, “much of the language in the Visions and Values about caring for team members and customers is just words and not... View Details
- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
championship win over the Indianapolis Colts by tampering with the footballs. Accusers, which included the National Football League’s head office, said someone with the team underinflated the balls to make them easier for quarterback... View Details
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
We suspect that the mistakes happen when firms choose managers at any level—from CEO to business unit head to project manager—based on what we call "right stuff" thinking, borrowing the term from Tom Wolfe's famous book and the... View Details
Keywords: by Michael Raynor
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
copy of an extensively researched recent book, Power, for All, by Professors Julie Battilana and Tiziana Casciaro. The authors define power as “the ability to influence others’ behavior, be it through persuasion or coercion (through)... View Details
Keywords: by James Heskett
- 06 Jul 2011
- Research & Ideas
Are You a Level-Six Leader?
the Builder, strives not to reach a goal but to build an institution. Builders are legendary leaders such as IBM's Tom Watson Jr., GM's Alfred P. Sloan, and Harpo's Oprah Winfrey. These people serve their institutions View Details
Keywords: by Mitch Maidique
- August 2018 (Revised October 2019)
- Case
C3.ai—Driven to Succeed
By: Robert Simons and George Gonzalez
CEO Tom Siebel navigates his artificial intelligence (ai) startup through a series of pivots, market expansions, and even an elephant attack to become a leading platform ad service provider. The case describes his unusual management approach emphasizing employee... View Details
Keywords: Strategy Execution; Performance Measurement; Critical Performance Variables; Strategic Boundaries; Internet Of Things; Artificial Intelligence; Software Development; Big Data; Machine Learning; Business Startups; Management Style; Business Strategy; Performance; Measurement and Metrics; Organizational Culture; AI and Machine Learning; Digital Transformation; Applications and Software; Digital Marketing; Analytics and Data Science; Technology Industry; United States; California
Simons, Robert, and George Gonzalez. "C3.ai—Driven to Succeed." Harvard Business School Case 119-004, August 2018. (Revised October 2019.)
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
using art to sharpen the intuitiveness that goes into the moment of choice." Others maintained that choosing is neither an art nor a science. Laurence McKinney said, "We ultimately base our decisions on 'feelings'" and emotions, aided View Details
Keywords: by Jim Heskett
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
March 27, 2017 Harvard Business Review How the Water Industry Learned to Embrace Data By: Cespedes, Frank V., and Amir Peleg Abstract—Most current talk about “big data” seems to assume the disintermediation or replacement of physical assets View Details
Keywords: by Sean Silverthorne
- 05 Jun 2009
- What Do You Think?
What Does Slower Economic Growth Really Mean?
Summing Up If not useful growth, what are we measuring? And why? This column does not thrive on general agreement. And this past month discussants came close to general agreement on the proposition that economic growth is not measured properly View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
linkages he saw and analyzed. “Al Chandler had one of the best darn smiles this side of the Continental Divide." —Nancy F. Koehn Second, he wrote about the past but this work was always anchored by his own eye on the present. Al... View Details
Keywords: by Sean Silverthorne
- 06 Aug 2001
- Research & Ideas
Go Global—or No? Can You Make the Case?
Ever wanted to judge a Harvard Business Review case study? Here's your chance. In its June issue, Harvard Business Review published an account of the fictional company, DataClear, authored by Harvard Business School associate professor... View Details
Keywords: by Walter Kuemmerle
- May 2011
- Article
Challenge the Boss or Stand Down
By: W. Earl Sasser
This HBR Case Study includes both the case and the commentary. For teaching purposes, this reprint is also available in two other versions: case study-only, reprint R1105X, and commentary-only, R1105Z. Tom Green, an aggressive young sales executive at self-service... View Details
Keywords: Problems and Challenges; Personal Development and Career; Jobs and Positions; Conferences; Service Industry
Sasser, W. Earl. "Challenge the Boss or Stand Down." R1105M. Harvard Business Review 89, no. 5 (May 2011).
- 07 Aug 2009
- What Do You Think?
Why Can’t Americans Get Health Care Right?
above are numerous in a channel that includes, in your comments, food and tobacco producers of unhealthy products (Christy Hitchens, Tom Dolembo); lifestyle equipment and service providers; developers and manufacturers of high-cost... View Details
- 11 Jun 2007
- Lessons from the Classroom
Teaching the Next Generation of Energy Executives
energy industry come away with a quite different perspective on the strategic and management challenges confronting energy executives today. As demand continues to soar, where will new oil reserves be found? What bets are to be placed by... View Details
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
Summing Up What Role Will Management Play in Saving US Health Care? The verdict is in, according to respondents of this month's column: Problems confronting health care in the US are much larger and broader than those that can be solved View Details
- 28 Apr 2008
- HBS Case
Negotiating with Wal-Mart
Farms, but it's pretty hard to live without Tide and Pampers.” "The concept of win-win bargaining is a good and powerful message," Sebenius says, "but a lot of our students and executives face counterparts who aren't interested in playing View Details