by Robert S. Kaplan - Publications - Faculty & Research

that just happens. It is something they create. The examples are legion. Robert Noyce invented the integrated circuit on a silicon substrate because the hand work involved in manually connecting lots of tiny wires annoyed him. He... View Details

Keywords: by Richard S. Tedlow

01 Oct 2007
Working Paper Summaries

Team Familiarity, Role Experience, and Performance:Evidence from Indian Software Services

Keywords: by Robert S. Huckman, Bradley R. Staats & David M. Upton; Video Game; Web Services

23 Jul 2018
Working Paper Summaries

The Creative Consulting Company

Keywords: by Robert S. Kaplan, Richard Nolan, and David P. Norton; Consulting

10 Jun 2014
Working Paper Summaries

Cohort Turnover and Productivity: The July Phenomenon in Teaching Hospitals

Keywords: by Robert S. Huckman, Hummy Song & Jason R. Barro; Health

26 Mar 2006
Research & Ideas

The Office of Strategy Management

"Why is there such a persistent gap between ambition and performance?" ask Robert Kaplan and David P. Norton in "The Office of Strategy Management" in the October 2005 Harvard Business... View Details

Keywords: by Martha Lagace

29 Sep 2008
Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

his insights to set the stage. Senior Lecturer Clayton S. Rose, who for 20 years worked at JP Morgan & Company and headed global investment banking and global equity there, discussed the implications of change in commercial and... View Details

Keywords: by Martha Lagace; Financial Services

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

Companies often manage strategy in fits and starts. Though executives may formulate an excellent strategy, it easily fades from memory as the organization tackles day-to-day operations issues, doing what HBS professor Robert View Details

Keywords: by Martha Lagace

24 Sep 2018
Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

was co-authored by Dr. Mahek A. Shah, a senior researcher and senior project leader at Harvard Business School, and Robert S. Kaplan, the Marvin Bower Professor of Leadership... View Details

Keywords: by Carmen Nobel; Health

Article

Adding Value by Talking More

By: Robert S. Kaplan, Derek A. Haas and Jonathan Warsh

The prevailing fee-for-service payment model has led health care administrators and physician practices to impose severe constraints on the time physicians spend talking, for which they are reimbursed poorly or not at all. New value-based reimbursement models, however,... View Details

Keywords: Value Creation; Cost Management; Health Care and Treatment; Customer Focus and Relationships; Health Industry

Citation

Read Now

07 Mar 2018
Research & Ideas

Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.

much evidence for that,” says coauthor Robert S. Kaplan, senior fellow and Marvin Bower Professor of Leadership Development, Emeritus, at Harvard Business School. The research, conducted at Duke University... View Details

Keywords: by Roberta Holland; Health

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

and as part of succession planning. Biographies Robert S. Kaplan is the Marvin Bower Professor of Leadership Development at Harvard Business School, and is a cofounder and... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

01 Mar 2017
Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

performing costly medical procedures. And that’s a problem, argues Senior Fellow Robert S. Kaplan, the Marvin Bower Professor of Leadership Development, Emeritus, at Harvard Business School. “It becomes... View Details

Keywords: by Michael Blanding; Health