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  • 17 Feb 2003
  • Research & Ideas

Tales of the Newly-minted MBA

more pressing demands of earning a living. After stints at Bain & Co., J. Crew, and Old Navy, he landed his current position as vice president of People's Bank in Bridgeport, Connecticut. Now he's decided to follow another turn in his... View Details
Keywords: by Julia Hanna
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

reaping the benefits of FDI (which relate to when FDI will generate growth) and (2) the mechanisms by which FDI creates positive externalities (which relate to how FDI generates growth). Technology and Innovation Management... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

environments. Reduce the Risk of Failed Financial Judgments Authors:Robert G. Eccles, Jr., and Edward J. Riedl Publication:HBS Centennial Issue. Harvard Business Review 86, nos. 7/8 (July - August 2008). Abstract When crucial financial... View Details
Keywords: Martha Lagace
  • Article

Integrating: A Managerial Practice that Enables Implementation in Fragmented Health Care Environments

By: Michaela J. Kerrissey, Patricia Satterstrom, Nicholas Leydon, Gordon Schiff and Sara J. Singer
How some organizations improve while others remain stagnant is a key question in health care research. This inductive qualitative study examines primary care clinics implementing improvement efforts in order to identify mechanisms that enable implementation despite... View Details
Keywords: Organization And Management Theory; Quality Improvement; Health Care and Treatment; Performance Improvement; Integration; Cooperation
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  • 2011
  • Working Paper

Managerial Practices That Promote Voice and Taking Charge among Frontline Workers

By: Julia Adler-Milstein, Sara J. Singer and Michael W. Toffel
Process-improvement ideas often come from frontline workers who speak up by voicing concerns about problems and by taking charge to resolve them. We hypothesize that organization-wide process-improvement campaigns encourage both forms of speaking up, especially voicing... View Details
Keywords: Communication; Employees; Knowledge Sharing; Knowledge Use and Leverage; Management Practices and Processes; Operations; Business Processes; Performance Improvement
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  • 2009
  • Working Paper

Operational Failures and Problem Solving: An Empirical Study of Incident Reporting

By: Julia Rose Adler-Milstein, Sara J. Singer and Michael W. Toffel
Operational failures occur in all industries with consequences that range from minor inconveniences to major catastrophes. Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage... View Details
Keywords: Communication Strategy; Legal Liability; Management Practices and Processes; Service Operations; Failure; Health Industry
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  • 17 Sep 2013
  • First Look

First Look: September 17

L., and Sara J. Singer Abstract—Management-By-Walking-Around (MBWA) is a widely adopted technique in hospitals that involves senior managers directly observing frontline work.... View Details
Keywords: Sean Silverthorne
  • 14 Jun 2016
  • First Look

June 14, 2016

Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective By: Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner Abstract—Psychological safety... View Details
Keywords: Sean Silverthorne
  • 11 Feb 2014
  • First Look

First Look: February 11

cross-departmental collaboration mechanisms that enable improvement in the flow of materials across departmental boundaries. August 2013 Production and Operations Management The Effectiveness of Management-By-Walking-Around: A Randomized Field Study By: Tucker, Anita... View Details
Keywords: Sean Silverthorne
  • August 2017
  • Article

Effective Leadership of Surgical Teams: A Mixed Methods Study of Surgeon Behaviors and Functions

By: J. Stone, E. Aveling, M. Frean, M. Shields, C. Wright, F. Gino, T. Sundt and S.J. Singer
The importance of effective team leadership for achieving surgical excellence is widely accepted, but we understand less about the behaviors that achieve this goal. We studied cardiac surgical teams to identify leadership behaviors that best support surgical teamwork.... View Details
Keywords: Groups and Teams; Leadership; Health Care and Treatment; Health Industry
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  • 27 May 2009
  • First Look

First Look: May 27, 2009

consumption growth by a representative agent with a high elasticity of intertemporal substitution. This paper documents several empirical difficulties for the model as calibrated by Bansal and Yaron (BY,... View Details
Keywords: Martha Lagace
  • Article

Medical Group Structural Integration May Not Ensure That Care Is Integrated, From The Patient's Perspective

By: Michaela J. Kerrissey, Jonathan Clark, Mark Friedberg, Wei Jiang, Ashley Kay Fryer, Molly Frean, Stephen Shortell, Patricia Ramsay, Lawrence Casalino and Sara J. Singer
Structural integration is increasing among medical groups, but whether these changes yield care that is more integrated remains unclear. We explored the relationships between structural integration characteristics of 144 medical groups and perceptions of integrated... View Details
Keywords: Integration; Health Care Delivery; Organization Structure; Organizational Structure; Health Care and Treatment; Perception; Perspective; Health Industry; United States
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  • 27 Sep 2011
  • First Look

First Look: September 27

Opportunity Authors:Maxim Sytch, Adam Tatarynowicz, and Ranjay Gulati Publication:Organization Science (forthcoming) An abstract is unavailable at this time.   Working PapersManagerial Practices That Promote Voice and Taking Charge among Frontline Workers Authors:Julia... View Details
Keywords: Sean Silverthorne
  • 2006
  • Working Paper

When Learning and Performance Are at Odds: Confronting the Tension

By: Sara J. Singer and Amy C. Edmondson
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  • 03 Aug 2010
  • First Look

First Look: August 3

entrepreneurship researchers.   Working PapersSpeaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees Authors:Julia Adler-Milstein, Sara J. Singer, and Michael W.... View Details
Keywords: Martha Lagace
  • 22 Mar 2011
  • First Look

First Look: March 22

Recruiting Andrew Yard (A) Brian J. Hall, Nicole S. Bennett, and Sara del NidoHarvard Business School Case 911-028 This case describes a compensation negotiation between a global HR director and a candidate... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

Howard, Sara J. Singer, and Amy C. Edmondson Abstract— For too long, the worlds of business and health have been mired in a checkered, sometimes contentious, history. Millions of deaths worldwide can be... View Details
Keywords: Dina Gerdeman
  • Article

Toward a Corporate Culture of Health: Results of a National Survey

By: Michael Anne Kyle, Lumumba Seegars, John M. Benson, Robert J. Blendon, Robert S. Huckman and Sara J. Singer
Context: The private sector has a large potential role in advancing health and well-being, but attention to corporate practices around health tends to focus on a narrow range of issues and on large businesses. Systematically describing private sector engagement in... View Details
Keywords: Corporate Health; Social Determinants Of Health; Health Policy; Public Health; Organizations; Health; Policy; Surveys
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  • 03 Nov 2009
  • First Look

First Look: Nov. 3

make the new model work? Purchase this case: http://cb.hbsp.harvard.edu/cb/product/309085-PDF-ENG Sara Campbell Ltd. (C) Romana L. Autrey, V.G. Narayanan, and Julia RozovskyHarvard Business School Supplement 110-034 Supplements the View Details
Keywords: Martha Lagace
  • 26 Jul 2011
  • First Look

First Look: July 26

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1886489 Determinants of Successful Frontline Process Improvement: Action versus Analysis Authors:Anita L. Tucker and Sara J. View Details
Keywords: Sean Silverthorne

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