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Publications

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  • All HBS Web  (60)
    • News  (6)
    • Research  (54)
  • Faculty Publications  (31)

Show Results For

  • All HBS Web  (60)
    • News  (6)
    • Research  (54)
  • Faculty Publications  (31)
← Page 2 of 60 Results →
  • 2009
  • Working Paper

Innovation Communication in Multicultural Networks: Deficits in Inter-cultural Capability and Affect-based Trust as Barriers to New Idea Sharing in Inter-cultural Relationships

By: Roy Y.J. Chua and Michael W. Morris
Innovative solutions to pressing global problems require effective inter-cultural communication. We propose that a barrier to the sharing of ideas pertinent to innovation in inter-cultural relationships is low affect-based trust, which arise from individuals' deficits... View Details
Keywords: Interpersonal Communication; Cross-Cultural and Cross-Border Issues; Innovation and Invention; Knowledge Sharing; Trust
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Chua, Roy Y.J., and Michael W. Morris. "Innovation Communication in Multicultural Networks: Deficits in Inter-cultural Capability and Affect-based Trust as Barriers to New Idea Sharing in Inter-cultural Relationships." Harvard Business School Working Paper, No. 09-130, May 2009.
  • Article

Embeddedness and New Idea Discussion in Professional Networks: The Mediating Role of Affect-Based Trust

By: Roy Y.J. Chua, M.W. Morris and P. Ingram
This article examines how managers' tendency to discuss new ideas with others in their professional networks depends on the density of shared ties surrounding a given relationship. Consistent with prior research which found that embeddedness enhances information flow,... View Details
Keywords: Information; Networks; Trust
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Chua, Roy Y.J., M.W. Morris, and P. Ingram. "Embeddedness and New Idea Discussion in Professional Networks: The Mediating Role of Affect-Based Trust." Journal of Creative Behavior 44, no. 2 (June 2010): 85–104.
  • July 2012
  • Article

Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration

By: Roy Y.J. Chua, Michael W. Morris and Shira Mor
We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust in their relationships with people from different cultures, enabling creative collaboration. Study 1, a multi-rater... View Details
Keywords: Management; Cross-Cultural and Cross-Border Issues; Relationships; Trust; Social and Collaborative Networks; Creativity
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Chua, Roy Y.J., Michael W. Morris, and Shira Mor. "Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration." Organizational Behavior and Human Decision Processes 118, no. 2 (July 2012): 116–131.
  • 2011
  • Working Paper

Collaborating across Cultures: Cultural Metacognition & Affect-Based Trust in Creative Collaboration

By: Roy Y.J. Chua, Michael W. Morris and Shira Mor
We propose that managers' awareness of their own and others' cultural assumptions (cultural metacognition) enables them to develop affect-based trust with associates from different cultures, promoting creative collaboration. Study 1, a multi-rater assessment of... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Knowledge Sharing; Managerial Roles; Creativity; Prejudice and Bias; Social and Collaborative Networks; Trust; Cooperation
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Chua, Roy Y.J., Michael W. Morris, and Shira Mor. "Collaborating across Cultures: Cultural Metacognition & Affect-Based Trust in Creative Collaboration." Harvard Business School Working Paper, No. 11-127, June 2011.
  • Summer 2012
  • Article

Building Effective Business Relationships in China

By: Roy Y.J. Chua
Keywords: China; China
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Chua, Roy Y.J. "Building Effective Business Relationships in China." MIT Sloan Management Review 53, no. 4 (Summer 2012).
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

distinction is possible because strategy and business model are different constructs. Download the paper: http://www.hbs.edu/research/pdf/10-036.pdf The Devil Wears Prada? Effects of Exposure to Luxury Goods on Cognition and Decision Making Authors:Roy View Details
Keywords: Martha Lagace
  • 27 May 2009
  • First Look

First Look: May 27, 2009

Communication in Multicultural Networks: Deficits in Inter-cultural Capability and Affect-based Trust as Barriers to New Idea Sharing in Inter-cultural Relationships Authors:Roy Y.J. Chua and Michael W.... View Details
Keywords: Martha Lagace
  • December 2013
  • Article

The Costs of Ambient Cultural Disharmony: Indirect Intercultural Conflicts in Social Environment Undermine Creativity

By: Roy Y.J. Chua
Intercultural tensions and conflicts are inevitable in the global workplace. This paper introduces the concept of ambient cultural disharmony—indirect experience of intercultural tensions and conflicts in individuals' immediate social environment—and demonstrates how... View Details
Keywords: Creativity; Culture
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Chua, Roy Y.J. "The Costs of Ambient Cultural Disharmony: Indirect Intercultural Conflicts in Social Environment Undermine Creativity." Academy of Management Journal 56, no. 6 (December 2013): 1545–1577.
  • October 2010
  • Case

CDG: Managing in China's Economic Transformation

By: Roy Y.J. Chua, Shaohui Chen and Lisa Kwan
China Data Group (CDG) is a leading business processes outsourcing company based in Beijing, China. Roc Yang, chairman of CDG, had to confront a dilemma when he discovered that one of his senior managers gave a gift to a potential client in an effort to win a large... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Management Practices and Processes; Emerging Markets; Negotiation Deal; Relationships; Networks; Societal Protocols; China
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Chua, Roy Y.J., Shaohui Chen, and Lisa Kwan. "CDG: Managing in China's Economic Transformation." Harvard Business School Case 411-067, October 2010.
  • 2009
  • Article

Compelled to Help: Effects of Direct and Indirect Exchange on Perceived Obligation in Professional Networks

