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  • All HBS Web  (51)
    • News  (2)
    • Research  (41)

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  • All HBS Web  (51)
    • News  (2)
    • Research  (41)
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  • 22 Sep 2008
  • Research & Ideas

The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

geographic office location," Stuart says. Although the research doesn't try to answer why corporate silos are so difficult to tear down, Stuart hopes the data will help managers understand, pinpoint, and remove bottlenecks within their own organizations. View Details
Keywords: by Sarah Jane Gilbert
  • 16 Aug 2010
  • Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

Steenburgh of HBS and Jill Avery (HBS DBA'07) of Simmons School of Management. We asked Steenburgh to explain how practitioners can use the toolkits in their businesses. Sarah Jane Gilbert: Can you describe... View Details
Keywords: by Sarah Jane Gilbert
  • 02 Feb 2009
  • Research & Ideas

The Success of Persistent Entrepreneurs

receive higher valuations and less restrictive covenants when they raise capital? Sarah Jane Gilbert: Can you explain the concept of "performance persistence" and what it entails? Paul Gompers and Josh... View Details
Keywords: by Sarah Jane Gilbert
  • 14 Nov 2005
  • Research & Ideas

How Can Start Ups Grow?

entrepreneurs everywhere. Sarah Jane Gilbert: How did you first become interested in studying growth in newly founded firms and young organizations? Mukti Khaire: Only one out of every ten newly founded... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 05 Nov 2007
  • Research & Ideas

The Changing Face of American Innovation

leadership." We asked him to discuss his findings and where his work is heading next. Sarah Jane Gilbert: What led to your interest in this area? William Kerr: In the late 1990s, I worked with a large... View Details
Keywords: by Sarah Jane Gilbert; Technology
  • 14 Jul 2008
  • Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

schools. What was the appeal of charter schools in this sensitive environment? What opportunities do they present both for improving public education and utilizing best practices in entrepreneurship? Childress explains below. Sarah View Details
Keywords: by Sarah Jane Gilbert; Education
  • 27 Jul 2009
  • Research & Ideas

Social Network Marketing: What Works?

the research with HBS Working Knowledge. Sarah Jane Gilbert: Your research attempted to answer this question: Do friends within a social network influence online buying behaviors of others in the group? What... View Details
Keywords: by Sarah Jane Gilbert; Advertising; Publishing; Retail
  • 02 Jun 2008
  • Research & Ideas

Spending on Happiness

participants were randomly assigned to spend money on others rather than themselves. We asked Norton to elaborate in an email interview, an invitation to which he cheerfully agreed. Sarah Jane Gilbert: What... View Details
Keywords: by Sarah Jane Gilbert
  • 14 Oct 2008
  • Research & Ideas

Should You Bring Advertising Expertise In-House?

managers to give serious consideration to the internalization of at least some advertising and marketing services," Silk says in this Q&A. Sarah Jane Gilbert: Can you explain the concept of vertical... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

engage in collective behaviors that diminish their ability to do so. Sarah Jane Gilbert:What led you to study the effects of performance pressure on work teams? Heidi Gardner: I experienced similar team... View Details
Keywords: by Sarah Jane Gilbert
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

industry went through its life-cycle stages. (Read a book excerpt on Herb Kelleher and Southwest Airlines below.) Sarah Jane Gilbert: Your research on the airline industry explores three types of executives:... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

interview, Ely discusses the origins of the research, her experiences aboard an oil platform, and how this research can improve safety at other job sites. Sarah Jane Gilbert: How do you define masculine... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 07 Mar 2007
  • Research & Ideas

How Do You Value a “Free” Customer?

begins to answer. Sarah Jane Gilbert: Why do traditional customer lifetime value formulas break down in a networked setting, and how does your model address those shortcomings? Sunil Gupta: Traditional... View Details
Keywords: by Sarah Jane Gilbert; Web Services
  • 29 Oct 2007
  • HBS Case

Marketing Maria: Managing the Athlete Endorsement

World Series just completed with a Boston Red Sox sweep of the Colorado Rockies, we asked Elberse to discuss the business of sports marketing and the unique case of Maria Sharapova. Sarah Jane Gilbert: What... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

Sarah Jane Gilbert: What led you to pursue this research? Amy Edmondson: This research, rather than being a single project, is part of a fifteen-year program of a half dozen or so projects in different... View Details
Keywords: by Sarah Jane Gilbert
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

the 1980s, with time dimension modifications introduced by Anderson for clients of Acorn Systems. We asked Kaplan to describe the problems with traditional costing approaches, the improvements made by TDABC,... View Details
Keywords: by Sarah Jane Gilbert
  • 20 Feb 2006
  • Research & Ideas

Are Company Founders Underpaid?

the Academy of Management Journal. The paper was featured in the Best Paper Proceedings of the 2004 Academy of Management Conference and of the 2003 Babson-Kauffman Research Conference. Sarah Jane Gilbert:... View Details
Keywords: by Sarah Jane Gilbert; Financial Services; Technology
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

respond, and the value of the topic in the business world. Sarah Jane Gilbert: What led to your interest to develop and teach The Moral Leader course? Sandra Sucher: My interest in the topic of moral... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

Alive: Exploring Generative Moments in Doing Qualitative Research. Vol. 27, edited by Arne Carlsen and Jane E. Dutton. Advances in Organization Studies. Copenhagen Business School Press, forthcoming An... View Details
Keywords: Sean Silverthorne
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