By: Roy Y.J. Chua, Billian Sullivan and Michael W. Morris
This research examines felt obligation to help others in employees' and managers' professional networks using a social exchange perspective. We hypothesize that obligation toward others would follow the norms of both direct and indirect reciprocity. Direct reciprocity... View Details
Keywords: Perspective; Conflict of Interests; Research; Surveys; Networks; Forecasting and Prediction; Social Issues
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Chua, Roy Y.J., Billian Sullivan, and Michael W. Morris. "Compelled to Help: Effects of Direct and Indirect Exchange on Perceived Obligation in Professional Networks." Academy of Management Annual Meeting Proceedings (2009).
  • 1 Feb 2008
  • Lecture

The Devil Wears Prada: The Effect of Exposure to Luxury Goods on Ethical Decision Making

By: Roy Y.J. Chua and X. Zou
Keywords: Luxury; Ethics; Decision Making
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Chua, Roy Y.J., and X. Zou. "The Devil Wears Prada: The Effect of Exposure to Luxury Goods on Ethical Decision Making." Lecture at the Society for Personality and Social Psychology Annual Meeting, Albuquerque, NM, February 1, 2008.
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

about the role of marketplace institutions and the timing of transactions. Download the paper: http://papers.nber.org/papers/W16556   Cases & Course MaterialsCDG: Managing in China's Economic Transformation Roy View Details
Keywords: Sean Silverthorne
  • November 2011 (Revised March 2012)
  • Teaching Note

CDG: Managing in China's Economic Transformation (TN)

By: Roy Y.J. Chua and Sharon Mozgai
Keywords: Economy; Transformation; China
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Chua, Roy Y.J., and Sharon Mozgai. "CDG: Managing in China's Economic Transformation (TN)." Harvard Business School Teaching Note 412-085, November 2011. (Revised March 2012.)
  • 2006
  • Article

Empowerment through Choice? A Critical Analysis of the Effects of Choice in Organizations

By: Roy Y.J. Chua and S Iyengar
Keywords: Decision Choices and Conditions; Theory; Organizations
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Chua, Roy Y.J., and S Iyengar. "Empowerment through Choice? A Critical Analysis of the Effects of Choice in Organizations." Research in Organizational Behavior 27 (2006): 41–79.
  • 2009
  • Working Paper

The Devil Wears Prada: Effects of Exposure to Luxury Goods on Cognition and Decision Making

By: Roy Y.J. Chua and Xi Zou
Although the concept of luxury has been widely discussed in social theories and marketing research, relatively little research has directly examined the psychological consequences of exposure to luxury goods. This paper demonstrates that mere exposure to luxury goods... View Details
Keywords: Decision Choices and Conditions; Judgments; Ethics; Marketing; Behavior; Power and Influence; Luxury
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Chua, Roy Y.J., and Xi Zou. "The Devil Wears Prada: Effects of Exposure to Luxury Goods on Cognition and Decision Making." Harvard Business School Working Paper, No. 10-034, November 2009.
  • 01 Jan 2010
  • Conference Presentation

With my Head or with my Heart? A Study of How Chinese Executives Trust Overseas Chinese and Non-Chinese Business Partners

By: C. Jiang and Roy Y.J. Chua
Keywords: Trust; Partners and Partnerships; China
Citation
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Jiang, C., and Roy Y.J. Chua. "With my Head or with my Heart? A Study of How Chinese Executives Trust Overseas Chinese and Non-Chinese Business Partners." Paper presented at the Workshop on Trust Within and Between Organizations, Madrid, Spain, January 01, 2010.
  • 2006
  • Chapter

Dynamics of Trust in Guanxi Networks

By: Roy Y.J. Chua and M. Morris
Keywords: Trust; Social and Collaborative Networks; Family and Family Relationships; China
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Chua, Roy Y.J., and M. Morris. "Dynamics of Trust in Guanxi Networks." In National Culture and Groups. Vol. 9, edited by Ya-Ru Chen. Research on Managing Groups and Teams. JAI Press, 2006.
  • 1 Aug 2003 - 6 Aug 2003
  • Conference Presentation

Do I contribute more when I trust more? A study on two boundary conditions of trust

By: K. Y. Ng and Roy Y.J. Chua
Keywords: Trust; Decision Choices and Conditions
Citation
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Ng, K. Y., and Roy Y.J. Chua. "Do I contribute more when I trust more? A study on two boundary conditions of trust." Paper presented at the Academy of Management Annual Meeting, Seattle, August 01–06, 2003.
  • 2003
  • Chapter

Training and Developing Cultural Intelligence

By: J. S. Tan and Roy Y.J. Chua
Keywords: Culture; Cross-Cultural and Cross-Border Issues; Training; Learning
Citation
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Tan, J. S., and Roy Y.J. Chua. "Training and Developing Cultural Intelligence." In Cultural Intelligence: Individual Unteractions across Cultures, edited by P. C. Earley and S. Ang. CA: Stanford University Press, 2003.
  • April 2013 (Revised April 2014)
  • Case

Transitions Asia: Managing Across Cultures

By: Roy Y.J. Chua and Dawn H. Lau
The director of an interim executive search firm, Chee Lung Tham, faced a clash of culture and management styles when his mainland Chinese client threatened to fire the American interim manager that Tham had assigned. The client, Wong Lung, ran a family-owned garment... View Details
Keywords: China; Cross-cultural Management; Management Style; Conflict Management; Family Business; Cross-Cultural and Cross-Border Issues; Service Industry; China
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Chua, Roy Y.J., and Dawn H. Lau. "Transitions Asia: Managing Across Cultures." Harvard Business School Case 413-099, April 2013. (Revised April 2014.)
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